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Hilton Washington Dulles Airport

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1,557 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Washington Dulles Airport
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Showing 1,494: English reviews
Bengaluru, India
Reviewed 27 May 2015 via mobile

We stayed at Hilton for the cherry blossom weekend. We chose this hotel since it was within half hour traveling distance to city Centre and offered free parking. About the hotel, it's got a grand lobby and the rooms were good and well furnished. There were adequate toiletries and linens and everything was clean. I am reducing a star only...

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Helpful?
1Thank Sathish Kumar R
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us! We hope to welcome you back the next time you are traveling to the Dulles area! Yours in hospitality, Greg Langweg General Manager

Lawrenceville
Reviewed 26 May 2015

Stayed overnight on a recent business trip ... if you're flying into Dulles, the location is very convenient. Service was pleasant and very attentive, especially at the concierge level. The Jr. Suites are spacious and, while the furniture is beginning to show a little age, overall it was very comfortable. I wouldn't hesitate to stay here again.

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Helpful?
Thank MrEMan2
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us! We hope to welcome you back the next time you are traveling to the Dulles area! Kind regards, Greg Langweg General Manager

new york
Reviewed 26 May 2015

We stayed at this hotel purely for the weekend rate which was half of what a weeknight would cost. Our goal was the Air & Space Museum at Dulles, Manassas Battlefield and the Washington Metro area. The pros: We arrived before 11 am and went to front desk to ask about the shuttle to the Air & Space museum and...

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Helpful?
Thank mrmisrule
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave your feedback in such a detailed and thorough review. I am so pleased that you enjoyed your recent stay with us and look forward to welcoming you back the next time you are in the Dulles area! Kind regards, Greg Langweg General Manager

Hershey, PA
Reviewed 25 May 2015

Stayed here for a wedding; hotel team went out of their way to make the stay memorable. We requested a picture of Obama to be on the nightstand, as a joke, and forgot about it. After the wedding ceremony, we went back to the room to change and round this (see picture) slid under the door. Awesome! The lobby bar...

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1Thank lamb0176
Midwest City, United States
Reviewed 23 May 2015

I was here for Our National Silky terrier Specialty...This is a Lovely Hotel...Very good food and restaurant ...Very Clean and nicely furnished Rooms..Beautiful surrounding grounds..Helpful Staff and loved the shuttle Service to the airport...Prompt Room service, too..Enjoyed by 4 night stay.!!

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Thank Maureen W
Reviewed 23 May 2015

We needed to stay one night before we started driving south. A perfect place. Great service. Great food. Wish they made it easier to get to the rental car area. Comfortable beds. Quiet. Easy check in. Clean comfortable environment.

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Helpful?
Thank W4474EZjeanb
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! We couldn't be happier to know you were pleased with your recent stay with us! We hope to welcome you back the next time you are traveling to the Dulles area! Kind regards, Greg Langweg General Manager

Austin, United States
Reviewed 21 May 2015

Really enjoyed the quality of the customer service here. Every aspect was attended to and done well! Room was clean and comfortable. The Executive Lounge was a great place to relax, I was there for a conference so the meeting rooms were well done. Food was excellent! Great Experience.

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Helpful?
Thank Candace S
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! I am so pleased that you enjoyed your recent stay with us and look forward to welcoming you back the next time you are in the Dulles area! Greg Langweg General Manager

Kansas City, United States
Reviewed 20 May 2015

Stayed at this location for a conference. Restaurant and front desk employees were surly and very unhelpful. Would not stay here again. Hotel is no where near restaurants and requires a $25 cab ride to restaurants. ATM was broken, and I was told I would have to take the hotel shuttle to a grocery store to get cash. Front desk...

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Helpful?
Thank Lisa R
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review. We take your comments and concerns very seriously. Please know that the level of service you received is definitely not the high level of service and quality that we strive to provide to each and every guest that walks through our doors. Please accept my sincerest...

Toronto, Canada
Reviewed 19 May 2015

Our flight was cancelled once we got to the gate and we had to find somewhere to stay for the night. We picked the Hilton because of it's positive reviews and the rate we were able to get via an online app on such short notice. Room was nice, wifi was good. Only downside was that the included breakfast left...

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Helpful?
Thank Matthew H
DullesCustServMgr, General Manager at Hilton Washington Dulles Airport, responded to this review

Thank you for taking the time to leave us your feedback in a review! I am so pleased that you enjoyed your recent stay with us, but please do accept my apologies for you and your wife feeling "off" after your breakfast with us. Thank you again and we look forward to welcoming you back the next time you are...

Reviewed 18 May 2015

Upon arrival (nearly 3AM due to flight delays), the young gentleman at the front desk acted as though I were completely inconveniencing him by checking in. He was rude and basically tossed my room key at me without providing me with any hotel information (breakfast location/times, etc.) The room I reserved came with breakfast in the executive lounge, but he...

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Helpful?
Thank Samantha L
DullesCustServMgr, Front Office Manager at Hilton Washington Dulles Airport, responded to this review

Dear Ms. Buys: Thank you for taking the time to evaluate your recent stay at our hotel. We sincerely appreciate your feedback and I am very sorry that we failed to properly welcome you upon check in. The treatment you describe is totally unacceptable, and is by no means representative of our Hilton standards of service. I will address your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Old Ox Grille
Old Ox Grille
Cuisines: American, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Washington Dulles Airport hotel is conveniently located only three miles from the Washington Dulles (IAD) terminal and 30 minutes from Washington DC. This Herndon, VA hotel is an ideal choice for a business trip in Washington DC, given our proximity to local business centers, corporations and government offices. Explore the surrounding area via the complimentary local shuttle service and discover the historic town of Herndon and nearby Reston, VA. Many popular Washington DC attractions are also easily accessible, including the White House and Capitol Building. Our tastefully appointed accommodations are contemporary, comfortable, and designed for one purpose, your comfort! The Hilton Serenity Collection™ is featured throughout each 400 square foot guestroom, allowing you to rejuvenate yourself with our Serenity Bed featuring the internationally-acclaimed Suite Dreams™ mattresses, Down Duvet and Down Pillows & luxurious bath amenities. Experience the new standard of guestrooms only at the Hilton! With the introduction of its cutting edge Guestlink System, the Hilton has redefined the ultimate viewing experience, allowing guests to get connected in HDTV by upgrading to Business Class Accommodations. ... more   less 

Additional Information about Hilton Washington Dulles Airport

Address: 13869 Park Center Rd, Herndon, VA 20171-3218
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €70 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Washington Dulles Airport 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Hilton Washington Dulles Airport Hotel Herndon
Hilton Hotel Herndon
Hilton Herndon
Herndon Hilton
Hotel Style:
#4 Romantic Hotel in Herndon
#5 Family Hotel in Herndon
#6 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Washington Dulles Airport staff and other travellers.
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Questions? Get answers from Hilton Washington Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room closer to the elevators otherwise you may be in for a long walk. The gym is a top tier hotel gym, no question about it.”
 of 5 bubbles ABC426, 6 Dec 2016 | Read review
“shuttle collect quarter before and after the hour.”
 of 5 bubbles shivne, 4 Dec 2016 | Read review
“Circular floor plan gives better views to room on outer side.”
 of 5 bubbles johnpoirrier, 28 Nov 2016 | Read review
“I recommend the Junior Suites, as the best value.”
 of 5 bubbles 156nigelh, 23 Nov 2016 | Read review
“Go to another hotel”
 of 5 bubbles TGTAustin, 16 Nov 2016 | Read review
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