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Crowne Plaza Dulles Airport Hotel

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Crowne Plaza Dulles Airport Hotel
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870 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Richmond, Virginia, USA
Reviewed 2 days ago NEW

My wife and I stayed two nights at the Crowne Plaza. We drove from Richmond, Virginia, to take a flight the following day, leaving our car at the hotel for the week. Upon return we also spent the night. On our first stay we were greeted and assisted at reception by Saloua. She was very pleasant and efficient. She recognized...

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Helpful?
Thank William S
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear William; Thank you for being our guest and taking the time to share your recent stay with us. As a valued IHG Guest Rewards Member, your feedback and kind words for our hard working staff is appreciated and will be shared with the team to inspire them to keep up the excellent job. With a spirit to serve, our...

Reviewed 3 days ago NEWvia mobile

Abeer at the front desk is wonderful. She was so helpful as I was asking about breakfast in the morning. Made me feel very appreciated. Was staying here on behalf of my company. Will recommend this destination in the future.

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Helpful?
Thank Kelly I
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Kelly; Thank you for taking the time to share your recent stay with us. We appreciate the praise for Abeer, she takes great pride in ensuring our guests are happy and enjoying their stay. We are pleased to hear her customer service made you reel at ease and comfortable. We'll be sure to share your kind words with her...

Caldwell, New Jersey
Reviewed 3 days ago NEW

Ashley was working on the front desk and she was very pleasant, knowledgeable and professional. I have stayed in at the Crowne Plaza in Herndon VA, many times but she made the checking in very pleasant.

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Helpful?
Thank qwerty645
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear qwerty645; Thank you for returning the to Crowne Plaza Dulles during your travels, it is wonderful to welcome you again. We work hard to ensure our guests are comfortable and have all they need for a great stay, we appreciate you sharing with that Ashley made your arrival experience enjoyable and started your stay off very well. We do...

Reviewed 1 week ago via mobile

I stayed on Crowne Plaza accidentaly for one night and was pleasantly surprised of the airport hotel service level. Ashley at the reception was very helpful with advises about how to get around in the short time we had in between the flights. The room was heated the moment i stepped in which was also a nice surprise. If coming...

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Helpful?
Thank Magdalena S
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Magdalena; Thank you for staying at the Crowne Plaza Dulles, we are delighted to hear you enjoyed the experience and stay. We like to think of ourselves as a welcome and elegant escape from the typical airport hotel experience. We are pleased to hear that we exceeded your expectations. Thank you again and please do come back and visit...

Reviewed 1 week ago

My room is great and the Hooligans downstairs is awesome. The from the women at the door, Abeer to the staff at Hooligans, this place is very homecoming so far! I can't wait until to have a full afternoon to hang out and check out the rest of the amenities.

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Helpful?
Thank Ishmael F
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Ishmael; Thank you for being our guest at Crowne Plaza Dulles and dining with us at Houlihan's Herndon. We are very pleased to hear the customer service received from Abeer and the staff at the restaurant exceeded your expectations and you had a very pleasant experience. We look forward to your next stay and please feel free to stop...

Reviewed 1 week ago via mobile

I have stayed in this hotel for 3 times, each stay was great and even beyond my expectations Especially the service in the restaurant from Abdel_Luz I will certainly come back again When doing business at Dulles nearby

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Helpful?
Thank Ori A
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Ori; Thank you for being a valued repeat guest of the Crowne Plaza Dulles. We are very pleased to hear that you enjoyed each of your stay's and found the customer service far exceeded your expectations. We appreciate the kind words and praise for the staff at Houlihan's as well and be sure to pass along the compliments to...

Reviewed 1 week ago

I had a very early flight so I stayed the night before and left my car in the garage. I'd like to thank Abeer for her help when I checked in because my reservation was messed up b/c I did something wrong or the website was goofy. Spent a quiet and comfortable night before travel and got a quick ride...

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Helpful?
Thank Fuzz J
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear Fuzz; Thank you for choosing the Crowne Plaza Dulles Park & Fly package, we are very pleased to hear that was a great value and found the hotel a convenient and affordable option. We appreciate the praise for Abeer, she delivers exceptional customer service with ease and takes great pride in ensuring our guests are comfortable. We are glad...

Birmingham, Alabama
Reviewed 2 weeks ago

The rooms are spacious, nicely appointed, clean and quiet. There were plenty of electrical outlets for those of us addicted to our technology and in need of multiple charging options. The bed was quite comfortable, which I don't say often, since I have chronic back and neck pain. The meetings rooms were convenient and very nice. The hotel is undergoing...

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Helpful?
Thank rwpritchett
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear rwpritchett; We would like to thank you for being our guest and taking the time to leave detailed feedback from your stay. I am very pleased to hear that the customer service from Saloua, the comfortable guestroom and spacious meeting room exceeded your expectations. However, we do apologize for the misprint in the Directory with regards to the location...

Jeddah, Saudi Arabia
Reviewed 2 weeks ago

I had an oversees flight so I came one night before , i had a good sleep ,room was so clean ,well arranged , quiet ,stuff were so nice. i really liked the place , one thing about the bed , i think it is not comfortable for any one who has a back pain ( the bed is soft...

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Helpful?
Thank aljabri2013
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear aljabri; Thank you for selecting our hotel as your place to stay before your flight. We are pleased to hear the location, friendly staff and quiet accommodations exceeded your expectations. We hope you had a safe and pleasant flight and look forward to welcoming you again soon. Sincerely, Sarah L. E-Commerce Manager

Martinsburg, West Virginia
Reviewed 3 weeks ago

We always stay at this hotel when we have an early flight out. I have never had a bad experience. A few weeks ago we checked in for an overnight stay and Ashley at the front desk helped us out. She made sure that we had everything we needed. The hotel also has an excellent restaurant attached.

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Helpful?
Thank mozeyd
Sarah L, Manager at Crowne Plaza Dulles Airport Hotel, responded to this review

Dear mozeyd; Thank you for being a valued repeat guest of the Crowne Plaza Dulles, it is a pleasure to welcome you back and happy to hear that you had another great stay. We appreciate your kind words for Ashley, we'll be sure to share your praise with her. I am pleased to hear that you also enjoyed Houlihan's restaurant...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia and in the heart of the Dulles Corridor, just 2 miles from Dulles International Airport (IAD). We provide complimentary 24-hr shuttle service to and from Dulles Airport. Onsite self parking is complimentary, and new valet service is available for a fee charged daily ($10 day, $15 overnight). Avoid traffic delays and parking fees for your next trip and book our Park, Stay & Go package. Complimentary Wi-Fi is available throughout the hotel to make your stay more productive. Our Houlihan's Restaurant & Bar offers a popular and lively happy hour, as well as breakfast, lunch, dinner and room service. Starbucks Cafe is now open in the main lobby and available from 6am -6pm, 7 days a week. All guest rooms feature Hi-Def flat screen television and refrigerator. Enjoy a workout in our 24-hr fitness center. Also stay connected with our 24-hr business center. Our convenient location is within walking distance to restaurants, shopping & a multiplex movie theater. If you prefer to drive, Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. Attractions are only 22 miles east, and the Smithsonian Udvar-Hazy Air & Space Museum is 4 miles away. Whether you want a comfortable stay before a flight or a base for your next business trip or vacation, you will find it at our well appointed hotel near Dulles Airport. ... more   less 

Additional Information about Crowne Plaza Dulles Airport Hotel

Address: 2200 Centreville Rd, Herndon, VA 20170-4305
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €90 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dulles Airport Hotel 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Hotel Style:
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dulles Airport Hotel staff and other travellers.
7 questions
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2 months ago
Irvine, United Kingdom
Washington DC, District of Columbia
4 months ago

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Questions? Get answers from Crowne Plaza Dulles Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“During construction, floors accessible from the front elevator are the only ones with vending machines.”
 of 5 bubbles rwpritchett, 3 Jan 2017 | Read review
“Just work with the front desk staff”
 of 5 bubbles mozeyd, 29 Dec 2016 | Read review
“All rooms are nice”
 of 5 bubbles cherylemery, 26 Dec 2016 | Read review
“Club lounge, but all rooms are exceptional”
 of 5 bubbles B621GKmichaelf, 24 Dec 2016 | Read review
“great place to stay and great staff !! very helpful ask for abeer”
 of 5 bubbles 526sabaa, 21 Dec 2016 | Read review
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