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Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet.
All reviews two bedroom suite hot cakes large sausage front desk role model communication skills great local restaurants welcoming smile soft towels complete breakfast great water pressure in the shower professional behavior indoor pool nice size tv great colors rooms are beautiful waffles
So I arrived at this hotel November 6th thinking I had a room reserved. Upon checkin I was told there was no room. Danacey stated she thought I probably booked next door and called over there for me and I wasnt booked. Danacey had a...More
REVIEW RESIDENCE INN June 2018
“Great Stay Excellent Location”
Could not have wanted a better place to stay!”
- It is was nice to come back to our "home away from home"
I stayed at the Residence Inn for 12 Wonderful Night; June 16-June 28,...More
Check in was easy and friendly. Our room was a king suite and it was HUGE, clean and comfortable. Our room had a kitchenette and a seating area with a sofa, desk and chairs. The bed was super soft and squishy. The breakfast buffet was...More
Response from Rebecca J, General Manager at Residence Inn Newport News AirportResponded 3 weeks ago
Thank you for sharing your feedback regarding your recent stay with us. I am very sorry if we fell short of your expectations during breakfast. I would love to hear from you in regards to this so that we can find out exactly...More
Standard Residence Inn; Nothing special. Front desk was very friendly. Pool is in an okay location. Pillows and mattress were on the softer side.
The kitchen cabinets weren’t the cleanest. The bedroom door and handles were sticky of something.
Wasn’t too impressed and would...More
Response from Rebecca J, General Manager at Residence Inn Newport News AirportResponded 29 August 2018
Thank you for sharing your feedback with us regarding your recent stay. We are very sorry if we fell short during your stay in regards to cleanliness. We take feedback like this very serious and I appreciate you letting us know so that we...More
Location is good but unfortunately, not the cleaniest place. I changed rooms twice and both bathrooms were not cleaned properly. (I have pictures to prove it). Also, the mattress pad was soooo old it was stuck to the mattress and I had to peeled it...More
Response from Rebecca J, General Manager at Residence Inn Newport News AirportResponded 9 August 2018
Greetings Butterfly62, We are very sorry that your stay was not an enjoyable one. I have shared your comments with my staff so that this does not happen to another guest. We take cleanliness very seriously and this should not of happened. I thank you...More