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Suburban Extended Stay Hotel Hampton

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Traveller (6)
Room & Suite (16)
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Overview
  • Excellent48%
  • Very good7%
  • Average17%
  • Poor19%
  • Terrible9%
4 weeks ago
“Very Disappointed”
28 Aug 2017
“Good value”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (91)
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31 - 35 of 91 reviews
Reviewed 8 December 2014

We stayed here while working the Hampton Bay Days. The rooms are clean. A spacious bathroom and a small closet. A little kitchenette with a little fridge and a microwave. Conveniently located beside a 7eleven store. It is located close to the Langley Airforce Base...More

1  Thank TravelAlotUnMe
Response from Marti R, General Manager at Suburban Extended Stay Hotel HamptonResponded 10 December 2014

Thank you for your kind words. We always appreciate when a guest takes the time to tell us about the experience at our hotel. Of course with great guest like you, it is easy to give great service.

Reviewed 3 October 2014

Stayed for 1 month. Room cleaned once a week. Service was A-1. Staff (George) at the front desk was very friendly and very helpful; and the housekeeping crew did an excellent job at keeping my room clean. I disagree with one poster in saying that...More

2  Thank Arthur W
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded 6 October 2014

Thank you for your kind words. We work very hard to provide a great stay for all of our guest. I am happy to hear that you enjoyed your stay. I do appreciate your mention of our kitchens and that fact that we are an...More

Reviewed 28 September 2014 via mobile

I payed over 200 dollars for 3 nights here. .. tried takin a shower n took 7 mins to get hot water... finally get in after a long day grab my towel n its covered in black long hair and short black pubic hair. Omgshhh...More

3  Thank Hpttrvl
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded 30 September 2014

Thank you for taking the time to do a survey. I am disappointed to hear that you were not happy with your stay. Please be assured the towel issue you raised has been addressed and appropriate action has been taken. Please accept my sincere apology...More

Reviewed 14 August 2014

My Room was a little tired in places but was clean as was the sheets and towels provided. Staff were very helpful and I would stay again if I was on a budget, in fact one of my colleagues paid twice as much near the...More

Thank Warthog69
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded 18 August 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 5 August 2014 via mobile

Stayed here one night to break up a trip to VA beach. Pros: Clean lobby, friendly staff, basic room, laundry. Cons: carpet needed vacuuming, thin sheets, tiny kitchenette, small fridge. Glad we weren't doing an "extended stay." The place is too small for more than...More

Thank Erytheia J
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded 6 August 2014

Hi Erytheria, Thank you for taking to time to write a review. We appreciate all feedback from our guest. I am happy to hear you received good customer service during your stay. Should you ever decide to stay here again, you might want to consider...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$67 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$67 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (6)
Room & Suite (16)
Questions & Answers
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Room Tips
"If you have time, ask to see your room."
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"Don't choose this hotel. Read the earliest review and go by the negative feed back then make your..."
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"Please go somewhere else if you want a nice clean hotel!!!"
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"The room was on the first floor and it was quiet, very roomy and it was clean"
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