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Extended Stay America - Newport News - Oyster Point

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Traveller (11)
Room & Suite (12)
Dining (1)
Overview
  • Excellent24%
  • Very good18%
  • Average15%
  • Poor11%
  • Terrible32%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
There are newer reviews for Extended Stay America - Newport News - Oyster Point
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All reviewsoyster pointlong or short termwalls are thinfront officethe general managerhome away from homestaying at this hotela great stayclean roomssamanthaesahousekeeperlinensjeffersoncable
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21 - 25 of 77 reviews
Reviewed 26 June 2017

There were cops circling the parking lot when we pulled in "searching for a suspect". There were people coming and going and hanging out all hours of night--the disruptions constantly disturbed my family. The lights had a loud buzz and the smoke detector alarm had...More

Review collected in partnership with Extended Stay
Thank mattandjill0906
Response from 00esa, General Manager at Extended Stay America - Newport News - Oyster PointResponded 27 June 2017

Thank you for taking the time to share your feedback, we certainly regret we missed the mark on ensuring your complete satisfaction. Your valuable feedback will be shared with our management team so we can look into improving the service experience you received from one...More

Reviewed 19 June 2017

Copied and pasted from their survey: We didn't feel safe at this "hotel". A "hotel" with room doors accessible from the outside is not a hotel, it's a motel. There was no TV remote in the room, no toilet paper roll holder, and there was...More

Review collected in partnership with Extended Stay
Thank 568willp
Response from 00esa, General Manager at Extended Stay America - Newport News - Oyster PointResponded 22 June 2017

Thank you for taking the time to review our hotel. We are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our respective teams are taking steps to ensure future guests do not encounter...More

Reviewed 14 June 2017 via mobile

Cheap And reasonably priced for working out of town. Rooms were cleaner than the balconies; they could have really used some pressure washing. The staff was great, easy to approach and pleasant to talk to. Over all; es ok.More

Thank Anthony H
Response from 00esa, General Manager at Extended Stay America - Newport News - Oyster PointResponded 16 June 2017

Anthony, thank you for sharing your experience at our hotel. We are glad to know that you liked the service provided by our associates and enjoyed the good value we offer for the price. We appreciate your observation and hope to have the pleasure of...More

Reviewed 8 June 2017 via mobile

Tyeonna and Samantha makes this a great place to be. Clean rooms and great environment. The staff makes this truly a home away from home. The cable could be better, but isn't bad enough to ruin the experience.More

Thank wharpe
Response from 00esa, General Manager at Extended Stay America - Newport News - Oyster PointResponded 10 June 2017

We are thrilled to read you had a great stay with us at Extended Stay America - Newport News - Oyster Point. Thank you for mentioning our staff, especially Tyeonna and Samantha. They are true assets to our team, and we will be sure to...More

Reviewed 5 June 2017

My experience was great the staff was very attentive and treated me in a professional way. I will definitely be back whenever work or home brings me to the local area. I have never been treated this well at any other hotel.More

Thank ernestm8711
Response from 00esa, General Manager at Extended Stay America - Newport News - Oyster PointResponded 7 June 2017

Thank you for the wonderful review of Extended Stay America - Newport News - Oyster Point. We appreciate your recognition of our efforts. My team will be pleased to know they had a role in making your stay with us a memorable one. Thanks again...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$66 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$66 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (11)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"For quiet, ask for a room facing the back parking lot & furthest away from the road."
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"New installed carpet room"
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"Ok if you are only looking for a place to lay your head for one night. I would not recommend staying for an..."
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"I'm not sure there is a good room at this hotel for business or family travelers."
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