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Comfort Suites Airport

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196 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Harrisburg, Pennsylvania
1 review
Reviewed 7 July 2014

Our AAU Basketball team stayed at this hotel for 4 days for the AAU national championships. The hotel and all the staff were very friendly the front desk, house keeping, and the women who helped out with breakfast. I was really impressed with the level of customer service at this hotel. I would truly recommend this hotel to anyone traveling... More 

Helpful?
Thank Juanita P
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

I so excited to hear that you enjoyed your stay. When travelling from place to place with a large group we understand how important a good rate and great customer service can be to a guest. Hope you all were number one! More 

Philadelphia, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014 via mobile

My husband and I stayed for a night over the 4th of July weekend and it was simply lovely. Clean, great sized king room, friendly staff, free wifi and hot tasty breakfast! I have absolutely no complaints. Personally,I always forget a shower cap when we travel and sometimes other essentials but they had a notice in the BR that offered... More 

Helpful?
Thank AprilBrown
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Knowing how busy that weekend can be, I'm glad you were able to get a room and enjoy yourself. We work hard to ensure that all of our guests have the best possible stay, no matter how busy we are. Thank you for choosing us! More 

1 review
Reviewed 4 July 2014

My daughter and I arrived at the hotel after 11 hours of driving...everyone was so welcoming and always carried a smile on there faces...I stayed five days and was treated well...Dana stood out a little more then others...he jokes, laughs and smiles while being very we'll mannered...at the end of our stay my 7 year old daughter felt so comfortable... More 

Helpful?
Thank Sexigermanchic
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Dana is definitely one of our best employees. I will make sure he knows how he impacted your stay. Though he stood out, I'm glad you enjoyed the rest of the staff as well. Please come see us again whenever in town. More 

East Longmeadow, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

We arrived late due to delays at the airport and called ahead. The lady at the front desk was very friendly and accommodating. Once there, the rooms were so warm and inviting that it felt like home. All the shopping and dining were close by that it was extremely convenient. We met friends and family for our niece's graduation and... More 

Helpful?
1 Thank Alan O
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Glad we could be of service! We believe that clean rooms and friendly staff are the keys to a great hotel. Good to know someone else thinks so too. Thank you... More 

Chapel Hill, North Carolina
1 review
Reviewed 27 June 2014

We stayed in the Comfort Suite Airport for sixteen days and a wake-up for my wife surgery . The service was the best from the initial phone call , the cheerful front desk staff , the breakfast , and house keeping was outstanding . Thanks for making stay as joyful and relaxing as possible ,this aided in my wife speedy... More 

Helpful?
Thank 776Neal
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

It was definitely a pleasure having you and the family stay with us. In that sixteen days you all became like our family. If you can think of anything we could have done to make your stay more comfortable please do not hesitate to contact us, as we are always looking for ways to improve. More 

Longview, Texas
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 June 2014

My wife and I recently stayed in the Comfort Suites near Patrick Henry Field in Newport News. The hotel was clean. The staff was friendly. Breakfast was as good as can be expected for a free hotel hot breakfast. I believe the manager himself drove us to the airport! We felt like we got first class personal service at this... More 

Helpful?
Thank Harold C
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Your words of praise are definitely appreciated and will be shared with the staff. We put a lot of effort into our work, so it's good to know it hasn't gone unnoticed. If ever in town again, please do not hesitate to come on by! More 

radford
1 review
Reviewed 23 June 2014

My family stayed three nights. We hadn't even planned on staying the last night but we found ourselves enjoying the area so very much. The hotel was clean and inviting. The breakfast staff was so cheery and a nice way to start the day. Free flowing coffee and happy, helpful service all day long. My son loved the pool.

Helpful?
Thank christisuzanne2014
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

I am glad that you enjoyed your stay with us. Everything we do is centered around our guests. Please come see again! More 

Newport News, Virginia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 June 2014

Great location - with numerous restaurants & shops nearby, including the Olive Garden & Red Lobster adjacent to the Hotel's parking lot. Bright points: Trish - the Front Desk Mgr was GREAT on the phone when reserving the room, as well as during the hotel check-in, and when we had to switch rooms. It was my birthday, and she even... More 

Helpful?
Thank Scott N
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

I'm a glad that you had such a wonderful pre-arrival experience. We aim to please even before our guest arrive. But, I would also like to address some of your other concerns: Trish came to your room after your initial complaint about the AC unit and reported that it was working perfectly fine. Any issues with water temperature or water... More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 June 2014 via mobile

My wife and I stayed here june 14th-15th. First of all the lady at the front desk was so helpful!! She helped us with all room requests. The room was clean and spacious. The wash towels are rough and hard, so you may want to pack some. We had a huge spider in our room, but I took care of... More 

Helpful?
Thank sharrihearn
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to give a few words about our hotel. The smell at the entrance came from a mat that was rain soaked a couple of days prior. Once we discovered this it was promptly removed. Glad this wasn't a deal breaker! We look forward to seeing you again! Glad you enjoyed your stay with us. More 

Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 May 2014 via mobile

We stayed here for a weekend stay and I was a little concerned bc it was much cheaper thank other hotels in the area. The room was very nice and clean. Staff was friendly and the breakfast was decent. We would def recommend or stay again. And they have a great military discount!!!

Helpful?
1 Thank Beachfeets
JDavisTGO, General Manager at Comfort Suites Airport, responded to this review

Good to know that we exceeded your expectations. We try to be as affordable as possible without affecting the overall quality. When it comes to the comfort of our guests we do not take short cuts. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 

Additional Information about Comfort Suites Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Region: United States > Virginia > Newport News
Price Range: €86 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
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Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites
Hotel Style:
#4 Family Hotel in Newport News
#4 Romantic Hotel in Newport News
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Questions & Answers

Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a end room on the end of the hotel”
 of 5 bubbles woodsidedt, 25 Oct 2016 | Read review
“don't book here”
 of 5 bubbles F337MUas, 25 May 2016 | Read review
“Do not stay by the elevators.”
 of 5 bubbles BeachGal70, 20 Apr 2016 | Read review
“Hard to say, just make sure you do not book the same night as a soccer team, but that can happen anywhere you stay.”
 of 5 bubbles jasont956, 20 Mar 2016 | Read review
“even numbers face front of hotel, but it's set back off of the road, so all was very quiet except the epic fail of a mom in the next room.”
 of 5 bubbles kmfleet, 17 Aug 2015 | Read review
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