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Country Inn & Suites By Carlson, Newport News South

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Country Inn & Suites By Carlson, Newport News South
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335 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Woodbridge, Virginia
Reviewed yesterday NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
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Poulsbo, Washington, United States
Reviewed 3 weeks ago

The room we had was not clean, the toilet had dead insects on the seat and lid. The blanket appeared the have blood stains, multiple horizontal surfaces were not clean and the register for the heater was covered in visible dust. It was an unpleasant place to stay. The following day we reported the issues to management and to their...

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Helpful?
Thank Jack M
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Newport News South, responded to this review

We are very sorry to hear that you were not happy with your recent stay. We do apologize that your guest accommodations were not up to the standards that Country Inn and Suites are known for and that the rooms had not been cleaned properly. We will make sure to speak to the head of housekeeping to ensure that the...

Reviewed 4 weeks ago via mobile

My family and I stayed at the J clyde morris blvd site. We were there for my mother's funeral. William was the first one we dealt with because we had to do some faxing. He was very kind and patient with my husband. The lady Angel was just that, an angel. I even called her that before I was familiar...

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Helpful?
Thank SunniBlaze
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with William, Angel, and the rest of the staff, and they were honored that you mentioned them by name. Thank you for giving me the opportunity to recognize them for...

Yorktown, Virginia
Reviewed 11 December 2016

311. The Housekeepers where great, front desk staff were awesome. every time i needed something they were right there extra towels help with a tv it was a wonderful stay breakfast was great and i loved it fresh cookies backed you could smell them cooking when you walked in the main door and they were ready for a nice glass...

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Helpful?
Thank leeava1
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with Thomas and the rest of the staff, and they were honored that you mentioned them. Thank you for giving me the opportunity to recognize them for a job well...

Richmond, Virginia
Reviewed 10 December 2016

We've stayed here many times and enjoyed each stay. Comfortable and clean with a helpful staff. The hotel is usually quiet and very convenient to attractions, shopping and dinning. The free breakfast is ok. They even have warm cookies to guests each evening.

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Helpful?
Thank twotravelors42
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are thrilled to see that you enjoyed your time here with us. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Brionna...

Reviewed 8 December 2016 via mobile

I travel frequently and have NEVER stayed at a Country Inn and Suites that I would rate as bad as staying at a Motel 6! The phone in the room didn't work requiring me to go to the front desk in person to ask for someone to come to the room to fix the television. The front desk clerk seemed...

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Helpful?
Thank Brenda D
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Newport News South, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and that the phone did not work. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Los Angeles
Reviewed 8 December 2016

Very congenial and helpful people work here. Yes, there was a bit too much air freshner used in the lobby and halls but overall, for the price, it was quite acceptable. The parking was very easy and, the grandchildren loved playing in the pool. The breakfast was the usual fare and the afternoon cookies were fresh and tasty.

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Helpful?
Thank Ellen0417
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are thrilled to see that you enjoyed your time here with us. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Brionna...

Reviewed 23 November 2016

I was trying to call to check if we could check-in, after being told at 10:45 am, too early to check in. After driving 12 hours. They do not answer the telephone at their main number. Have called 5 times, no answer

Review collected in partnership with Country Inns & Suites By Carlson
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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Newport News South, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for your dissatisfaction, in regard to the service provided by our staff while attempting to call our hotel. Your feedback is beneficial and will help us facilitate all necessary staff improvements to ensure a positive guest experience.

Virginia
Reviewed 19 November 2016 via mobile

I booked as soon as my Yorktown hotel had a busted water heater and could not accommodate the same type of room. I spoke with Angel, and learning of my need to now de-stress and get back to my writing, she was very personable and helpful not only checking me in, but checking my room to make sure I was...

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Helpful?
Thank tygertj
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I am thrilled to see that you enjoyed your time at the hotel! I have shared your compliments with Angel, and she was honored that you mentioned her by name. Thank you for giving me the opportunity to recognize her for a job well done! On behalf of...

Lebanon, United States
Reviewed 14 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank robertldonleyrebad
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Renovated in 2010, the smoke and pet free, 64 rooms and suites provide travelers with comfortable, affordable and value rich lodging in Hampton Roads. All beds feature Serta Perfect Sleeper matresses, rooms have individually controlled thermostats, and hypoallergenic linens to provide a comfortable nights rest. As a mid scale, limited service hotel and located in the heart of Hampton Roads, the Hotel assures guests that room and suite rates remain competitive. With all of the standard amenities of the Country Inn & Suites by Carlson brand guests appreciate the features and services they come to expect such as an indoor swimming pool and hot tub, 24 hour coffee and tea, freshly baked cookies, and complimentary hot breakfast and WiFi.We look forward to hosting your future stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Newport News South

Address: 1069 J Clyde Morris Blvd, Newport News, VA 23602
Region: United States > Virginia > Newport News
Price Range: €62 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Newport News South 3*
Number of rooms: 64
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Also Known As:
Country Inn & Suites Newport News South Hotel Newport News
Country Inn And Suites Newport News South
Country Inn Newport News
Newport News Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Newport News South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3RD floor i recommened quiet and clean and guest landry is right there!”
 of 5 bubbles leeava1, 11 Dec 2016 | Read review
“First floor rooms seem a bit larger with high ceilings and newer décor.”
 of 5 bubbles twotravelors42, 10 Dec 2016 | Read review
“There is not any restaurants within walking distance.”
 of 5 bubbles A8863KIpatrickt, 2 Aug 2016 | Read review
“Look at the room before you book”
 of 5 bubbles haroldv960, 29 May 2016 | Read review
“Just pick one. They are all " GOOD"”
 of 5 bubbles jamesj894, 3 May 2016 | Read review
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