Comfort Inn & Suites
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Comfort Inn & Suites

Traveller (23)
Spacious suite with added amenities
Room & Suite (15)
Enjoy breakfast in this seating area
Dining (2)
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About

4.5
#3 of 26 hotels in Harrisonburg
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Business
Charming
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Board games / puzzles
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Convenience store
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Hotel links
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Location

262 Neff Ave, Harrisonburg, VA 22801-3427
148Reviews1Q+A19Room tips

Reviews
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Traveller rating
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Detailed Reviews
steven m wrote a review Jul 2022
Hotel's Favourite
5.0 of 5 bubbles
Very comfortable and clean. We travel 30 days a year and we very much enjoyed this stop. Breakfast included was of typical variety. Very quiet during our stay. No traffic nearby. Newspaper in the lobby
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 7 Jul 2022
Thanks for the raving 5-star review. I am glad that you enjoyed everything about your stay at our brand-new hotel! I'm thankful you were able to read the local paper while enjoying the free full service hot breakfast that we offer with a lot of options. We look forward to having you stay with us again the next time you are in the area.
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Abby S wrote a review Nov 2021
5.0 of 5 bubbles
Before I stay at any hotel I always look at reviews. This hotel had wonderful reviews so I decided to stay and let me tell you I am so damn glad that I did.

Upon pulling into the parking lot you can see the maintenance guy taking out the trash and replacing the trash cans with new bags outside. I was hoping he would take care of the hallways trash cans but I’m sure he just forgot 😔

When I first walked in, the lobby is all decorated for Christmas (See pictures below). Smells so good, the front desk agent Saro was helping another guest so I took a look around the lobby. When she was finished she checked me in and was just as nice as can be. I informed her that I was traveling with my dog and advised me of the $30 pet fee (which is reasonable compared to some hotels I’ve stayed at) and on top of that I got a nice treat for my dog which she loved. That makes this my new number one hotel right there- treating my dog like family (I’m sure they like the animals more than people 😜). Saro even informed me that they gave me a free upgrade to their King Suite. That was unexpected and super nice of them.

The room was more than I could ask for. It was super clean (props to the housekeeping staff) and I couldn’t even find a single thing out of place. I’m naturally cold blooded so it was nice to see a fleece blanket in the closest. I didn’t have to call and ask for one. The beds are super comfortable, the pillows are a mix of soft and hard so you have a choice depending upon your preferences.

I wasn’t in the mood to go out for dinner, so I took a look at what they had available in their market. There were lots of choices to choose from. The afternoon agent Megan was able to help me decide (Chicken and Broccoli, and Ben & Jerry’s ice cream for dessert). I was able to charge everything right onto my room so no need to carry around extra cash (even though I had the option to pay cash).

I had to dip out a little bit early- I wanted to beat to traffic. I was able to enjoy breakfast before I left. I had waffles, eggs, sausage and potatoes 😱 I haven’t stayed at a hotel that offered HOT breakfast in so long (no thanks to COVID). The lady who was making breakfast (Maricruz I believe her name was) so super sweet. I was able to meet the night auditor Roger. Such a sweet older gentleman. He asked how my stay went, loved on my dog (she’s been spoiled by all staff), and wished me safe travels.

So if you are planning a trip to Harrisonburg or just wanting to stop for the night this is the place to come. The best staff ever, super duper great breakfast, clean, fresh and overall one of the best decisions of my life (Besides my dog). I hope on my next trip down I get the chance to meet the managers to thank them for everything and let them know that their staff are friendly and great at their jobs.
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 13 Jan 2022
Thank you for a glowing, positive review. I am glad to hear that you enjoyed your quick, overnight stay with your pet. I'm thankful to know that Saro, Megan and Roger were all helpful in making your stay wonderful. From your check in, to picking a dinner and dessert at our mini market, to enjoying an extremely wonderful hot breakfast from our buffet. I am glad to know that your room was clean and that everything was in place and just perfect for you. We cannot wait to you and your furry friend come stay with us again the next time you are in Harrisonburg.
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pjrk1956 wrote a review Jul 2021
Greer, SC
5.0 of 5 bubbles
This beautiful new property opened in February 2021 and it positively gleams. We made a last-minute reservation for a king suite (stayed in 325, and with taxes and fees it came to $156), and couldn't have been happier with the cleanliness and comfort and helpfulness of the staff. The living room sofa included an extended settee and the bed was very comfy. The breakfast was good, although the coffee (as is usually the case in many of our hotel experiences) was nearly unidentifiable as such. The a/c made some wonky noises during operation, but other than that the only negative is that instead of a tub there is a clear glass-enclosed shower. The glass panel closest to the shower head does not open, so you have to step half way in to turn the water on...with predictable results. Also, because the w/c is in the same room, right next to the CLEAR glass shower stall, there is no privacy if someone wants to use it while someone else is showering. But otherwise, the bathroom itself was lovely, with TWO sinks! And the television is something to behold - huge, very high definition, felt like we were in the actual room with the actors on screen. Will definitely stay here again!
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Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The king suite was beautiful!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 26 Sept 2021
Thank you for taking the time out to leave us a review. I am glad that you enjoyed your last minute reservation. I am glad to hear that the room was clean and comfortable. I am glad that you enjoy our hot buffet breakfast that offered waffles, eggs, bacon, sausage, biscuits and gravy, with fresh fruit, bread and muffins (gluten free options available upon request), I am sorry that the coffee wasn't up to par. We are glad that you enjoyed your stay and look forward to seeing you again soon.
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Gayle F wrote a review Nov 2021
Vero Beach, Florida
5.0 of 5 bubbles
We are snowbirds who drive to & from Florida every year. Because we travel with a dog we need to book pet-friendly hotels. Sadly, this usually means we have to stay at bargain hotels and get a smelly, not too clean “pet room.” Not at the Comfort Inn & Suites in Harrisonburg. We had low expectations going in but we’re more than pleasantly surprised. The hotel is right off 95, new and super super clean. The lobby was immaculate, check in was a breeze and our room was very comfortable and again, immaculate. The $30 pet fee is very reasonable. The breakfast was good and there was an employee constantly tidying up after each person finished serving themselves. Did I mention how clean this place is??One minor complaint: No one wears a mask and there is no Covid plexiglass barrier at the front desk. We will definitely stay here again on our way back north in the spring.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Great pet friendly hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 13 Jan 2022
Thanks for the glowing 5-star review about our newly built, pet friendly hotel. Being one of the few pet friendly hotels in Harrisonburg, we are glad that you chose to come stay with us. I am glad that our hotel was much better than you expected. I am happy to know that you enjoyed our hot buffet breakfast that offers wide verity of choices. and that everything in our hotel is perfectly clean. We cannot wait to see you again in the Spring!
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Mjlif wrote a review Oct 2021
5.0 of 5 bubbles
Second stay at this hotel and it’s been consistent with cleanliness, friendliness (Megan and staff), and comfort. The staff greeted us with a warm welcome and snack basket during parents weekend.
Staff came by room to ensured we had enough towels and asked if we needed anything else to make our stay comfortable, adding a personal touch to our hotel experience. This is a hotel of choice when visiting Harrisonburg.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 24 Oct 2021
Thank you for taking the time out to leave us a review. I am happy to read that Megan and the rest of the staff were friendly and that everything went perfect during your stay. We hope that you will keep us in mind the next time you come visit Harrisonburg!
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Freebirdvt wrote a review Mar 2022
Rutland, Vermont
5.0 of 5 bubbles
After a ten hour day of driving, we needed a stress free place to rest and definitely found it here!
Desk staff is excellent- pleasant, informative and welcoming.
Linens and beds were clean, good quality and comfortable.
HVAC system was quiet and worked well.
Free breakfast was a free breakfast…but they had a nice selection and good quality items.
Vinyl floors instead of carpeting makes the rooms cleaner and smell better.
Cons are few - walls are thin- we heard our neighbor wake up.
We will return on our next trip down 81.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 6 Mar 2022
Thank you for the glowing 5-star review! I am glad after such a long drive you were able to sit back and relax at our hotel. I am happy to see that our desk agents were as excellent as could be, as well as the sheets and HVAC system. We look forward to having you come stay with us again soon.
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loves2travelandmore wrote a review Jun 2021
Forest, Virginia
4.0 of 5 bubbles
This Comfort Inn and Suites is clean and contemporary. It is conveniently located to access JMU, restaurants, and stores. It is in a quiet area and not exposed to road noise. The king size bed was a little soft and the pullout sofa bed had very thin padding that springs could be felt, but overall the room was comfortable.
A minifridge and microwave were available. Goose neck reading lamps at the bedside were a very nice accommodation. Breakfast consisted of cheese omelets, sausage, bacon, potatoes, silver dollar pancakes, cereal, etc. and could be consumed in the dining area, and you were not forced to be take breakfast back to the room like some other motel chains under different COVID regulations. Staff was friendly and helpful. It does allow pets.
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Date of stay: June 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 26 Sept 2021
Thank you for taking the time out to leave us a review. I am glad that you were able to enjoy our hot buffet breakfast in the lobby with the rest of our guest. If you felt more comfortable, you could have the option of taking it back to your room. I am happy to see that our staff was helpful and wonderful during your stay. We hope that you will come back again soon.
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KipDylan wrote a review Feb 2022
Syracuse, New York
5.0 of 5 bubbles
We stayed here recently with our dog. The hotel is new and the pet rooms are very clean, utilizing a laminate floor rather than carpet for the pets. The free breakfast is also very nice. We will definitely stay here again.
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Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 23 Feb 2022
Thanks for the raving 5-star review. I am glad that you enjoyed your stay at our new hotel. I'm happy that you were able to partake in our free full-service hot buffet breakfast where we offer a wide verity of choices from bread to muffins, bagels from Mr. J's, oatmeal and waffles to our hot selection of eggs, meat and a starch item. We look forward to seeing you and your furry friend again soon!
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Moises L wrote a review Mar 2022
Fultondale, Alabama
5.0 of 5 bubbles
This was by far the best hotel experience I have ever had, and I have to stay in hotels all across America for work. This Comfort Inn & Suites looks, smells, and feels brand spanking new.

As soon as you walk into the lobby it smells so fresh and clean (asked the desk agent and they told me it was White Fig & Tea). The desk agent Nyah had the biggest smile on her face when she was checking me in. Asking me about my day and my travels. Made me feel very welcomed.
I had paid for a suite, just to have an extra wiggle room, and it was so worth the extra $20! The room was so clean and spacious. The TV- the biggest one I have seen in a Comfort Inn (it looked to be about 50, maybe 55 inches) best way to watch reruns of Bones. The shower was just amazing.
Upon checking out I was conversing with Roger. He was super nice, very bubbly, and just overall so helpful in my early morning travels.
Before I had skipped out for the day, I had the opportunity to enjoy their AMAZING breakfast. There was waffles, cereal, oatmeal, eggs, bacon, potatoes, yogurt, bread and muffins... just so much more. Best breakfast in town! I was thinking they would still do grab and go like most hotels are doing- but NOPE! Their breakfast rocked my world.

Can't wait to come back again with my family. Nyah and Roger keep up the good work.
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Date of stay: March 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Corner Suites are a bit bigger.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 9 Apr 2022
Thank you for the raving review. I am thankful that you had enjoyed the fresh, clean smell of our lobby. I'm glad to see that both Nyah and Roger had made an impression on your stay. I am glad that you enjoyed the comfort of your suite. I'm happy to know that you had enjoyed the hot breakfast before you were able to head off on your travels. We are all looking forward to having you come stay with us again soon!
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Moises L wrote a review Aug 2022
Fultondale, Alabama
5.0 of 5 bubbles
Every time I stay at this hotel, I am always in awe by the staff. I like to snoop on their reviews once in a while on all platforms just to see if other guests are happy with their stays- and I am proud to say that almost everyone is happy with the staff here. This time I was greeted by both McKayla and Saro. They were a little busy, so I just hung back and let them work (I wasn't in a rush to get started on work). I spent time talking to them, McKayla telling me about her recent school trip to Colombia.

Like always I check out at the crack of dawn. I was expecting to see Maricruz at breakfast, but this time I had the pleasure of seeing Bergie and Moises at work. They kept everything clean and well stocked. As I was walking out the door, Roger was at the desk. Roger is the sweetest old man I have ever met.

On my next trip, I hope to see Brooke and Megan again. Everyone that works here needs a raise. The housekeepers do such an amazing job at keeping the rooms clean, breakfast is always stocked, and the desk agents always have a smile on their face when I see them no matter the time of day.
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Date of stay: July 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heidi Matherly, General Manager at Comfort Inn & Suites
Responded 1 Sept 2022
Thanks so much for the glowing review! We are so happy to have you as a loyal guest - we simply could not do it without your support! We can't wait to see you again soon!
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Jebidia asked a question 6 Jun
4 contributions4 helpful votes
What is the fee for ev charging?
Answer from Mike R
1 contribution
$1.00 / 15 minutes
cia r wrote a tip 2 Jun
1 contribution
5.0 of 5 bubbles
"Be very cautious if you have a moving van with an auto transport attached. There is no turn around at the right side of the entrance."
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Robert B wrote a tip 1 Jun
1 contribution
5.0 of 5 bubbles
"Make sure you talk to brook."
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David H wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Plenty of restaurants very close by. "
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Jennifer W wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Definitely recommend this hotel!"
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V Indira P wrote a tip Mar 2024
1 contribution
1.0 of 5 bubbles
"the hotel and the cleanliness was excellent. but the receptionist (barbara) at the front desk was the most rude and unfriendly receptionist "
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Not the right property for you?
There are more places to choose from in the Harrisonburg area.
PRICE RANGE
€115 - €151 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaHarrisonburg
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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COMFORT INN & SUITES - UPDATED 2024 Hotel Reviews & Price Comparison (Harrisonburg, VA) - Tripadvisor

Frequently Asked Questions about Comfort Inn & Suites
Which popular attractions are close to Comfort Inn & Suites?
Nearby attractions include Elevation Sports (0.5 km), Regal Harrisonburg Stadium 14 (0.5 km), and Tried & True (0.8 km).
What are some of the property amenities at Comfort Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Comfort Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Comfort Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites?
Conveniently located restaurants include Wood Grill Buffet, Xenia A Kebab Grille, and Taste of India.
Are there opportunities to exercise at Comfort Inn & Suites?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Comfort Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Inn & Suites?
The staff speaks multiple languages, including English and Spanish.
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