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Norfolk Waterside Marriott

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About
Location
Cleanliness
Service
Value
Surround yourself in our newly renovated accommodations seamlessly combined with traditional charm at Norfolk Waterside Marriott, a downtown Norfolk hotel set in the heart of the historic district. Located on the picturesque Elizabeth River waterfront, our Norfolk, Virginia hotel combines stunning river views with marble accents, classic wood styling and eclectic artwork. From its convenient connection to the Waterside Convention Center to the nearby Children's Museum of Virginia, Norfolk Naval Station or the Virginia Zoo, our location is ideal for business or leisure guests. Stay active at our premier Norfolk, VA hotel fitness center complete with personal TVs, or relax after sightseeing at Shula's 347, serving renowned cuisine within this hotel in Norfolk, VA. Plan intimate outdoor gatherings on our sixth-floor Riverview Terrace or execute grand galas in over 60,000 sq ft of premier Norfolk hotel event space. For unrivaled lodging on the vibrant waterfront, look no further than Norfolk Waterside Marriott.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Wheelchair Access
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Paid Internet
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Marina View
Great View
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages
Location
Full view
100Great for walkers
Grade: 100 out of 100
180Restaurantswithin 0.5 km
36Attractionswithin 0.5 km
Reviews (1,044)
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1,029 results
Traveller rating
275
368
208
100
78
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Time of year
LanguageEnglish
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275
368
208
100
78
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All reviews the concierge lounge shula's restaurant corner room norfolk waterside view of the river valet parking valet service elizabeth river hotel is in a great location per day downtown area bed was comfortable third floor the room was nice virginia beach conference garage
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1 - 5 of 1,029 reviews
Reviewed 1 week ago via mobile

Construction going on all day so don’t expect to sleep past 9am or get any work done during the day. During the night you’ll be greeted with noise from pipes and HVAC systems every 5 minutes. Don’t worry though, they have signs that show what...More

Date of stay: December 2018
Thank Calderonito
Response from TeamMarriott, General Manager at Norfolk Waterside MarriottResponded 6 days ago

Dear Calderonito, Thank you for telling us about your experience at our hotel. Please accept our apologies for failing to provide you with the relaxing environment you deserve, due to the surrounding noise from construction and our pipes. We want to make sure our guests...More

Reviewed 1 week ago via mobile

This was the worst Marriott experience I have ever had. The hotel was so run down it should be shut down. The breakfast buffet served jarred fruit for its citrus. The halls were dirty, the lobby and front entrance atrocious. And the hotel had hundreds...More

Date of stay: October 2018
Thank Caroline O
Response from TeamMarriott, Manager at Norfolk Waterside MarriottResponded 1 week ago

Dear Caroline O., Thank you for choosing our hotel for your recent stay, and for your candid feedback. First and foremost, we want to thank you for your loyalty to our brand. We sincerely apologize for not meeting your expectations. We are known for our...More

Reviewed 1 week ago via mobile

We do this every year, so when service dips, I know it. The party was typical. The food was not great. Some items ran out. Who's fault? Who knows? But how much does an extra tray of veggies cost. Customer service was non-existent. Want a...More

Date of stay: December 2018
Thank 478leei
Response from TeamMarriott, Manager at Norfolk Waterside MarriottResponded 1 week ago

Dear 478leei, First and foremost, we want to thank you for your loyalty to our hotel. We sincerely apologize for not meeting your expectations. We are known for our exceptional service and attention to detail, and we are disappointed this was not your experience. We...More

Reviewed 2 weeks ago via mobile

This venue is undergoing renovation so there are some inconveniences such as daytime construction noises. However the kindness and hospitality of the whole team was incredible. Can’t wait to revisit when renovations are complete when I’m pretty sure I’ll add a 5th star to this...More

Date of stay: December 2018
Thank meem631
Response from TeamMarriott, Front Office Manager at Norfolk Waterside MarriottResponded 2 weeks ago

Dear meem631, Thank you for the review regarding your stay at Norfolk Waterside Marriott. Our team will be pleased to know they had a role in making your experience with us a memorable one. We appreciate your feedback and would love for you to come...More

Reviewed 4 weeks ago via mobile

This property is tired! The rates were good but they need to be. The look and feel is very dated and needs work. We got upgraded to a water view which was fabulous but the TV was so dim it made me strain to see...More

Date of stay: November 2018
Thank Ben K
Response from Roving821975, Front Office Manager at Norfolk Waterside MarriottResponded 4 weeks ago

Hi Ben, I'm so sorry to hear about these details, we strive to ensure all of our guests stays are problem free and enjoyable, in that we seem to have failed you. You are correct, we have started our property renovation and are looking forward...More

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Questions & Answers
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Jay S
2 December 2018|
AnswerShow all 4 answers
Response from CrimsonRacing | Reviewed this property |
The elevators are in quite good condition although the vinyl wrap on the doors is scratched. Floor and walls are n very good condition. During the renovation I think they will do some kind of upgrade n them.
1
Vote
Taylor T
27 January 2018|
AnswerShow all 5 answers
Response from 411Vacationer | Reviewed this property |
We stayed at this hotel for two nights between Christmas and New Years and had a nice room and room service. I was under the weather so we did not take advantage of other amenities. My husband worked out both days and found... More
1
Vote
Diane M
27 July 2017|
AnswerShow all 7 answers
Response from NorWatMar | Property representative |
no we are not - sorry
0
Votes
Room Tips
"Do not get a room facing east"
cdoc29
5 weeks ago
Read review
"Ask for renovated rooms when they become available"
martindJ9247DF
28 Oct 2018
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"Ask for a Waterfront hotel room"
lynnc156
3 Oct 2018
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"Do not stay here"
dawseye
25 Sep 2018
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PRICE RANGE
US$137 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
norfolk waterside marriott hotel norfolkmarriott norfolknorfolk marriott
LOCATION
United StatesVirginiaNorfolk
NUMBER OF ROOMS
405
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