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About
#11 of 28 hotels in Harrisonburg
Location
Cleanliness
Service
Value
Nestled in the Shenandoah Valley, our Sleep Inn & Suites® in Harrisonburg is a stylish sanctuary away from home. Our modern hotel is designed for a great night’s rest and energizing day ahead, from our cozy beds to a free hot breakfast each morning. Four-legged friends are welcome at our pet-friendly facility, and it’s not hard to get work done here with free WiFi and a business center. Break a sweat in our fitness center, then prep the week’s wardrobe with our laundry services. Enjoy modern accommodations in our cozy guest rooms, which all include a refrigerator, microwave, coffee maker, hair dryer, iron and ironing board. Once you’re finally ready to leave your comfortable room, the area around abounds in things to do and see. Stay in and explore the town of Harrisonburg, or make the short drive to attractions like the Virginia Museum of the Civil War and the Shenandoah Caverns. We’re also close to both the Sentara RMH Medical Center and to the Shenandoah Regional Valley Airport. Whatever you’re in town for, Sleep Inn & Suites promises to be a restful home base during your time with us, complete with a modern feel and trendy design touches. We also happen to be a Designed to Dream® property, meaning every room is optimized for a truly excellent night’s sleep.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Breakfast available
Complimentary tea
Vending machine
Highchairs available
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Cable / satellite TV
Walk-in shower
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
67Somewhat walkable
Grade: 67 out of 100
73Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
1891 Evelyn Byrd Ave I-81 & Us 33, Harrisonburg, VA 22801-3487
Getting there
Car HireSee all Harrisonburg car hire
398Reviews7Q+A70Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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We read some very negative reviews of this facility from November 2022. Upon arrival expressed our concern and asked to see our room before checking in. Very accommodating staff showed us our room. No issues at all. No smells found (claimed in other reviews). Room was clean and without problems of any kind. Courteous and helpful staff. Would recommend to others.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
My room was spacious, clean and comfortable. The only issue was the plug-ins in lamp bases were so loose, you couldn't get power to CPAP or phone charger. Someone in another room had the same problem. I just used the wall receptacles. Bed was very comfortable. Breakfast was plentiful. Lots of restaurants around for dinner.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Some reviewers are perennial grumps!! It’s a LONG time since we stayed at a Sleep Inn — we took a chance for a quick overnight. It clean & efficient and we had a dog (extra charge for dog policy — though we weren’t charged.) Booked though Hotwire
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Upon notifying the hotel that I was double charged for a stay in mid-July 2022, as I learned when reviewing my bank statement, I was told that MANY people had been double charged during the timeframe of my stay. The loose explanation I was given - "they believe their system was hacked." I have spoken with numerous people at the hotel and a third-party "partner" ReservationDesk.com. Weeks have passed and I am still waiting for reconciliation. Other statements were made by hotel personnel that suggest this incident is bigger than what I describe here, as I was told "we cannot share that information" in response to a query on how they are compensated by ReservationDesk.com. DO NOT TRUST reservationdesk.com OR Sleep Inn with your debit card. The small savings they use as bait to trust their service is easily lost by the amount of time it takes to rectify a problem they acknowledge having. I will update this review as the situation progresses.…
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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About what you'd expect for a lower end hotel, but beware - it's nowhere near the expectations of the high quality reviews shown here, which is why we booked this particular one. The service was by far the worst I've ever experienced at a hotel. I've stayed at hotels half the price of this one in Harrisonburg and gotten significantly better service. We arrived late at night after most guest have already checked in. No one was at the front counter when we walked in - a little odd since nothing would be taking place that late, but okay, maybe they're in the back for a minute or doing a nightly check. We waited a bit, no one showed up. Keep in mind there's no bell or notification service. I try calling the hotel, which rang and rang to the front lobby phone with no answer. We knocked on the staff door, still no answer. We walked around the halls and still didn't see anyone. 2 more phone calls, still no answer. We ended up waiting 20+ minutes just to see a staff member, the only way to get their attention was to bang on the door with my fists to which they came stumbling out. I don't know if they were sleeping or what, but it was ridiculous that calling and knocking multiple times no one answered when nothing was going on. If a guest needed to call the front desk, good luck, they're not answering you. When we finally got checked in, we went to the room. A major topic of reviews was good "cleanliness" - it was anything but. Hair covered the shower, toilet, towels, and sink, and a mystery substance was on the bottom of the shower. The room had a weird odor to it, and the fan of the A/C was loud and rattled. Look, I know this is a one-off experience, and you pay for what you get, but $150 should go further for a hotel than the complete lackluster service and profound uncleanliness experienced here. I see this isn't the first bad review in regards to service at the front desk. Management, take notice. Patrons, avoid at all costs.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Carissa Layman , General Manager at Sleep Inn & Suites Harrisonburg
Responded 22 Jun 2022
Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angela Moore General Manager Sleep Inn & Suites 5404337100
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a lot of bad things, but not as clean (rooms) as others in the same price range within walking distance! Was concerned about the breakfast as the first day they only had biscuits and gravy...I do like that, but not as the sole 'hot' food available. They did have a griddle to make your own waffles and toast, but had higher expectations.
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Date of stay: June 2022Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carissa Layman , General Manager at Sleep Inn & Suites Harrisonburg
Responded 22 Jun 2022
Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angela Moore General Manager Sleep Inn & Suites 5404337100
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All aspects of my wife & I's stay were great until the hot breakfast. When I got my food, they were out of sausage. My wife told me that the girl in the kitchen was cooking more. I looked in the kitchen & she was putting more sausage in the microwave to heat them up. I watched a while & when the sausages were done the girl left the kitchen & went to the front desk to talk to the guy there. My wife went the desk & told the girl there was no sausage in the dining room. She told my wife the sausages were cooking & they would be out shortly. I went into the kitchen as there was no one there & noticed that nothing was cooking. The girl had started the microwave & just left. I went to the front desk & at this time the manager came out. I told the manager that the girl in the kitchen had lied to my wife, that cooked sausages were done & they could be served now. The girl went back to he kitchen, served the sausages that had been sitting cooked in the microwave then left the building. My wife & I finished our breakfast & left. I didn't see anybody else come to the kitchen or dining room so I don't know if the guests that ate after us had any food to eat.…
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carissa Layman , General Manager at Sleep Inn & Suites Harrisonburg
Responded 22 Jun 2022
Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Angela Moore General Manager Sleep Inn & Suites 5404377100
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is solid (nice), and it's a great price given the location. Most of the hotels in the area are pricier. The location is close to many shops, restaurants, and JMU. It's easy to get to the interstate. The room was nice and clean, nothing fancy. There was ZERO external noise. It's a pet-friendly hotel (both good and bad if you're allergic). The hotel breakfast is like the hotel itself - nothing fancy but gets the job done. The waffle batter is above average, the coffee was below average. The staff was super helpful and efficient.
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Carissa Layman , General Manager at Sleep Inn & Suites Harrisonburg
Responded 22 Jun 2022
Valued Guest, Thank you for taking the time to complete the online survey. We appreciate your feedback and will take it into consideration to make things better for future stays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is very pretty and very clean, has everything that you need. Microwave refrigerator coffee maker nice big TV with cable. But when I checked in The clerk asked me what floor I would like I said I'd take a top floor looks like the view is really nice he said okay. And then he assigned me a room in the back of the hotel looking at bushes lol. It sits up on a mountainside and the front view is pretty cool too bad I can't see anything. O well. Room is very comfortable after a very long drive.
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
When checked in was put in a dirty room. Went back down and given keys for a different room but the keys didnt work and had to be at front desk twice with heavy bags before in a room. However manager helped me and put me in a larger room for no up charge. The room was large with nice view. The bottom of toilet needed cleaning and the towels were not very good. Asked for more towels at front desk and when got to room, they had given me 1/2 a towel that was a rag. Plenty of parking and the hotel is near shops and restaurants. All the staff was very nice. Sadly, there was a domestic issue in the room next to me the last night I was there. The employee called the police and they quickly arrived. I am praying that the female involved is doing better and safe. The hotel comped the last night of my stay and I know they did everything they could based on the circumstances and no fault of their own.…
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: High floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$85 - US$104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sleep inn & suites harrisonburg hotel harrisonburg, sleep inn and suites harrisonburg, sleep inn hotel harrisonburg, harrisonburg sleep inn
LOCATION
United StatesVirginiaHarrisonburg
NUMBER OF ROOMS
81
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Frequently Asked Questions about Sleep Inn & Suites Harrisonburg
Which popular attractions are close to Sleep Inn & Suites Harrisonburg?
Nearby attractions include Elevation Sports (0.5 km), Edith J. Carrier Arboretum (1.2 km), and Regal Harrisonburg Stadium 14 (0.3 km).
What are some of the property amenities at Sleep Inn & Suites Harrisonburg?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Sleep Inn & Suites Harrisonburg?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sleep Inn & Suites Harrisonburg?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Sleep Inn & Suites Harrisonburg?
Yes, free parking is available to guests.
What are some restaurants close to Sleep Inn & Suites Harrisonburg?
Conveniently located restaurants include Wood Grill Buffet, Xenia A Kebab Grille, and Taste of India.
Are there opportunities to exercise at Sleep Inn & Suites Harrisonburg?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Sleep Inn & Suites Harrisonburg?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Sleep Inn & Suites Harrisonburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Sleep Inn & Suites Harrisonburg?
Many travellers enjoy visiting Silver Lake Mill (7.9 km).
Does Sleep Inn & Suites Harrisonburg have any great views?
Yes, guests often enjoy the city view available here.