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Comfort Inn Newport News/Williamsburg East

100 reviews
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Traveller (22)
Room & Suite (23)
Dining (8)
Overview
  • Excellent42%
  • Very good26%
  • Average19%
  • Poor6%
  • Terrible7%
Travellers talk about
“historic area”(2 reviews)
“parking lot”(8 reviews)
“front desk”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
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Reviews (100)Write a Review
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LanguageEnglish
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All reviewshistoric areaparking lotfront deskshower capquiet hotelroom was cleanstay there againbusch gardensstayed for nightsthe young ladyup to datefree breakfastmicrowavewilliamsburg
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1 - 5 of 100 reviews
Reviewed 1 week ago via mobile

The hotel is almost at the main entrance of Fort Eustis, very well located if you are business visiting the base. Comfort is OK, you are able to take a good rest. I would rated as good but this app did not allow me, it...More

Thank M3hunter
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 1 week ago

Thank you so much for your comments. I apologize that your keys stopped working and I will look into that matter and make sure it doesn't happen in the future. Thank you again for sharing your experience, and we hope your next visit will be...More

Reviewed 4 November 2017 via mobile

Nice hotel w/ friendly staff. Not looking for fancy accomadations so this was just right. Nice clean room & spacious batroom. Breakfast area was a bit small, so we took our coffee & food back to our room. Good selection of hot & cold choices...More

Thank Lisa H
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 6 November 2017

We would like to thank you for taking the time to complete our online survey. Thank you so much for your business and we look forward to seeing you in the future!

Reviewed 9 October 2017 via mobile

Spent a weekend at the Comfort Inn Newport News/Williamsburg East 16890 Warwick Blvd, Newport News, VA 23603 and there were bed bugs! When I was charged double and only refunded once. When I spoke to the manager she basically said I was lying, that she...More

1  Thank adrianmallory
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 16 October 2017

Thank you for reviewing your stay with us. We take reports of bed bugs seriously, and as soon as it was reported we had the room in question thoroughly inspected. No bed bug activity was found in the room so I passed along that information...More

A TripAdvisor Member
1
Reviewed 5 October 2017 via mobile

Absolutely wonderful beautiful property !!! Staff was wonderful !!! Love the staff !!! Once you come into the property you will feel welcome !!! We will be staying again !!! Oh they have some amazing front desk clerks Tierra was amazing!!! Please if you're in...More

Thank A TripAdvisor Member
Response from Monique H, General Manager at Comfort Inn Newport News/Williamsburg EastResponded 16 October 2017

We very much appreciate and value your feedback and I will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our...More

Reviewed 4 September 2017

The hotel was fine. Very clean, room was spacious, bed comfortable. The check in process was the only issue I had. We arrived around 9:30ish on a Friday night, it was pouring rain. I went in to the desk, there was no-one there. The phone...More

1  Thank Tracy M
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Details
Price range
US$72 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Newport News
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$72 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Newport News
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveller (22)
Room & Suite (23)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Charlene H
15 February 2017|
Answer
Response from Amanda P | Property representative |
Hello!! We are less than 1/4 mile from Fort Eustis, we are basically directly across the street. You will love our location for Fort Eustis.
1
Vote
Paul A
4 October 2016|
Answer
Response from MandyPhillips151 |
Hello, the pool is outdoor and seasonal. As it is at our adjacent property.
0
Votes
Howard F
26 March 2015|
AnswerShow all 2 answers
Response from Sam S | Reviewed this property |
Just Google "holiday inn newport news" and click on the first listing at the top of the results list, which will take you to the web page for this individual Holiday Inn. On that page there is a section on the left side... More
0
Votes
Room Tips
"Off the main road so noise not a problem"
Read review
"Our rooms were on the 4th floor. The elevator worked well during our stay."
Read review
"My room was on the 5th floor. It was totally quiet."
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"Ask to be away from the ice machine."
Read review
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