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07/05/2017 08/05/2017
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    Country Inn & Suites By Carlson, Newport News South

    1069 J. Clyde Morris Boulevard, Newport News, VA 23602
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (36)
    Room & Suite (7)
    Hotel & Grounds (39)
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    Overview

    • Excellent32%
    • Very good26%
    • Average13%
    • Poor9%
    • Terrible18%
    2 weeks ago
    “Not too satisfied”
    3 weeks ago
    “Service great, but hotel needs an upgrade.”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
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    Holiday Inn Express & Suites Newport News
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    1,035 reviews
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    382 reviews
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    Hampton Inn & Suites Newport News (Oyster Point)
    551 reviews
    #2 of 38 hotels in Newport News
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (352)
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    1 - 5 of 352 reviews

    Reviewed 6 days ago via mobile

    The chair was badly ripped, wallpaper was peeling, room was dirty (esp the bathroom), one of the lamps didn't work. I know we didn't pay a lot for the room, but the condition of the room was way worse than I'd ever experienced at a...More

    Thank Shanghai1999
    Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News South

    Thank you for taking the time to write your review. We regret to hear about the dissatisfaction during your stay due to the condition and cleanliness of your room and the hotel facilities. This is certainly not the kind of experience we would like for...More

    Hotel's Favourite
    Reviewed 3 May 2016

    Just attended year 7 reunion at Country Inn & Suites. This place is just GREAT!!!!!! Steve Barger (Hotel Mgr) is a Rock. Staff changes take place, but the reception DEUCE ONE-NINE receives stays constant. Front office staff, Patrick, Angel, Quintin, and Ruth are top notch....More

    Thank James J
    Response from StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News South

    Jimmy, Thank you all for your business over the years! As always, it's an absolute pleasure having Deuce as our guests! I have passed on your praise to our housekeeping and front desk staff, and everyone thanks you :) . We all look forward to...More

    Reviewed 1 week ago

    Upon arrival we were greeted with a pleasant receptionist who provided us with our keys and welcomed us to the hotel other than that the hotel was less than appealing. The room had a musty odor, mold around the air conditioner and tub. We utilized...More

    Thank Christie A
    Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News South

    Thank you for reaching out and writing your review. It is a delight to hear that you liked the services given by our receptionist specially the warm welcome upon your arrival and the breakfast during your stay. We always desire for our valued guests stay...More

    Reviewed 1 week ago

    Hotel was not clean. Did not clean our room while we were there. Employees were not friendly at all. The only person who was pleasant and appeared to be enjoying her job was the young lady preparing the breakfast. She was very helpful. We will...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank I7672JFkathleenr
    Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News South

    Thank you for reaching out and writing your review. We are glad to know that you were pleased by the service provided by one of our staff. However, we are sorry to hear that you were not satisfied during your stay due to the condition...More

    Reviewed 2 weeks ago

    The stay was alright, it would have been nice to know that the whirlpool wasn't in order and that all of the exercise equipment wasn't working those are two things I went to use. The beds were extremely hard and uncomfortable, however the room was...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank G2575PCkimberlyb
    Response from CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South

    Dear Guest, Thank you for taking the time to review our hotel. I am very happy to see that you enjoyed our staff and found them very pleasant. We are currently working on a renovation plan and hope to get that kicked off soon. On...More

    Holiday Inn Express & Suites Newport News
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    Hampton Inn & Suites Newport News (Oyster Point)
    551 reviews
    #2 of 38 hotels in Newport News
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$75 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (36)
    Room & Suite (7)
    Hotel & Grounds (39)
    Bathroom (4)
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    Questions & Answers
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    Room Tips
    "Pick a room on 2nd floor. Noisy ice maker on 3rd floor."
    Read review
    "3RD floor i recommened quiet and clean and guest landry is right there!"
    Read review
    "First floor rooms seem a bit larger with high ceilings and newer décor."
    Read review
    "There is not any restaurants within walking distance."
    Read review