We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Newport News/Williamsburg East

Save
Traveller (23)
Room & Suite (23)
Dining (8)
You may also like
See all
Nearby Hotels
Overview
  • Excellent43%
  • Very good26%
  • Average19%
  • Poor5%
  • Terrible7%
Travellers talk about
“fort eustis”(8 reviews)
“historic area”(2 reviews)
“parking lot”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (103)
Filter reviews
103 results
Traveller rating
42
27
20
6
8
Traveller type
Time of year
LanguageEnglish
42
27
20
6
8
Show reviews that mention
All reviewsfort eustishistoric areaparking lotfront deskshower capmain gatequiet hotelroom was cleanstay there againbusch gardensstayed for nightsthe young ladyup to datefree breakfastwilliamsburg
FilterEnglish
Updating list...
1 - 5 of 103 reviews
Reviewed 1 week ago via mobile

I visited breakfast area that was adjacent to the sign in counter. 6 employees gathered around check in clerk and chatted for 25 minutes entire time of guest's breakfasr. Very questionable work ethic of staff.

Thank legacies
Reviewed 22 March 2018 via mobile

Perfect location right outside Ft Eustis main gate. Places to eat are a few miles down the road unless of course you want to visit the gentlemans club next door... If that's your thing ;) a lady at the hotel on base told me it...More

Thank Shawna M
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 2 April 2018

Thank you Shawna for your review! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you...More

Reviewed 24 February 2018 via mobile

Omg these beds here are absolutely terrible, no pillow whatsoever, just concrete. Won't be coming back. The hotel overall is nice but the beds are a deal breaker for me. You get to use comfort inn and mulberry inn amenities though.More

Thank juliekmckinney
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 26 February 2018

I'm so sorry to hear that you found our beds uncomfortable. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that...More

Reviewed 12 February 2018 via mobile

The hotel is almost at the main entrance of Fort Eustis, very well located if you are business visiting the base. Comfort is OK, you are able to take a good rest. I would rated as good but this app did not allow me, it...More

Thank M3hunter
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 13 February 2018

Thank you so much for your comments. I apologize that your keys stopped working and I will look into that matter and make sure it doesn't happen in the future. Thank you again for sharing your experience, and we hope your next visit will be...More

Reviewed 4 November 2017 via mobile

Nice hotel w/ friendly staff. Not looking for fancy accomadations so this was just right. Nice clean room & spacious batroom. Breakfast area was a bit small, so we took our coffee & food back to our room. Good selection of hot & cold choices...More

Thank Lisa H
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 6 November 2017

We would like to thank you for taking the time to complete our online survey. Thank you so much for your business and we look forward to seeing you in the future!

View more reviews
Most Booked Properties in Newport News
See allSee all
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
US$82 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Newport News
Room types
Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$82 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Newport News
Room types
Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (23)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jeff178
26 May 2018|
Answer
Response from Monique H | Property representative |
8 miles
1
Vote
Charlene H
15 February 2017|
Answer
Response from Amanda P | Property representative |
Hello!! We are less than 1/4 mile from Fort Eustis, we are basically directly across the street. You will love our location for Fort Eustis.
1
Vote
Paul A
4 October 2016|
Answer
Response from MandyPhillips151 |
Hello, the pool is outdoor and seasonal. As it is at our adjacent property.
0
Votes
Room Tips
"Off the main road so noise not a problem"
Read review
"Our rooms were on the 4th floor. The elevator worked well during our stay."
Read review
"My room was on the 5th floor. It was totally quiet."
Read review
"Ask to be away from the ice machine."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing