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Embassy Suites by Hilton Dulles Airport

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Embassy Suites by Hilton Dulles Airport
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1,034 Reviews from our TripAdvisor Community

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Showing 1,016: English reviews
Reviewed 3 days ago NEWvia mobile

I usually like staying here but this time was horrible. I had to wait an hour past checkin time to get my room, they were still cleaning rooms. Then my room had roaches.... disgusting. I told the front desk and all they did was spray the room the next day... didn't offer to change my room... seriously not ok. Then...

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Helpful?
Thank 319theam
Chicagoland Area
Reviewed 3 days ago NEW

Even though there was construction going on in front of the building, the rooms, the breakfast, the evening reception were exceptional! Our only complaint and we were not alone was that the pool doesn't open until 3pm. WE were having our grandson stay with us and at 3 1/2 yrs. we did not want to wait until late afternoon to...

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Thank indylu
Sumter, South Carolina, United States
Reviewed 1 week ago NEW

We came to town to see the Air & Space museum. Check in was great. The gentleman at the desk welcomed us and made sure all of our questions were answered, even escorted us to the elevators. The room was clean and comfortable. The morning breakfast and managers reception were as good as anyone's else's. We will stay there again.

Review collected in partnership with Embassy Suites Hotels
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Thank Linn9708
Philadelphia, Pennsylvania
Reviewed 1 week ago

We enjoy tht it cleanness was good thy could hv a dinner for guest dance at night with music bar could hv been better to it was not much to choose frm. Snacks was find Chief was all tht. Keep it up. And few extra things to hotel so

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank davidwH5678NO
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear davidwH5678NO, We thank you for your most recent feedback. I am happy to hear that you truly enjoyed New Years Eve with us! You can always count on a great stay at Embassy Suites Dulles. We hope to see you the following year! At your service, Luis Kuglitsch General Manager

Buffalo, New York
Reviewed 1 week ago

Consistent with what I expect from Embassy Suites - which is a pleasant, trouble-free stay. Room was clean, and although right next to the elevator, quiet. Evening reception is always appreciated, and the breakfast was great. Only complaint is that the room was too hot and there was no way to effectively cool it. Stayed in early November when it...

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Helpful?
Thank astroguy22
Reviewed 2 weeks ago

The quality of stay at this location is much less. The rooms are nice however there's a number of maintenance items in progress that will impact your stay and comfort. Somewhat disappointed with this particular property.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank williamsX1524UO
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear williamsX1524UO: We thank you for your constructive feedback. I am sorry that your stay with us was below expectations. I have shared your feedback with our Chief Engineer and do apologize for the maintenance issues which you brought up. This is not common at our hotel and we take it very seriously. We do hope that you provide us...

Herndon, Virginia
Reviewed 2 weeks ago

Amazing stay!!! Staff very polite & helpful. Everything very clean. Our room was a REALLY good size!! Parking lot nicely lit, with many parking spots. Only complaints - pool wasn't "open", it had limited hours & we weren't aware of this. This was a VERY large let because the pool was one of the reasons we selected this hotel. We...

Review collected in partnership with Embassy Suites Hotels
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Thank msrhoad
Washington, Virginia
Reviewed 2 weeks ago

With the complementary breakfast and reception, indoor pool and hot tub, we just come for a quick fun family get- away. We also got a shuttle to the Air and Space Museum which saved us the $15 parking fee. Staff was very accomadating.

Review collected in partnership with Embassy Suites Hotels
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Thank susankZ2038KI
Foley, Alabama
Reviewed 2 weeks ago

This Embassy Suites does not compare well with others we've stayed at. The drink/reception selection is extremely limited and the breakfast is on the sparse side too, for an Embassy. In fact, what stands out from our expensive stay is that every corner this hotel could cut, was cut. The decor was newer and that's it. The tv, the food...

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Helpful?
Thank k m
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear k m: I would personally like to apologize to you for the unsatisfactory stay with us. It is our Number #1 goal to provide guests with the upmost best service at all times. I do apologize that you did not feel that our service was up to par. I will ensure to share your feedback with my entire team....

Reviewed 2 weeks ago

I booked this place part of my corporate relocation to Herndon/Reston , VA area. I prepaid for a room through a 3rd party service like priceline or expedia or travelocity. Not only did they not make the reservation , I had to pay an additional $266 on top of $175 which I already paid because of miscommunication between the hotel...

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Helpful?
Thank Asad M
lkuglitsch, General Manager at Embassy Suites by Hilton Dulles Airport, responded to this review

Dear Asad M, I would personally like to apologize to you for the unsatisfactory stay due to the billing issues which you incurred. I have shared your feedback with our Accounting department and front office department. Please let me know if we could be of any assistance in resolving this issue. We can be reached at 703-464-0200. At your service,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Embassy Suites by Hilton Dulles Airport

Address: 13341 Woodland Park Rd, Herndon, VA 20171-3059
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €88 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dulles Airport 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, HotelsforEveryone, Hotels.com, Priceline and Travelocity so you can book your Embassy Suites by Hilton Dulles Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Herndon
Herndon Embassy Suites
Hotel Style:
#2 Family Hotel in Herndon
#3 Business Hotel in Herndon
#3 Romantic Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dulles Airport staff and other travellers.
7 questions
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Questions? Get answers from Embassy Suites by Hilton Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the east side get better internet”
 of 5 bubbles M5317CUkm, 31 Dec 2016 | Read review
“Maybe request rooms where the suite doesn't overlook the lobby if you're very sensitive to noise and need to work.”
 of 5 bubbles rr4444, 5 Dec 2016 | Read review
“Didnt really have a quiet floor, not really the one to ask this question.”
 of 5 bubbles 711jakec, 6 Nov 2016 | Read review
“Higher floors away from lobby/happy hour noise”
 of 5 bubbles FoxTravelers, 27 Oct 2016 | Read review
“Higher rooms have less ambient noise.”
 of 5 bubbles cmac555, 25 Oct 2016 | Read review
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