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24/12/2017 25/12/2017
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    Hilton Garden Inn Richmond Innsbrook

    4050 Cox Road, Glen Allen, VA 23060-3396
    +1 855-618-4697
    Hotel website
    Lowest prices for your stay
    24/12/2017 25/12/2017
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    Traveller (42)
    Room & Suite (38)
    Dining (8)
    • Excellent51%
    • Very good28%
    • Average13%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “front desk” (75 reviews)
    “indoor pool” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Richmond Innsbrook
    Special Offer: Double Points,Every Stay
    Hotel deals
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (692)
    Traveller rating
    Traveller type
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    1 - 5 of 686 reviews

    Reviewed yesterday

    Cookies in the lobby, popcorn in the bar, welcoming staff wherever you look, this hotel is a true gem. A delicious, full breakfast, a good dinner menu, an area to purchase sundries as well as things to nuke in room microwaves. Full bar.

    Review collected in partnership with Hilton Garden Inn
    Thank judith f
    Hotel's Favourite
    Reviewed 6 November 2017

    Every single staff member that I interacted with were cheerful and very helpful. The room was immaculate, had a nice desk and chair, and a very comfortable mattress. The breakfast has a wide selection of choices . In addition, the facility itself is very attractive...More

    Thank SusanUSA
    Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 8 November 2017

    Susan, Thank you so much for your comments on the staff and the hotel. We are so glad you enjoyed your stay and had time to visit some of our neighbors in the Shoppes at Innsbrook. Thank you for the business.

    Reviewed 3 days ago

    I will continue to be a Hiltons Honors member . Thank you very much for all of your Help Loved everything about the hotel. I loved the customer service the clean hotel was beautiful . The breakfast was awesome. and the Location was great as...More

    Review collected in partnership with Hilton Garden Inn
    Thank mecheew
    Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded yesterday

    Mecheew, We are so glad you chose our hotel for your trip! We work hard to keep the hotel clean and orderly and we are glad that showed through during your stay. I hope that you will stay at the Hilton Garden Inn Richmond Innsbrook...More

    Reviewed 6 days ago

    Needs improvements, needs updating, needs inspections prior to making room available to guest, management needs to get involved in the property, management needs to meet expectations of guest as a innkeeperMore

    Review collected in partnership with Hilton Garden Inn
    Thank davidmG7356KV
    Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded yesterday

    David, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our...More

    Reviewed 1 week ago

    Evening bar staff was the highlight of my stay. Room was not serviced from when I left at 7:30 am to when I returned at 7:30 pm. The bathroom was very dirty. Hotel restaurant and bar needs updating. Rooms as wellMore

    Review collected in partnership with Hilton Garden Inn
    Thank ckowalc
    Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded yesterday

    Ckowalc, We are so sorry you had such a disappointing stay. It is our job to take care of all of our guest needs and I am sorry we fell short during your stay. We will address these concerns with our team and become a...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Price range
    • US$87 - US$179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Family Hotel in Glen Allen
    • #6 Romantic Hotel in Glen Allen
    • #7 Business Hotel in Glen Allen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 155
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Travelocity, Priceline, Hotels.com, Orbitz, Agoda, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Hilton Garden Inn Richmond Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen ,
    • Hilton Glen Allen ,
    • Hilton Garden Inn Glen Allen ,
    • Glen Allen Hilton
    Add Photo Photos
    Traveller (42)
    Room & Suite (38)
    Dining (8)
    Pool & Beach (6)
    Hotel & Grounds (52)
    Bathroom (10)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    16 July 2017|
    AnswerShow all 5 answers
    Response from LadyEll | Reviewed this property |
    I had a car You may need to call them for that answer.
    Cora C
    18 August 2015|
    AnswerShow all 2 answers
    Response from Carter M | Property representative |
    Cora, Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let... More
    Cathy B
    25 June 2014|
    AnswerShow all 2 answers
    Response from Sara D | Property representative |
    Unfortunately the hotel does not currently offer any shuttle services. The airport does have several rental car agencies as well as taxi services available.
    Room Tips
    "Double Queen beds were very comfortable."
    Read review
    "Hilton Honors Gold get free breakfast which was tasty and great for 5 member family"
    Read review
    "Rooms overlooking the plaza may have some party noise. Better view, though."
    Read review
    "Request a room on "The Pond" courtyard side, in the center of the hotel for a beautiful view. (Room..."
    Read review
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