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The Westin Washington Dulles Airport

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The Westin Washington Dulles Airport
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651 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Washington Dulles Airport
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Showing 628: English reviews
Lafayette, United States
2 reviews
Reviewed 1 December 2014

Our experience at the Westin Washington Dulles hotel was fantastic. We arrived the week of Thanksgiving to visit family and decided to stay the night near the airport since we landed so late from the East Coast with our three girls (5 and 3 1/2 yr old twins). We were greeted by Carla Brown at the front desk who checked... More 

Helpful?
Thank Amy L
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for staying with us on your recent trip to Washington DC. Your review was a pleasure to read and we were delighted to learn how much you and your family loved staying with us and, that the service provided by our associates surpassed your expectations. I will pass on your gracious comments to my team, especially to Carla... More 

Rio de Janeiro, RJ
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 November 2014

The Hotel is very good with nice location in Herndon and close to Dulles International Airport (IAD). Room is very confortable, well distributed, excellent bed, desk, comfortable chair in the room and huge bathroom. Huge fitness center with lots of options. The reception Staff is extremely polite and helpful. Breakfast is not so good due few options in the buffet... More 

Helpful?
Thank PHDirene
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Good Day PHDirene, I was absolutely delighted to hear how much you enjoyed your stay with us and thank you for your complimentary comments regarding our ideal location and proximity to the airport. I am pleased to hear that you loved our facilities, amenities and all that we have to offer. Your compliments about my associates were a pleasure to... More 

St. Petersburg, Florida
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 November 2014 via mobile

Checkin was great, parking is easy, hotel is up to Westin par. The restaurant was excellent. We stayed I a very spacious suite on the third floor with a beautiful view. My only negatives were the automatic 18% tip put on our restaurant bill for four adults and two kids and the weird, kinda overly creepy lifeguard at the pool... More 

Helpful?
Thank Sean M
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Good Day flynavy99, Thank you and your family for choosing to stay at The Westin Dulles recently and taking time to share your experience with your fellow travelers online. We are so glad to hear that our Front Desk staff were efficient enough. I am also happy to read that you liked our restaurant food and the view from your... More 

NYC
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 November 2014

This Westin lacked the elegant panache of its brethren in Reston, BWI and Annapolis. The rooms felt tired (it didn't help that we were initially put in a room that hadn't been properly cleaned) and property itself felt like it was a second thought. I wonder if this was another hotel that had been repurposed by Westin? That's how it... More 

Helpful?
Thank babettetravels
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Dear babettetravels, Thank you for choosing to stay at Westin Dulles with your family last month. I appreciate your candid review, even though it was not a positive one. I would like to start off by offering you my personal apologies for the inconvenience you have undoubtedly been caused. Thank you for bringing your observations to my attention. I will... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2014

we had a 12 hr layover in Washington DC and decided to stay at the westin. I loved it. So clean and so quiet. Loved they had a free shuttle to the airport. The staff was so helpful and pleasant. I would stay there again and recommend anyone to go there.

Helpful?
Thank Katelyn K
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Dear Katelyn K, Thank you so much for your terrific feedback and I am glad you enjoyed your stay at The Westin Washington Dulles Airport. We are one of the few area hotels that offer complimentary shuttle service to the airport. I am pleased we were able to make your experience a comfortable one. Thank you for recognizing my staffs’... More 

San Diego, California
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 November 2014

If you are passing through Dulles and need a hotel for the night, this hotel is a great option. There really isn't much else around (walking distance) and it is fairly outside of Washington, DC so if your goal is sightseeing, you may want to be closer to the city. My purpose was an overnight stay for travel. For this,... More 

Helpful?
Thank TravelerNaomi
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Good Day TravelerNaomi, Thank you for your recent overnight stay with us. Many of our guests are here for a quick stay and we are happy that we were able to meet and exceed your expectations during your quick visit. I am glad to know that you had a comfortable night with us and you were satisfied with our facilities... More 

Silver Spring, Maryland
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 November 2014

I cannot say enough good things about this beautifully managed and maintained Starwood Hotel. I first visited it during opening week five years ago and it has been the "Jewel In the Crown" of Starwood Hotels in the metro Washington, DC area. Actually, the hospitality of all the staff is extraordinary starting with Roland, Charlie, Jini in Reception; and, Michael,... More 

Helpful?
1 Thank SpecialVistas
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Good Day SpecialVistas, WOW! I am grateful for your return to the Westin Dulles hotel and thank you for being supportive and posting your positive remarks about your experience here. As great as it is to have a beautiful new facility here, it is really the staff that makes our hotel what it is, and they strive to go above... More 

Minneapolis
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 November 2014

We were in D.C. visiting friends and had an early departure from Dulles and found the Westin most conveniently located. The hotel was perfect. Quiet, extremely comfortable, large bathroom, nicely appointed rooms. Staff were most helpful. We got the AAA breakfast package and it was a great start to the day - very good breakfast buffet. New silver line metro... More 

Helpful?
Thank jmm2
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Dear jmm2, Thank you for your wonderful review and I am so pleased you enjoyed your recent trip to the Washington DC area and surroundings of Westin Dulles Hotel. I was absolutely delighted to hear how much you enjoyed your stay with us while meeting your friends and thank you for your complimentary comments about our helpful staff, spacious room... More 

Bristol, United Kingdom
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2014

The hotel is close to the airport - 10 mins by hotel shuttle. Fine for a night lay-over between flights. Bar and Bar Food was fine and reasonably priced - idea for a quick bite and a beer. Quiet and friendly.

Helpful?
Thank BagsyA
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to write about your experience at the Westin Dulles. We take great pride in delivering excellent service and comments like yours assures me that we are on the right track. We do hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport... More 

London, United Kingdom
Level Contributor
137 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 19 October 2014 via mobile

The hotel is very close to the airport, but is set in a quiet location. The hotel has a free car park and the staff are all very helpful, friendly and professional. The rooms are very spacious and well maintained.

Helpful?
Thank Paul F
HotelMngerGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review. I was absolutely delighted to hear how much you enjoyed your stay with us and thank you for your complimentary comments. We do hope to welcome you back very soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General Manager Westin Washington Dulles Airport Hotel More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 

Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Ter, Herndon, VA 20171-6177
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €78 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon
Hotel Style:
#2 Green Hotel in Herndon
#6 Romantic Hotel in Herndon
#11 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Washington Dulles Airport staff and other travellers.
5 questions
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Questions? Get answers from The Westin Washington Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it does'n matter, the windows are sealed anyway”
 of 5 bubbles TrixiAction, 17 Nov 2016 | Read review
“Rooms are generally quiet and avoid airplane noise.”
 of 5 bubbles Sirpicky, 3 Nov 2016 | Read review
“rental car is necesary”
 of 5 bubbles dcwang, 25 Oct 2016 | Read review
“Don't take room 630”
 of 5 bubbles fosmitchell, 15 Oct 2016 | Read review
“3rd Floor even number rooms have reception problems. Odd numbered rooms have view of the front of the building which is pretty”
 of 5 bubbles 496jamyv, 11 Oct 2016 | Read review
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