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Residence Inn Herndon Reston

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#12 of 20 Hotels in Herndon
Certificate of Excellence
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Residence Inn Herndon Reston
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148 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Washington DC, District of Columbia
Reviewed 23 August 2016 via mobile

Due to a house flood our insurance company placed us at the Residence Inn while repairs were being done. We only expected to stay a week or two but much to our chagrin we were in Residence for 7 weeks. Despite the frustration and stress of our situation, we did enjoy our stay. It was a convenient and hospitable place...

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Helpful?
Thank Jessica N
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Jessica N., Thank you so much for taking the time to review our hotel. We are glad that you found the location and amenities convenient. I am glad to hear that you were able to enjoy our complimentary breakfast and enjoyed the selections available. I apologize for the bed and couch being uncomfortable. I wish we had known so...

Florida
Reviewed 19 August 2016

We love to stay at Residence Inns and like the Loft room. This includes a queen bed in a loft and King Bed on the ground. This arrangement works well with the kids when they want to go to sleep earlier. We were very disappointed to find when going to our room that there was a conference table on the...

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Helpful?
Thank HarryPFlorida
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear HarryPFlorida, We thank you for taking the time to share this experience. I have to wonder if this review is actually for the correct hotel. The room you describe is not one that we have. We do have loft 2 bedrooms but both of the floors in this room has a queen bed. In addition, none of our loft...

Sterling
Reviewed 2 August 2016

As a frequent business traveler, I have stayed in wonderful hotels all around the world. I can say, hands down, that the staff at this hotel is the best that I have ever met from the management, to front desk staff, housekeeping, and the engineering/maintenance team. They were so friendly and accommodating to us during out stay, going out of...

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Helpful?
Thank davidT1305KX
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear davidT1305KX, Thank you for staying with us at the Residence Inn Herndon and for reviewing our hotel. The team here strives to deliver a memorable moment for each guest. We are truly glad to her that we got it right with your stay. It will be my pleasure to share your kind words with the team. We look forward...

Houston, Texas
Reviewed 27 July 2016

My fiance is staying there for an extended business trip so I flew in to visit for a few days. The staff is very courteous and knowledgable. They all seem to work well together. The breakfast is good and well stocked. A few nights a week they have light food, beer and wine. Its a great social time if you...

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Helpful?
Thank cyncov
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you for this 5 star review of our hotel. Our team does work well together and we love nothing more than to see our guests enjoying their stay. We are glad that you were able to take advantage of our shuttle service and join us for the RI Mix. We hope you see you again in the future!

New York City, New York
Reviewed 13 July 2016 via mobile

The staff here is so awesome! Everyone is so nice and friendly. A housekeeper, Reina, was so nice and after a few days, I feel like I've made a friend. Such a wonderful and kind hearted person. Gissell, in the front office, was also so patient when we had to switch to another room and made sure we were taken...

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Helpful?
Thank StoefflerAhlfeld
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you for staying with us and reviewing our hotel. We love hearing that you enjoyed your stay. Reina and Gissell are indeed great service team members and I cannot wait for both of them to see how their service has impacted your stay. We do hope you choose our hotel again for a future stay.

Washington DC, District of Columbia
Reviewed 30 June 2016

NOTE: Five star rating is with consideration of the Residence Inn Marriott brand and not all hotels more broadly. Since taking over last December 2015, this GM has definitely put her stamp on this property, and it is trending in the right direction, in partnership with new ownership. Many large capital projects have been undertaken or are being completed. Already...

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Helpful?
Thank InsertCoffee
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Thank you very much for your 5 star review of our hotel. The team here enjoys providing the service that makes you feel at home. We are glad that you see the improvements to our hotel and that there was minimal disturbance. Thank you for also pointing out that the staff does work hard to please our guests. It will...

Easton, Maryland
Reviewed 23 June 2016

The Residence Inn Reston, VA rocks. Today I had a weather-induced migraine, and I called down to see if they had ginger ale to settle my stomach. They didn't have any but we're going to go buy some (obviously someone on desk duty gets migraines). I said no, don't do that, a cola would do, and they brought me to...

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Helpful?
Thank limamikealpha
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear limamikealpha, Thank you for taking the time to review our hotel on tripadvisor. We hate that you had a migraine while with us. We are happy to hear that our team was able to provide some comfort with a cola delivered to your room. We will be sure to let the front desk team know that it was appreciated....

Reviewed 8 June 2016 via mobile

This is the only place you'll ever want to stay when you visit Northern Virginia. Great staff, great rooms and food, and the best manager in the industry. The home of the best "personalized service" in an industry of chain hotels, you won't know this isn't a premium single flagship hotel. A variety of room types to meet your desires,...

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Helpful?
Thank Lisa M
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Lisa M, Thank you for choosing to stay with us at the Residence Inn Herndon and for your 5 Star review. It is our goal to provide a memorable experience for each guests and we are so glad that you enjoyed your stay with us. It will be my pleasure to share your kind words with the team.

Syracuse, New York
Reviewed 23 May 2016

I stayed at the Residence Inn with my family while they were in town moving me into my new apartment. This hotel is set up with separate building, but it is almost as if you are living in a small apartment yourself. My families room had a full kitchen featuring a dishwasher, full size refrigerator, and kitchen table. We were...

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Helpful?
Thank sanetzba
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Sanetzba, Thank you for choosing to stay with us and for this 5 star review. Welcome to the area! We are so glad that we were able to host you and your family while you were moving. It's great to read that you were able to enjoy the convenient location and the features of our guest suites.

Virginia
Reviewed 9 May 2016

We had a plumbing incident in our home that led to lengthy repairs, and needed to stay elsewhere while the repairs were completed. Our Insurance company put us here after initially putting us elsewhere that was not great. Our stay here was much more pleasant. The layout of the hotel is interesting. There are separate buildings with about 8 rooms...

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Helpful?
Thank Jenny A
Cindy H, General Manager at Residence Inn Herndon Reston, responded to this review

Dear Jenny A, We appreciate you taking the time to review our hotel. We are glad to hear that you were able to enjoy the complimentary breakfast and the RI Mix while you were with us. We enjoyed having you here as our guest. Keep us in mind if you have family visiting or if you need a "staycation". We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Herndon Reston

Address: 315 Elden St, Herndon, VA 20170-4817
Region: United States > Virginia > Fairfax County > Herndon
Price Range: €108 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Herndon Reston 3*
Number of rooms: 168
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Also Known As:
Residence Inn Herndon Reston Hotel Herndon
Herndon Residence Inn
Hotel Style:
#9 Business Hotel in Herndon
#10 Romantic Hotel in Herndon
#12 Family Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Herndon Reston staff and other travellers.
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Questions? Get answers from Residence Inn Herndon Reston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All three rooms we stayed in were relatively quiet. The barking of dogs can be heard - but it was never bothersome.”
 of 5 bubbles trackervienna, 5 Sep 2016 | Read review
“The buildings do not have elevators so if you have heavy bags or a lot of luggage request a ground floor.”
 of 5 bubbles cyncov, 27 Jul 2016 | Read review
“If quiet preference, request rooms further from pool & BB court, and on interior or courtyard side away from housekeeping refilling closets”
 of 5 bubbles InsertCoffee, 30 Jun 2016 | Read review
“Ask for a ground floor room. To my knowledge, some areas only had stairs, but it's only two stories tall.”
 of 5 bubbles limamikealpha, 23 Jun 2016 | Read review
“Many first floor rooms have lovely views of the gardens.”
 of 5 bubbles 301MarilynR, 5 May 2016 | Read review
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