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Hyatt House Herndon

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#11 of 20 Hotels in Herndon
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt House Herndon
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265 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Elkridge MD
Reviewed yesterday NEW

At The Hyatt Place! Excellent, very quiet, spotlessly clean, and excellent customer service! The bed was very comfortable with nice pillows. I needed a blanket during the night, but none in closet. Oh, well turned up the heat! And the bed was TOO high. I needed a step stool!

Review collected in partnership with Hyatt Hotels
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Thank Sandrise2
Alamogordo, New Mexico
Reviewed yesterday NEW

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Thank Yvette H
Atlanta, Georgia
Reviewed 3 weeks ago

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Helpful?
Thank Odette S
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Tucson, Arizona
Reviewed 4 weeks ago via mobile

I recently stayed at this hotel for business. I was a little disappointed this time because of the facilities. The room is nice, when I got in the shower the drain was draining too slow. Also the whole time that I was there I wasn't able to use the internet. The first night I was able to connect to their...

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Thank Alex V
Reston, United States
Reviewed 4 weeks ago

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Thank toshiar
New York City, New York
Reviewed 5 weeks ago

We don't like at all. We will think 100 time to stay there. We are loyal with hyatt but this kind of service MY GOD. even though the manager was also not ready to listion. Everyone was giving the excuse

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 531pankajj
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear Valued Guest, Thank you for taking the time to leave feedback. I am very surprised to hear your comments and am very interested to learn the details of your stay. Please feel free to contact our Front Desk manager Rebecca, to discuss your stay so we may take this opportunity to improve our services.

Walt Disney World, Florida
Reviewed 5 weeks ago

The hotel is not maintained well. The room had a smoke detector with low battery. It beeped all night. I had checked in late. The attendant couldn't do anything. They didn't have spare rooms. So, we had to put up with it all night. Overall it's a tired hotel. There's a Hampton inn close by that might be better.

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Thank Ashutosh_K_131954828
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear Valued Guest, Thank you for taking the time to leave feedback and please accept my sincerest apologies for the inconvenience with the smoke detector during your stay. Your comments have been relayed to our maintenance team and we will use your experience as an opportunity to learn from our mistakes and improve our services in the future. I would...

Baltimore, Maryland
Reviewed 12 December 2016

We used the two King bedroom/2 bath, kitchen option. Best sleep I ever had at a hotel. The kids appreciated having their own space and so did I. I saved money by prepping dinner in the hotel room using ingredients from the target about a mile away. It took us only 30 minutes to reach George Mason University on the...

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Thank 362heatherj
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear 362heatherj, Thank you for taking the time to share your experience! I am so pleased that you took advantage of our in-room kitchens and convenient location. I am thrilled to hear that our hotel allowed you to save money and enjoy a good night's sleep-- I hope we'll have the chance to welcome you back in the future!

Auburn, California
Reviewed 8 December 2016 via mobile

We have so enjoyed our week here! Warm and friendly staff, free shuttle to the Weihle-Reston Silverline Metro, free parking on site, full breakfast every morning, a light dinner each weeknight with complimentary wine and beer. We are simply DC tourists on this trip, and the transportation and meals here have been so appreciated. Our room is just what we...

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Helpful?
Thank Terrie T
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear Terrie T, Thank you for sharing your experience at our hotel! I am so pleased that you found our hotel to be your "home away from home"--that is exactly what we aim for! I was thrilled to hear that our staff exceeded your expectations and that you enjoyed our Food & Beverage offerings. Thank you for choosing our hotel...

Denver, United States
Reviewed 5 December 2016

Friendly front desk staff. Big spacious rooms with kitchens. I enjoyed the complimentary appetizers and wine in the evening. Workout room with all the essentials and easy parking. Very close to Dulles airport and Reston Town Center.

Review collected in partnership with Hyatt Hotels
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Thank Y3754HGkaties
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear Y3754HGkaties, Thank you for your kind words! I am so pleased to hear that you enjoyed your stay, I hope we'll have the opportunity to welcome you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Great Location! we are an extended stay property in Herndon / Reston, VA. ... more   less 

Additional Information about Hyatt House Herndon

Address: 467 Herndon Pkwy, Herndon, VA 20170-5202 (Formerly Hyatt Summerfield Suites Herndon)
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €90 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hyatt House Herndon 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Hyatt Hotels Corporation, Orbitz and Priceline so you can book your Hyatt House Herndon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Summerfield Suites Herndon Hotel Herndon
Hyatt Herndon
Summerfield Suites Herndon
Herndon Summerfield Suites
Herndon Hyatt
Hotel Style:
#5 Business Hotel in Herndon
#11 Family Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt House Herndon staff and other travellers.
2 questions
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Cornwall, Canada
11 months ago

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Questions? Get answers from Hyatt House Herndon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in advance busy place”
 of 5 bubbles drewrichardson360, 11 Oct 2016 | Read review
“Make sure everything works properly in your room.”
 of 5 bubbles FaithD484, 10 Oct 2016 | Read review
“All good - lift is quick and big.”
 of 5 bubbles roadless120, 20 Jun 2016 | Read review
“Rooms on the 4th floor (419) overlooking the pool/BBQ/Tennis Courts are my suggestion! Best view and close to elevators.”
 of 5 bubbles 105chanelh, 21 Apr 2016 | Read review
“In cold weather, ask for a room on an upper floor. The first floor was cold.”
 of 5 bubbles 144kathyr, 4 Jan 2016 | Read review
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