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Location is good but unfortunately, not the cleaniest place. I changed rooms twice and both bathrooms were not cleaned properly. (I have pictures to prove it). Also, the mattress pad was soooo old it was stuck to the mattress and I had to peeled it...More
Response from Rebecca J, General Manager at Residence Inn Newport News AirportResponded 1 week ago
Greetings Butterfly62, We are very sorry that your stay was not an enjoyable one. I have shared your comments with my staff so that this does not happen to another guest. We take cleanliness very seriously and this should not of happened. I thank you...More
I came in for a wedding and when I checked in I had the friendliest greeting. All the staff was very friendly.
I was not impressed by the breakfast....not much to choose from so thank goodness it has a kitchen in the room. I made...More
My son had the same conference this year, and since we had such an enjoyable stay last year, we chose to return again this year despite the property being a bit away from his conference location. This was a great decision, as we were greeted...More
Response from Rebecca J, General Manager at Residence Inn Newport News AirportResponded 19 June 2018
We are so glad that you decided to come back and stay with us during your sons conference. We are delighted to hear that you had an enjoyable stay and that you will return next year. Thank you for taking the time to let...More
This hotel is amazing the rooms are comfortable, bright, and spacious! I slept so good the bed was amazing! Free parking and WiFi are always great! They have a nice pool; a nice snack shop! And the staff are all really nice ! So I...More
The room was beautiful! It had a full kitchen and the room was a lot better than what i had expected. The exact room i was looking for. The breakfast there was standard. The staff was very friendly. I would definitely come back and get...More