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Montebelo Vista Alegre Ilhavo Hotel

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Largo da Vista Alegre, Ilhavo 3830-292 Portugal
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Traveller (589)
Room & Suite (110)
Pool & Beach (38)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 5 hotels in Ilhavo
Location
Cleanliness
Service
Value
Travellers' Choice
Montebelo Vista Alegre Ílhavo Hotel was born from the desire to enhance and promote the universal value of the assets of Vista Alegre company and its multiple manifestations: industrial, social, cultural, technological, artistic and human. Located just 8 kilometers from the sea and 8 km from the center of Aveiro, the "Portuguese Venice", this new 5 stars unit 5 is part of a project to restore all the factory space, which includes the Palace, the Chapel of Our Lady of Penha de France (National Monument), the Workers' District, the Theatre Museum and in a context that includes landscaped Fountain of Carrapichel and Ria de Aveiro. We would like to inform you that the rooms located on the New Wing have access with elevator, for the Palace/ Deluxe/Superior rooms the access only made by stairs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Foot massage
Hammam
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish, Portuguese
440Reviews5Q+A12Room tips
Traveller rating
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Popular mentions
joanamr wrote a review Aug 2021
Lisbon, Portugal157 contributions78 helpful votes
The rooms are big and confortable!quiet hotel with pool and garden!the food is very good!near the vista alegre factory!all the covid measures implemented!there is a big carvparking near!small car trips to restaurants and to aveiro city
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from MontebeloHotels MontebeloHotels, Diretor-Geral at Montebelo Vista Alegre Ilhavo Hotel
Responded 2 weeks ago
Dear guest, We thank you for the preference for the Montebelo Vista Alegre Ílhavo Hotel and for the time taken to evaluate our services. We are very pleased with your kind comment and hope to welcome you back to one of Montebelo Hotels & Resorts. Best regards, Montebelo Vista Alegre Ílhavo Hotel Team
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xcalet wrote a review Jul 2021
Luxembourg City, Luxembourg19 contributions8 helpful votes
A lot of the reviews of this property seemed to be good or excellent which drove us to choose this premises for a 1 night stay on July 17, 2021. Upon arrival at the hotel, at around 2pm, we met with reception staff which very quickly appeared to be from rather junior level ; indeed when we completed the check in we were immediately told that we could not get a room before 4pm. We did enquire if there was any earlier possibility, but was told that "was the rule".... I asked the reception clerk to check with their housekeeping department and we were then informed that the room would be available within the hour. At the same time, as we had an option to extend the stay for another day as per email exchange with the hotel prior to our arrival, we executed that too. We accepted and decided to go to town in Aveiro. While the location of the hotel is supposedly quiet, it is not that close to Aveiro, but we lived with that. Coming back to the hotel later in the afternoon, we discovered our room, and the hotel space. Despite its words to follow Covid 19 Clean and safe rules, cleanliness was ok, nothing more. What strikes us very quickly is that the hotel was all but 5 stars premises... very noisy swimming pool deck, loud guests around, terrasses with no privacy, lousy service at the swimming pool bar - ended up never receiving a drink ordered over an hour prior, ... We did not have dinner at the hotel which was probably a good move! On the following morning, after a night on a not very confortable bed and noise from a wood bridge across the hotel, as well as a just OK breakfast (i do not recommend the breakfast sausages which are the tin version... 5 stars ? We asked to opt-out for our second night, BUT we were told "the rule" to cancel was 48 hrs ahead (not very 5 stars rating habit) and that they could not cancel that night (while technically possible after checking with American Express) and that they were going to be left with a room they could not rebook - We indeed think a `Sunday night is probably not the busiest night of the week. Not single sign of commercial sense appeared again in the reception staff attitude... Never mind, we decided to leave anyway with a very dishonest profit made by the hotel for that unused night (Eur 159). What appeared from that experience is that not all 5 stars hotels are the same, that's for sure, the lack of competition in this location make them think they are the best - which there are not , and the combination of the current pandemic is very well used by this hotel to maximise their profit while not doing the same with their commercial and client service approach. We felt betrayed and robbed for this stay and what we got out of it. Another 4 stars hotel from an international hotel group in the center of Aveiro offers better cancellation terms for who ever is interested ! Personally, we do not recommend it and will avoid going back there !
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Date of stay: July 2021
Location
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Room Tip: Not rating on that !
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1 Helpful vote
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Response from MontebeloHotels MontebeloHotels, Diretor-Geral at Montebelo Vista Alegre Ilhavo Hotel
Responded 3 weeks ago
Dear guest, In the name of the entire team of Montebelo Vista Alegre Ílhavo Hotel we wish to thank you for your feedback, which we value highly and will analyse with utmost consideration. Your comfort and satisfaction are our top priority, and so we ask you to please accept our sincere apology for services that merited an unsatisfactory rating. Please be assured that your commentary will be shared with our team for such a situation to be avoided in the future and so that our service may be improved. We look forward to you considering us again in the future for another stay at our hotel, one which meets our high standards of service. Yours faithfully, Montebelo Vista Alegre Ílhavo Hotel Team
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alberto_eme wrote a review Sep 2020
Lisbon253 contributions102 helpful votes
Very good hotel with a very professional staff. The room is amazing. The breakfast was very good - even in covid-19 times. Disliked the absolute lack of privacy of the balconies - stayed in the modern wing of the hotel.
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Date of stay: August 2020
Value
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2 Helpful votes
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Response from MontebeloHotels MontebeloHotels, Diretor-Geral at Montebelo Vista Alegre Ilhavo Hotel
Responded 1 Oct 2020
Dear Mr. Alberto, We appreciate you having taken your time to share your experience at Montebelo Vista Alegre Ílhavo Hotel with us. We regret not having lived up to your expectations during your stay and we’d like to apologise for any inconvenience this caused. Your feedback will be shared with our team so that in the future we may better avoid similar situations. We do hope you may consider us for your next hotel stay, one that can show how our service matches with the highest of standards. Yours faithfully, Montebelo Vista Alegre Ílhavo Hotel Team
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José C wrote a review Aug 2020
Lisbon, Portugal25 contributions25 helpful votes
The place is amazing, because we can joint history with modernity, the Vista Alegra factory, museum and shop with the modern hotel. The architecture and decoration are amazing, very well done and also minimalist. Great rooms with balcony facing the pool. Good breakfast and excellent dinner on the restaurant
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Date of stay: August 2020
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Room Tip: Room with pool view
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2 Helpful votes
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Response from MontebeloHotels MontebeloHotels, Diretor-Geral at Montebelo Vista Alegre Ilhavo Hotel
Responded 7 Sep 2020
Dear Mr. José, We’d like to thank you for your comments, which we value very highly. This certainly will be shared with our team so that our service consistently meets our service standards. We look forward to having you at Montebelo Vista Alegre Ílhavo Hotel for your next stay, one filled with good moments. Yours faithfully, Montebelo Vista Alegre Ílhavo Hotel Team
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JoaoF wrote a review Jul 2020
Porto, Portugal62 contributions20 helpful votes
The hotel was built in an old Vista Alegre property and they did a very good job at it. Well integrated old and new architecture, maybe a bot too "cold/clean" in some areas. Our room, in an old palace, was very good, spacious and confortable. Social areas not as cozy as we'd like, too modern and minimalist. Restaurant just ok. Swimming pool, again, very minimalist and modern, could be more confortable. Overall ok, we enjoyed our stay, but would not rate it as a 5* hotel, more a modern 4*.
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Date of stay: June 2020
Location
Cleanliness
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Response from MontebeloHotels MontebeloHotels, Diretor-Geral at Montebelo Vista Alegre Ilhavo Hotel
Responded 9 Jul 2020
Dear guest, We’d like to thank you for your comments, which we value very highly. This certainly will be shared with our team so that our service consistently meets our service standards. We look forward to having you at Montebelo Vista Alegre Ílhavo Hotel for your next stay, one filled with good moments. Yours faithfully, Montebelo Vista Alegre Ílhavo Hotel
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PRICE RANGE
US$109 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
PortugalNorthern PortugalAveiro DistrictIlhavo
NUMBER OF ROOMS
95
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Frequently Asked Questions about Montebelo Vista Alegre Ilhavo Hotel
Which popular attractions are close to Montebelo Vista Alegre Ilhavo Hotel?
Nearby attractions include Ostraveiro (6.6 km), Oficina do Doce (6.4 km), and Solve & Escape (5.0 km).
What are some of the property amenities at Montebelo Vista Alegre Ilhavo Hotel?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Montebelo Vista Alegre Ilhavo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Montebelo Vista Alegre Ilhavo Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Montebelo Vista Alegre Ilhavo Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Montebelo Vista Alegre Ilhavo Hotel?
Conveniently located restaurants include Salpoente, Maradentro, and Un Poco Loco - Tacos & Drinks.
Are there opportunities to exercise at Montebelo Vista Alegre Ilhavo Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Montebelo Vista Alegre Ilhavo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Montebelo Vista Alegre Ilhavo Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Montebelo Vista Alegre Ilhavo Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Montebelo Vista Alegre Ilhavo Hotel?
Many travellers enjoy visiting Aveiro (6.4 km) and Igreja da Misericórdia de Aveiro (6.3 km).