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The Westin Washington Dulles Airport

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663 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Washington Dulles Airport
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Showing 639: English reviews
Reviewed 24 January 2015 via mobile

I was stranded in DC due to weather so I stayed overnight at the Dulles Westin. My only expectation was that it be close enough to IAD to make my early morning flight the next day. This property is actually better than most of the dozen or so Westin Hotels where I have. stayed. The hotel is relatively new and...

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Helpful?
Thank CASE-JC
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

We appreciate you taking the time to write a review about your recent experience at our hotel. I was sorry to hear your flight was cancelled due to bad weather. However, it was a pleasure to read that we were able to make it a pleasant experience once you arrived at the Westin Dulles. I am glad you received warm...

Norfolk,Va. USA
Reviewed 19 January 2015

My wife and I had been on a 30 hour trip and stayed at the Westin @ Dulles ( Herndon ) . We did not arrive into Dulles until 10 pm and the staff picked us up and we were greeted by the front desk,they were so nice and checked us in quickly and offered us a late check out...

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Helpful?
Thank Chuck H
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

I want to take the time to thank you for your wonderful feedback about our hotel. I am so pleased that you enjoyed your stay with us. Our goal is to provide our guests a home-like and relaxing environment and I am happy that our staff was able to welcome you both warmly after your tiring journey and offer you...

SF Bay Area
Reviewed 14 January 2015

Spent one night at the Dulles Westin. Had an early flight back to the West Coast, so decided to stay here rather than in DC after my conference. I wish I'd checked in earlier in the day so I'd have had the time to avail of the spa. The room was very comfortable and well appointed. Great bed, lovely bathroom....

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Helpful?
Thank PromRastogi
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

We thank you for choosing to stay at our hotel to make your travel time to the airport less stressful and for your very gracious review. I’m glad you liked your comfortable room, the bed, as well as, the bathroom and that you enjoyed dining at our restaurant—Padella. We take great pride in delivering excellent service and comments like yours...

Hamilton, OH
Reviewed 27 December 2014

I was with 8th graders on their trip to Dc. We were treated well. The breakfast buffet was delicious. Rooms were spacious and clean. The only negative was we were not alloed access to the steps to walk up. The elevators were slow especially 150 people. Would stay there again with family.

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Helpful?
Thank IIB
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your review! We were happy that you chose to stay with us on your recent school trip to DC and that we were able to make you comfortable while you were here. We appreciate your kind comments about our spacious, clean accommodations and the breakfast buffet, but are sorry that you were inconvenienced due to the slow...

Baltimore MD
Reviewed 12 December 2014

Westin markets itself as a luxury brand, and once upon time promoted the "heavenly bed" and "heavenly shower." This Westin feels more like a mid-tier brand. The service is fine. I was greeted at the counter with an appropriately solicitous front desk clerk, who immediately offered a late checkout. But then at the same time the Westin is now offering...

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Helpful?
1Thank Balto-Rob
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for taking the time to provide me with your comments regarding your recent stay. I am glad to hear you had great service. In reference to the Westin ‘Make a Green Choice’ Program, this is a program where our guests have the option of not having their room serviced in order to save on water. This is an...

Puyallup, Washington
Reviewed 11 December 2014 via mobile

I stay at this hotel quite often. It is certainly one of my favorites when flying in and out of DC's Dulles airport. The hotel's staff is always courteous, professional and never fail to recognize my loyalty as a Starwood Platinum member. The hotel itself is clean, has a fantastic bar to have a nightcap at and offers clean, quiet...

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Helpful?
1Thank David L
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

It was such a pleasure to read your review about our hotel and we value your loyalty. We’re really happy to know that we are one of your favorites and that our accommodations and the overall property, as well as, the many amenities available never fail to impress you. Thank you for recognizing the hospitality of my staff. It's comments...

Reviewed 10 December 2014 via mobile

The hotel bus picked us up from the airport and took us to the hotel. A quick check in and then to the bedroom. Bedrooms were spacious, modern and clean. There was a gym and a small swimming pool and the hotel offered a good range of food, served until late at good prices. Breakfast was amazing, buffet style with...

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Helpful?
Thank Adam R
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thanks so much for the wonderful review. It's nice to hear our efforts to make your stay convenient and enjoyable are paying off. We’re happy you were able to take advantage of our complementary Airport shuttle service and that you were checked-in in no time to be able to relax in your spacious, clean and comfortable room. We’re also glad...

Michigan
Reviewed 10 December 2014

We stayed one night on Thanksgiving Day, en route to the Caribbean with an early flight the following day. There were virtually no business travelers, and most of the other guests were on trips to or from family events. The hotel dining room and sports bar were literally empty when we went there for a light evening meal about 5:30...

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Helpful?
Thank PierCove
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

I want to take the time to thank you for your wonderful feedback. We are delighted you enjoyed your stay with us and the attentive service from our associates, especially Elsa, our Shuttle driver and others from the Front Desk. Be assured that your kind words about them will be shared at the next staff meeting. It’s also great to...

Los Angeles
Reviewed 5 December 2014

Good sized, comfortable rooms. Larger bathroom. Large fitness center and pool. 10 minutes from IAD via hotel shuttle. Restaurant food was fine but the service was friendly and efficient. Only negative is that it's in the middle of a corporate park and there is nothing else going on within walking distance.

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Helpful?
Thank Mblaca
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you so much for taking the time to share your thoughts on your recent stay with us. It was great to read that you loved your spacious room and the bathroom, and were happy with the amenities provided for your comfort. We’re glad you found our proximity to the airport, and the quick airport shuttle service to and from...

Miami, Florida
Reviewed 3 December 2014 via mobile

The Westin Dulles features the standard, very nice Westin hotel rooms that are always clean and well appointed. The service is great, the bar/restaurant is high-quality, and the hotel is within a 5-10 minute drive of all the major company offices in Dulles/Herndon.

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Helpful?
1Thank NateLaGran
TheHotelGM, General Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for your kind words regarding your recent stay at the Westin Dulles Hotel. We are more than happy to hear we met your expectations and were able to impress you with our clean and well maintained accommodations, our guest service and the in-house eating and drinking options. I agree we make for a great business stopover, given our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 

Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Ter, Herndon, VA 20171-6177
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €85 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon
Hotel Style:
#2 Green Hotel in Herndon
#6 Romantic Hotel in Herndon
#11 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Washington Dulles Airport staff and other travellers.
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Questions? Get answers from The Westin Washington Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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