We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Koh Chang Hideaway Hotel

Orbitz.comUS$48*
View Deal
#16 of 73 Hotels in Ko Chang
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$74*
US$48*
US$74*
US$48*
US$74*
US$48*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Mercure Koh Chang Hideaway Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

647 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mercure Koh Chang Hideaway Hotel
See the most recent reviews
Showing 331: English reviews
Pattaya, Thailand
Reviewed 29 July 2016

Just loved the place, all the way from the excellent kitchen to the slow but really good front desk, to the kayaks available for free and the good care they use to keep the beach picture-perfect, even out of season.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Peronacho
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for your positive feedback about your stay. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Bangkok, Thailand
Reviewed 28 July 2016 via mobile

The rooms were well appointed and comfortable. The food was abysmal on both occasions I tried it and so I didn't try again. Really Mercure if your chef can't cook a green curry he/she should find a new career. The towels and bed linen were old and grey. The staff seemed disinterested except the great guy on the gate who...

 Report
Helpful?
1Thank 321Philippa
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Mr.Philippa, We regret to hear of your unpleasant experience when you stayed in our hotel. We have shared your comments to all our concerned team member in order to find corrective actions for our future improvement. Hoping that we would have an opportunity to redeem ourselves and welcome you back to our hotel for your next holidays in Koh...

Santa Cruz de Tenerife, Spain
Reviewed 27 July 2016

From the moment I checked in I had a strange feeling of this hotel. The entrance fountain was not working. As we walked to the villa I noticed the property looked outdated and a lack of maintenance. Water features around reception green and no cleaning. As we arrived at the beach villa that sells for 5,000 baht per nigh,t I...

 Report
Helpful?
8Thank Babelaas65
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We do apologize for an inconvenience caused to you when stayed in our hotel. We have taken note of your comments and advise for our future improvement. Thank you for your patronage to our hotel. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Grodno, Belarus
Reviewed 19 July 2016 via mobile

The conceptual idea of the hotel is unique, architecture and design are superb. Delicious and variable dishes at the restaurant with both European and Asian cuisines. Very welcoming personnel ready to help and upgrade to please the guests. Thank you:)!

 Report
Helpful?
1Thank Arsbars
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for your great positive comments for our hotel. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Dhaka
Reviewed 17 July 2016 via mobile

Had the pleasure of staying at the hotel the weekend. The staff were very helpful and attentive. Service can be a little slow but not badly so. The location is great looking out over a quiet beautiful bay. Access to tennis land is great whether self drive or not. The ferry is a breeze. Renting scooters is very simple cheap...

 Report
Helpful?
Thank Lowell C
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the positive valued comments about your stay. Hoping that we would have and opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

leeds
Reviewed 5 July 2016

Can not complain about our stay here. Yes it is pricey for the area however it is pure luxury. Modern, large, clean rooms. Great pool area with private beach. Everything you would expect for a 5 start hotel. No complaints.

 Report
Helpful?
Thank Lewis20
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, It is our great pleasure to hear of your great positive feedback of your stay. We hope that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Reviewed 5 July 2016 via mobile

Spent 7 nights at this great hotel. Very good poolarea for both kids and adults (we are a family of 2 ad and 3 children) good service from very friendly staff and the hotel was very clean and fresh. Not the best beach on the island but very quite. This is a very quite area so the name of the...

 Report
Helpful?
Thank Marcus H
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for your great positive feedback of your stay. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Southampton, United Kingdom
Reviewed 1 July 2016

Comfortable feel around the hotel in a beautiful setting. Breakfasts were great as was all the meals, rooms facing the see while were lovely were not suitable for someone over a certain age or having trouble getting out of bed a matress on the raised floor with further step down was the problem while comfortable and lovely to look at...

 Report
Helpful?
Thank MoMcleod
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the valued feedback of your stay. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

Reviewed 17 June 2016

This is a perfect place if you are looking for somewhere where you could enjoy your quiet relaxing holiday or charge yourself battery. Old style pool villa but with its cleanest tip top condition, great breakfast selection, coffee during breakfast may need to be improved, otther things else were perfect! Thank you! Tanya

 Report
Helpful?
Thank Tanya Y
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We are pleased to hear of your pleasant stay. We have also taken note of your comments about the breakfast for our improvement. We hope that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

London, United Kingdom
Reviewed 5 June 2016

Stayed for a wedding. Nice rooms, air conditioned, good standard of cleaning. Note charges for drinking water. Pleasant beach, equipment readily available for kayaking. Great food, good value buffets. Wifi limited to 5MB.

 Report
Helpful?
1Thank IzzyLou222
MCKC_Management_Team, General Manager at Mercure Koh Chang Hideaway Hotel, responded to this review

Dear Sir/Madam, We would like to thank you for the valued feedback of your stay. Hoping that we would have an opportunity to welcome you back to our hotel for your next holidays in Koh Chang. Sincerely yours, Chaiwat Onlahoong General Manager Mercure Koh Chang Hideaway

1,250 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1005)
Viewed
Room/Suite (156)
Viewed
Hotel & Grounds (203)
Viewed
View from Room (46)
Viewed
Pool/Beach Area (164)
Viewed
Dining (23)
Viewed
Bathroom (25)
Viewed
Other (388)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (196)
Viewed
Amenities (30)
Viewed
Beach (17)
Viewed
Deluxe King Pool Access (79)
Viewed
Pool (20)
Viewed
Dining (10)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (25)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (9)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Ko Chang hotels
5.0 km away
The Chill Resort & Spa, Koh Chang
14.0 km away
KC Grande Resort & Spa
KC Grande Resort & Spa
#11 of 73 in Ko Chang
963 reviews
1.2 km away
Nest Sense Resort
Nest Sense Resort
#3 of 73 in Ko Chang
282 reviews
Show Prices
Show Prices
Show Prices
6.5 km away
Centara Koh Chang Tropicana Resort
4.9 km away
AWA Resort
AWA Resort
#8 of 73 in Ko Chang
738 reviews
5.9 km away
The Emerald Cove Koh Chang
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at Bai Lan Bay, Mercure Koh Chang Hideaway, a 96 room modern beach front resort, is East from Trat Airport. Koh Chang, the second largest island in Thailand has large areas designated as its National Marine Park, providing a natural retreat filled with fascinating wildlife and marine life, high peaks, scenic waterfalls, lush jungles and diving and other water sport facilities. ... more   less 

Additional Information about Mercure Koh Chang Hideaway Hotel

Address: 111/1 Moo 1, Ao Bai Lan, Ko Chang 23170, Thailand
Region: Thailand > Trat Province > Ko Chang
Price Range: €32 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Koh Chang Hideaway Hotel 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, ACCOR, Hotels.com, Booking.com, Hotwire, Cancelon, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Mercure Koh Chang Hideaway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Best Value Hotel in Ko Chang
#10 Luxury Hotel in Ko Chang
#11 Top resorts Hotel in Ko Chang
#12 Spa Hotel in Ko Chang
#12 On the Beach Hotel in Ko Chang
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Koh Chang Hideaway Hotel staff and other travellers.
9 questions
Ask a question
Hemel Hempstead

See all questions (9)

Questions? Get answers from Mercure Koh Chang Hideaway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get one with pool access”
  • View from the pool
858georget, 15 Feb 2017 | Read review
“Some sea view rooms are best described as pool view, make sure you check.”
AdeB722, 23 Jan 2017 | Read review
“We were in standard room as we are out all the time”
lisinopril, 10 Jan 2017 | Read review
“pool villa are great”
carolinepaterson, 21 Dec 2016 | Read review
“The 50m rooms in the back are very quiet but the sea view is worth the money!”
849danielm, 29 Nov 2016 | Read review
5 of 5
Orbitz.com
US$48* /night
View Deal
Expedia.comUS$48
Hotels.comUS$48
TripAdvisorUS$48
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates