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Comfort Inn Newport News/Williamsburg East

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Comfort Inn Newport News\/Williamsburg East
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87 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Melrose, Massachusetts
Reviewed 1 week ago

This hotel is great for families traveling on a budget. The room was clean and the bed was comfortable. Breakfast was substantial and attended to by staff all morning so that the coffee urn was never empty and the food bins were full. We drove for 13 hours that day and I needed a quiet hotel. This hotel was exceedingly...

Thank masstravelerwithkids
About Hotel's Favourite Review
Reviewed 21 January 2017

Stayed for 2 nights, everything was as you would expect. Clean room, fairly spacious, everything worked, plenty of on-site parking, good internet, friendly staff, breakfast reasonable, hot and cold items. It is a little bit away from anything and you have drive a couple of miles to find anywhere to eat. very good value, would stay again.

Thank woggsy
Amanda P, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you so much for the great review, we strive to give our guests the best stay experience we can provide. We hope to see you again on your next trip to the Newport News/Williamsburg area.

South Carolina
Reviewed 7 August 2016

One of the cleanest rooms me and my family has stay in since the summer even our dog loved it. Great staff everyone was very friendly. Though my room didn't get cleaned until 4 but Ms. Sanchez was very apologetic and made sure we got everything we need plus extra. Breakfast a little small so we choose to op out...

Thank blacrose23
Amanda P, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you so much for taking the time to review our property. We appreciate your kind words and I will personally thank Sanchez for making sure you had everything your family needed. We look forward to seeing you and your family again.

Reviewed 31 July 2016

We booked a one night stay for a Friday night on Booking.com almost two months in advance of our stay. After being on the road for almost 8 hours with our family of four and two other families we arrived at the hotel to hear the front desk attendant tell us there was no sign of our reservations. After an...

1Thank David B
Amanda P, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you for reviewing our property, I do apologize for the inconvenience that occurred with your reservations, we did have a few mishaps with our third party partners with us being a brand new property and opening up July 18th 2016 some of the reservations did not come through our system correctly. I assure you the problems have been resolved...

Reviewed 9 September 2015 via mobile

Last minute change in plans left me scrambling for a hotel. When I called the front desk, the staff was very friendly and accommodating. They offer pick up and drop off service from PHF airport. There is a Resturant on hotel property but didn't try it. Pool is being worked on but didn't have a suit to try it out...

2Thank ottersRus
Reviewed 15 August 2015

It's an excellent place to stay to rest. It is really quiet in the hotel and around it, clean and comfy beds / bedding. They provide continental breakfast. There is a pool table and a gym.The staff who worked while we stayed were superb: courteous and kind! They had a genuine interest for us to have a good stay. Is...

Thank GipsiFly
Broadway, Virginia
Reviewed 1 August 2015 via mobile

We were traveling home from the OBX and needed a place to stop for the night. Very courteous and great room. Our car was loaded down with Kayaks and coolers and it was all safe. We will stop here again while traveling to and from the OBX. Highly recommend!

1Thank travelagentmama
Aberdeen, Maryland
Reviewed 25 May 2015

Really enjoyed my stay at The Holiday Inn Express in Newport News! The staff were welcoming, considerate, and friendly. The rooms were clean, spacious, and comfortable. There is a nice indoor pool on site, and a restaurant that serves a pretty decent breakfast. It is close to other restaurants and shopping areas, and only about 20 minutes from Busch Gardens...

Thank jans436
Wilkesboro, North Carolina
Reviewed 11 December 2014

The title of this review is a quote from another guest I met on the elevator who was checking out, and her words sum up my opinion as well. This was my second stay at this hotel, and I was hoping that it might have improved. After my first stay here about six months ago I submitted feedback to TripAdvisor...

Thank Sam S
Alexandria, Virginia
Reviewed 14 November 2014

If you need to visit Fort Eustis and don’t want to spend an arm and a leg this place fits the bill. Check in was fast and easy, the property is a little dated on the outside, but the rooms have been renovated and were clean and very comfortable. The Wi-Fi was free and I had no issues in my...

Thank DywaneH

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn Newport News/Williamsburg East

Address: 16890 Warwick Blvd, Suite B, Newport News, VA 23603-1344 (Formerly Holiday Inn Express Newport News)
Region: United States > Virginia > Newport News
Price Range: €77 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Newport News/Williamsburg East 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Holiday Inn Express Newport News Hotel Newport News
Holiday Inn Newport News
Newport News Holiday Inn
Hotel Style:
#1 Green Hotel in Newport News
#7 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Newport News/Williamsburg East staff and other travellers.
3 questions
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6 months ago
Monterey, California
over a year ago

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Questions? Get answers from Comfort Inn Newport News/Williamsburg East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the ice machine.”
masstravelerwithkids, 16 Apr 2017 | Read review
“The hotel was freshly renovated so almost any room seemed to be good.”
davidbO41NO, 31 Jul 2016 | Read review
“We opted for a room with two beds, but the hotel even offers suites!”
  • Thoughtful staff set up my son's new Busch Gardens Wolf on his bed to welcome him back to the ro
jans436, 25 May 2015 | Read review
“Ask for a room on the rear side of the building to avoid noise in the front. If you don't need a bathtub, ask for one of the newly renovated rooms with a large shower.”
989sams, 11 Dec 2014 | Read review
“This hotel had been recently renovated so everything was geared toward comfort and ease.”
513catherineb, 25 Oct 2014 | Read review
5 of 5