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Hotel Riu Palace Madeira

#1 of 14 Hotels in Canico
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Riu Palace Madeira
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1,345 Reviews from our TripAdvisor Community

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Showing 1,044: English reviews
Largs, United Kingdom
Reviewed 4 weeks ago

Riu palace is a lovely hotel,very traditional, with dark wood inset panel doors and yale key entry for bedroom door, the hotel is looking onto the Atlantic with a lovely promanade in front. So nice to walk along after dinner or lunch, it is also very popular with joggers . The staff were very attentive and helpful, they were there...

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2Thank ABaker_11
Birmingham, United Kingdom
Reviewed 4 weeks ago

Cannot believe someone would actually mark this hotel 2 stars because they couldn't get free Baileys - how sad some people are! This was our second stay at the Rui Palace and the quality of the food and the friendliness of the staff was as good as ever. The food was excellent, beautifully prepared and an amazing array of options....

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3Thank Dennis C
Birmingham, United Kingdom
Reviewed 4 weeks ago

Very helpful and attentive staff, large comfortable room, good range of cuisine. Free hotel shuttle into Funchal was very useful, just had to book at Reception previous day to ensure everyone got a seat. Going in January there was very little to do at the hotel in the daytime but some good local walks and places to visit. Good hotel...

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Thank Pam E
Glasgow, United Kingdom
Reviewed 24 March 2017

We really enjoyed our week long stay in the hotel in March 2017. Tge staff are the people who make this hotel as good as it is. They are pleasant and corteous and do their best to make your holiday an enjoyable experience. The waiters in the resturant are excellent and they really work very hard watching and emptying tables...

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2Thank Clishmaclaver
Lichfield
Reviewed 22 March 2017

After paying for an all inclusive option it was really disappointing to find that the two things I drink Cava / sparkling wine and Baileys or an Irish coffee were not included on the all inclusive menu ! You could only have wine by the glass so half way through your meal you would have to wait for the waiter...

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3Thank bruno68Lichfield
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Madeira, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret to read you were not fully satisfied with the All Inclusive program and the drinks included in it. We will share your comments with the corresponding departments in order to make adjustments, if necessary. We hope to see you again...

Cowplain, United Kingdom
Reviewed 20 March 2017

A friend and I stayed at the Riu Palace at the end of March/beginning of April, on an all inclusive basis. On arrival we were welcomed with a glass of Madeira. Everywhere was clean and pleasant and the staff were helpful and friendly. We were a little surprised at first to have to choose one of two time slots for...

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Thank SensitiveSoul49
Doncaster, United Kingdom
Reviewed 17 March 2017

I can only add to the many true and descriptive positive comments about this hotel. The staff are wonderful and very attentive to your every need. All the previous comments about the food are true.An amazing choice at every sitting. the exterior/grounds are very well kept (there was some heavy maintenance going on around the pool area, but this was...

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1Thank knottih
Reviewed 14 March 2017

When you book a Riu accommodation you know you'll be in safe hands. Staff is efficient and friendly, food is good and the surroundings are nice. The Riu Palace in Madeira is located in the south east corner of the island and a ten minutes drive from the airport. It is built against the steep rock formation and all levels...

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5Thank Robert M
Rossendale, United Kingdom
Reviewed 13 March 2017

Third time at this hotel, as excellent as usual. This time with daughter and granddaughter. The staff were brilliant with the grandchild who was under two years old. No doubt we will be back in the near future.

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3Thank 867tony
surrey, england
Reviewed 13 March 2017

We have really enjoyed our 2 week stay at the Riu. Check in efficient, staff very helpful and friendly. The hotel is a beautiful property to look at, with an amazing view of the sea. We were first given a room on the 4th floor overlooking the huge flat roof, but were lucky enough to be able to change it...

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2Thank pamela c

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located opposite the oceanfront promenade of Canico de Baixo. 8-Storey building. 10 M to the sea; access to the ocean across a walkway. 13 Km from Funchal (complimentary shuttle service from the hotel; weekdays and Saturdays. Not available on public holidays). 2 Km from the city centre. 2 Km from various shops. 10 Km from the airport. 50 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 

Additional Information about Hotel Riu Palace Madeira

Address: Praia dos Reis Magos | Canico de Baixo - Portugal, Canico, Madeira 9125-024, Portugal
Region: Portugal > Madeira Islands > Madeira > Canico
Price Range: €112 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Madeira 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
Riu Palace Madeira Canico
Hotel Riu Palace Madeira Portugal - Canico
Hotel Style:
#1 On the Beach Hotel in Canico
#1 Spa Hotel in Canico
#1 Romantic Hotel in Canico
#1 Luxury Hotel in Canico
#1 Family Hotel in Canico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Madeira staff and other travellers.
118 questions
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Questions? Get answers from Hotel Riu Palace Madeira staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on the opposite of the Hotel from Reception to avoid the sound of the late music if you do not wish to be disturbed.”
T1294UVpaulh, 26 Apr 2017 | Read review
“Anything other than the ground floor is good, and of course seaview is preferred.”
dixiefowler, 25 Apr 2017 | Read review
“Higher rooms have the best rooms.”
mrw1952, 19 Apr 2017 | Read review
“Pay a little extra for a seaview room. Higher floors have a better view.”
54stuart, 17 Apr 2017 | Read review
“Level 4/5 & 6 are great.”
nickmoore3337, 12 Apr 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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