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Holiday Inn Express Reston Herndon-Dulles Airport

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#15 of 20 Hotels in Herndon
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Holiday Inn Express Reston Herndon-Dulles Airport
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298 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Reston Herndon-Dulles Airport
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Showing 286: English reviews
Raleigh, North Carolina
Reviewed 1 April 2016

-Postives: affordable rates, great location nearby the airport, all day long fresh coffee & hot water at the breakfast room, and refrigerator in the room -Improvements: very loud room A/C and fan in the bathroom, keurig is good but coffee tastes funny-it must to be a maintenance issue.

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Helpful?
Thank Anna B
HIExpressHerndon, Front Office Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Anna, Thank you for sharing your feedback on your recent stay with us. I am glad to hear that you enjoyed the room amenities and found the location to be convenient for your needs. I appreciate you bringing forward your concerns regarding the noise in the room and the coffee machine and I apologize for any inconvenience these may...

Kokomo, Indiana
Reviewed 29 March 2016 via mobile

Three ladies shared a double room with a rollaway and we did fine. The room was clean. The space was tight with the rollaway but we were fine for just an overnight stay. The shuttle driver was very nice and courteous. The breakfast was very good. Was glad for a good banana! Was able to get back to airport in...

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Helpful?
Thank Joyce H
Baltimore, Maryland
Reviewed 20 March 2016

I attended a Cisco optical conference at the Holiday Inn. They have a very nice conference setup and we took up practically took up the whole place. The hotel was nice and it was under renovations to the rooms but it didnt get in the way while I was there.

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Helpful?
Thank pmshea1
Colmenarejo, Spain
Reviewed 10 March 2016 via mobile

The hotel has nothing special about it. Advantages.....near the airport with pick up service. Reataurants and shops across the road Comfortable bed and good wifi Price is very good compared to the rest of washington Disadvantages. ....breakfast not good.....cofre and milk cold....bottle of orange juice spilling juice onto people....

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Helpful?
Thank Samuel B
HolidayInnDulles, Front Office Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Guest, Thank you for sharing feedback on your recent stay with us. I am sorry to hear that we failed to exceed expectations. We do appreciate your comments about breakfast and will be following up to ensure this is correct. We hope you will give us another chance on your next trip to the area. Best regards, Veronica Marcus,...

Washington DC area
Reviewed 8 March 2016

I arrived late and left early, however , my room was clean and quiet (418) even though I was near elevator. (It was a Monday night..) Lydia at the desk was pleasant and helpful! (Thanks) Hot breakfast available with plenty of choices for adults and kids. Linens and carpets appeared to have been fairly recent. You could bounce a quarter...

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1Thank The-lady-is-a-pilot
Virginia
Reviewed 2 March 2016

This is an old, worn out, and dilapidated HIE. I've stayed in 30 or so IHG properties worldwide, and this one was clearly the worst. Pretty unbelievable. Cleanliness is subpar. Housekeeping is poor. Maintenance is terrible. Breakfast was pretty much a joke. It just has the feel of a Motel 6. At least the airport shuttle was convenient.

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Helpful?
Thank manilapacman
HolidayInnDulles, Front Office Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Guest, Although disheartening to hear, I do appreciate you sharing your feedback on your stay. We take guest feedback very seriously and will use your comments to improve our product and service. I sincerely apologize that we failed to meet expectations and for any inconvenience you experienced as a result. We do hope you will give us another chance...

Adelaide, Australia
Reviewed 20 February 2016

I stayed here recently just for one night on my arrival in Washington DC ahead of a conference. Once I arrived at Dulles Airport I called and within 10 minutes the hotel had sent their shuttle down to pick me up at no extra charge. Check in was very fast and friendly, the room was on the first floor and...

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Helpful?
Thank HaydnAustralia
Washington DC, District of Columbia
Reviewed 3 January 2016

DO NOT stay here if you want a good nights sleep! The doors can be slammed very easily and all night (and day) long it sounds like a war zone! Guests slam doors constantly as well as the housekeeping staff who begin slamming doors in the morning! Constantly! And it goes all day long and through the night. We were...

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Helpful?
1Thank Traveler252525
HIExpressHerndon, Front Office Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent stay with us. I am incredibly sorry that we were not able to provide a restful stay, and apologize for any inconvenience this caused. I want to assure you that we will be following up with our housekeeping team as a training opportunity and with our engineering team to...

Milwaukee, Wisconsin
Reviewed 1 January 2016 via mobile

Location was very convenient for flying in and out of Dulles airport. Breakfast was okay, cinnamon rolls were the highlight . Room was average. Was close to running trail which was great for this time of year

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Helpful?
1Thank adventurer478
HIExpressHerndon, Front Office Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear Guest, Thank you for providing your feedback on your recent stay with us. I am glad that you found our hotel convenient for your travel needs. We hope to see you on your next trip to the area. Best regards, Veronica Marcus, AGM

Newport, Tennessee
Reviewed 18 December 2015

So my first time at this hotel but I have had many friends that have used it for long and short term stays over the last few years and I have to agree with them great location if you are in Herndon on business, the place is very clean. The breakfast was passable (biscuits were hokey pucks) and the staff...

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Helpful?
1Thank surfgermany
HolidayInnDulles, Front Office Manager at Holiday Inn Express Reston Herndon-Dulles Airport, responded to this review

Dear surfgermany, Thank you for taking time to give your feedback about your stay. I apologize for the concerns you experienced with the breakfast quality and noise. Our goal is always to make sure our guests have a positive and memorable stay and want to return because of how well we served them. We look forward to the opportunity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
GreenLeadersPlatinum level
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Reston Herndon Dulles Airport. Conveniently located 4 miles from the Wiehle Reston East Metro Station and 7 miles from the Dulles International Airport, our Herndon, VA hotel offers free shuttle service to both locations upon request. Enjoy a complimentary hot breakfast everyday of your stay. Other amenities that highlight this hotel are complimentary wireless internet, 24 hour business center and 24 hour fitness center. ... more   less 

Additional Information about Holiday Inn Express Reston Herndon-Dulles Airport

Address: 485 Elden St, Herndon, VA 20170-4512
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €55 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Reston Herndon-Dulles Airport 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Reston Herndon-Dulles Airport Hotel Herndon
Holiday Inn Herndon
Herndon Holiday Inn Express
Hotel Style:
#1 Green Hotel in Herndon
#2 Best Value Hotel in Herndon
#9 Family Hotel in Herndon
#11 Romantic Hotel in Herndon
#16 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Reston Herndon-Dulles Airport staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Reston Herndon-Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only 1 elevator, so 1st floor preferable.”
 of 5 bubbles jimmyg222016, 16 Aug 2016 | Read review
“Has 4 floors and an elevator”
 of 5 bubbles KathleenJ691, 6 May 2016 | Read review
“I do not have any suggestion for this location”
 of 5 bubbles pmshea1, 20 Mar 2016 | Read review
“Hotel is now totally smoke-free.”
 of 5 bubbles The-lady-is-a-pilot, 8 Mar 2016 | Read review
“Away from here”
 of 5 bubbles manilapacman, 2 Mar 2016 | Read review
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