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Arrived late on Sunday night and check in was smooth and quick. Was told the restaurant is serving until 11. However, they were not serving at all. Rooms were good, spacious with everything you would expect from a Westin. Pool is only open 5pm-9pm as...More
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 19 March 2018
Thank you for choosing our hotel and writing a review. Please accept our apology for your unpleasant stay. Our goal is to provide each guest with a comfortable and relaxing stay, so we regret that we missed the mark. Your comments have been...More
The hotel is close to Dulles airport but is located in a residential area. There is a pond closeby with trails around. Shops and restaurants are within a couple miles. Hotel room is standard with good size. There is an indoor pool for family. Hotel...More
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 14 March 2018
It was a pleasure having you as our guest at the Westin Washington Dulles Airport. We are glad to know our location worked well for your needs and that the service provided by our courteous associates added to your exceptional visit. We look...More
I stay here since a few years and the service/comfort level has been very consistent over the years .... perfectly convenient for the typical business traveler - close to the airport and just a 20min ride from Tysons Corner ....More
Thank Ingo S
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 21 February 2018
Thank you for choosing the Westin Washington Dulles Airport for your accommodation and for sharing your review. We are delighted to read our warm hospitality keeps bringing you back to us, and you once again had an amazing stay with us and that...More
Westin Washington Dulles Airport is a proper quality hotel with both friendly staff and excellent rooms. I've had no issues and could definitely classify my stay as great from the moment I've arrived until the check out.
As I've made a booking via a third...More
Thank S P
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 9 February 2018
Dear S P,
Thank you for sharing your feedback. It’s a pleasure knowing you had an enjoyable time being with us and loved your room. We will make sure our hotel staff communicates clearly about our charges. We hope you will choose the Westin Washington...More
I stay in Westins frequently and this appears to be a good one; well designed and branded. If I had one problem there I would assume bad luck, but I had several. First they put me in a room that smelled overpoweringly of smoke. A...More
Response from TeamMarriott, Manager at The Westin Washington Dulles AirportResponded 2 February 2018
Dear hcmjkm, Thank you for taking time to post your review. We're sorry for the inconvenience you experienced due to your room smelling like smoke. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this...More
Response from SpecialVistas | Reviewed this property |
A quick, free hotel shuttle to the Dulles Airport gives you an opportunity to select from several very reliable "Bus Shuttle" services to most downtown DC locations. You can also get the Metro subway line at Falls Church... More
A quick, free hotel shuttle to the Dulles Airport gives you an opportunity to select from several very reliable "Bus Shuttle" services to most downtown DC locations. You can also get the Metro subway line at Falls Church Station but would have to take a taxi to get there (I think). There may now be a closer Metro station near Reston but I'm not sure of that. The Hotel Concierge could offer you up to the minute advise.