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Holiday Inn Express

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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Canton, Ohio
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 July 2016

I stayed here with my family while traveling. The hotel was being renovated, however that was not a distracting problem. The clerk was pleasant and quick to acknowledge us when we entered the lobby. The renovation gives the interior a nice updated look. Our room had the renovation completed and was very nice. A mini-fridge, microwave and individual Keurig brewer.... More 

Helpful?
Thank Edward M
Southampton, Pennsylvania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 July 2016 via mobile

I was very disappointed that this hotel was still under construction. I saw postings as far back as January that hotel was under construction and we were there on June 30. We did have a renovated room however it seemed slapped together. The bathroom had new fixtures but the bolts on toilet seat were rusted. They had a make shift... More 

Helpful?
Thank 53724Pat
IHGService, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear 53724Pat, Thank you for taking the time to provide us with your feedback. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. We apologize for any inconvenience experienced due to the renovations, room fixtures and dining area. Kindly be assured that this matter will be looked into and definitely be acted upon. We take... More 

Maine
Level Contributor
231 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 23 June 2016

Reserved a couple weeks in advance which makes my trip more enjoyable. Usually stop sooner but decided to push further north on our trip home. Arriving around 5:00pm, we were greeted warmly at the front desk and check in was a breeze. We were shown where breakfast was served. We asked about local restaurants that weren't "chains" and the clerk... More 

Helpful?
Thank gsg1557
Sue C, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Cocoa, Florida
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 June 2016

this is my second time staying at this hotel but this time it was under renovation. the staff was nice, the room had plenty of space, but the hot tube was not the hottest, or at least up to my standard. the bed was really comfortable and the rooms were quiet

Helpful?
1 Thank michael h
Sue C, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review. I am sorry that the hot tub was not to the temperature you like. I have corrected this issue. I do hope when you are in the area next time you stop in and see us again. More 

Lexington, South Carolina
Level Contributor
164 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 May 2016

Stopped at Holiday Inn Express Hillsville very last minute (less than 20 miles away) during attempt to make 8 hour drive home. Five hours in and last midnight, I was done. Holiday Inn offered a too good to pass up (safely) stop for our family. Hotel is currently undergoing renovation, so you should expect to see construction dumpsters in parking... More 

Helpful?
Thank qayaq
Sue C, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I apologize for the issues that you had while with us during our renovations. We are currently working hard to get these completed. Your response about the staff... More 

North Canton, Ohio
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 May 2016

Be sure to ask for a renovated room as they are doing construction. The staff was very friendly and even opened the pool for us early so my kids could swim before we hit the road to the beach. Only disappointment was the breakfast, I have heard Holiday Inn Express was known for their good breakfasts and they were OK.... More 

Helpful?
Thank Jeffrey R B
Sue C, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2016 via mobile

Got this hotel off of trip advisor on our travel home. Nice place. Clean overall. It does need some updating but the rooms are clean, bed is comfortable, and the staff are very very friendly. Price was ok. Nice breakfast in the morning with lots of options. Would stay again if in the area.

Helpful?
Thank Joy B
IHGService, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear Joy B, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our beds to comfortable and our staff to be very... More 

Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 April 2016 via mobile

My family & I recently stayed here in a queen suite room. Kids slept well on pull-out but an adult probably wouldn't have been comfortable. I understand some rooms are completed and have all new furnishings. I'd request one of those, but it may not mean that hallway is completely done. Newer area (obviously) smells like new carpet. Pool area... More 

Helpful?
1 Thank KristinW844
IHGService, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear KristinW844, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you liked our breakfast and found our staff helpful. On the other hand, allow me to apologize if some aspects of our rooms and pool facility did not live up to your expectations. I would have preferred you... More 

Ayr, Canada
Level Contributor
345 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 2 April 2016

Renovations were still underway so it's hard to say if this hotel is average or very good, etc. The receptionist was friendly and helpful. Our room was okay but I'm not sure if it was finished. IF it was finished I would have a couple of complaints. There was no closet. The table was small and the two chairs were... More 

Helpful?
Thank kanadai
IHGService, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear kanadai, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the reception service. However, we’re sorry we fell below your expectation regarding the renovation, sound proofing and the breakfast room. We will address these concerns. We take all reviews positive and... More 

Houston
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 February 2016

The HolidayInnExpress/Exit 14/Interstate 77 in southern Virginia is the perfect lay-over to recoup energy for the next leg of the journey heading south/north. The hotel is easily accessible, the entire facility is immaculate, office/kitchen/housekeeping staff are all friendly and helpful, breakfast is delicious with a wide variety of food items, coffee is perfect, indoor pool is a real treat after... More 

Helpful?
1 Thank MerryMaryHouston

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The newest addition along the mountains of southwest Virginia is the Holiday Inn Express Hotel of Hillsville, Virginia, conveniently located to I-77 and Exit 14, Adjacent to Shoney s Restaurant. The hotel is located just two miles from the Annual Labor Day Flea market and Gun Show. Special in room amenities include: FREE HIGH SPEED INTERNET, microwave and refrigerator, and free local calls. BUSINESS: Crossroad Institute, Vaughan Bassett Furniture Store, Wilcohess, Tune & Toler and Parkdale Mills. HOSPITAL: Twin County Regional Health Care UNIVERSITIES: Radford University and Virginia Tech University Local Attractions are Blue Ridge Parkway, New River Trial State Park, Annual Fiddlers Convention, Annual Labor Day Gun Show, Foster falls park and Blue Ridge Music Center. ... more   less 

Additional Information about Holiday Inn Express

Address: 1994 Carrollton Pike Rd., Hillsville, VA 24343 (Formerly Comfort Inn & Suites)
Region: United States > Virginia > Hillsville
Price Range: €95 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Hillsville
Holiday Inn Hillsville
Holiday Inn Express Hillsville
Hillsville Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont bother to go unless you like dark depressing rooms”
 of 5 bubbles Roonie4, 21 Aug 2016 | Read review
“Top floor, king bed.”
  • King size!
 of 5 bubbles gsg1557, 23 Jun 2016 | Read review
“Morning sun will wake you up for sure.”
 of 5 bubbles MerryMaryHouston, 15 Feb 2016 | Read review
“Ask for room away from construction of "upgrading"”
 of 5 bubbles jerseygolf, 31 Jan 2016 | Read review
“King rooms are huge !!!! Loved it”
 of 5 bubbles 165jf, 13 Dec 2015 | Read review
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