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Richmond Marriott Short Pump

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Traveller (144)
Room & Suite (50)
Dining (7)
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Overview
  • Excellent63%
  • Very good25%
  • Average5%
  • Poor5%
  • Terrible2%
Travellers talk about
“m club”(8 reviews)
“short pump”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Richmond Marriott Short Pump
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Offers from Richmond Marriott Short Pump
Special Offer: Member Rates
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (206)
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Traveller rating
124
52
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6
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LanguageEnglish
124
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12
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6
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All reviewsthe concierge loungem clubshort pumpvery large flat screen tvmood lightingfront desksliding glassusb portsnice indoor poolfirst floorplatform bedpool and fitness centerbathroom doorroom servicehotel is locatedhotel is lovelyplatinum member
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1 - 5 of 206 reviews
Reviewed 5 days ago via mobile

I really enjoyed my stay here, even if it was for just one night. It was very convenient to restaurants and other businesses that I visited, there were walking trails not too far away (one that you could walk to and a couple urban parks...More

Thank Vangogh65
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 4 days ago

We are thrilled you found our staff friendly and our location close to many restaurants and walking paths. It is great you were able to enjoy our fitness facility, and that the location did not prevent you from utilizing it. Thank you for your review,...More

Reviewed 3 weeks ago via mobile

I recently stayed here with a large group. The rooms are updated and very clean. The pool and fitness center are open late. Breakfast was good. The only negative was the frosted glass sliding door on the bathroom didn't close all the way. Everyone was...More

Thank Jennifer K
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 3 weeks ago

Thank you for your review of your great visit to Richmond Marriott Short Pump, Jennifer! It is delighting to hear you found your room tidy, breakfast delicious, and our amenities pleasant. Hopefully, your concern was quickly taken care of by our staff, and that your...More

Reviewed 4 weeks ago via mobile

Hubs and I went up to Richmond for the weekend and decided to stay here as we wanted to try Maggiano’s for dinner, and this hotel is very close by. Looked pretty blah from the outside but evidently they have remodeled recently, and the rooms...More

Thank ABQHolly57
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 4 weeks ago

Thank you for your delightful review of Richmond Marriott Short Pump! We are glad you approved of the interior decor and modern design, and that our staff was very friendly. Please come again for another pleasant evening.

Reviewed 10 May 2018

Had a death in family and had to cancel due to emergency (inside two day cancel window but > 24 hours). They would not flex on their policy and charged me for the first night anyway. Had to spend half morning trying to get in...More

Thank wrbrown
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 12 May 2018

Our goal is to treat all of our guests requests with kindness and we are truly shocked and disheartened to read of your recent experience. We are sorry for your loss and rest assured we will go over your review with our staff. If you...More

Reviewed 6 May 2018 via mobile

I stayed there for four nights. A really nice place. Good breakfast. Courteous staff, specially people arranging breakfast. Only one person at the reception (Don't recollect his name, I guess he was manager) was bit rude, else I would have given full five 🌟. I...More

Thank Skumar2005
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 7 May 2018

Thank you for your wonderful review of your recent stay at Richmond Marriott Short Pump! It is great to hear your delicious breakfast and our friendly staff provided for such a great time. We hope to see you again soon!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$134 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (144)
Room & Suite (50)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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lightchaser
23 July 2016|
AnswerShow all 4 answers
Response from LAFRANCIS F | Reviewed this property |
Amazingly comfortable. I love a comfortable supportive bed.
1
Vote
TravelingThruEurope
23 December 2015|
AnswerShow all 2 answers
Response from Saxeygirl | Reviewed this property |
I think the Club Lounge is for Marriott platinum members. We are so enjoyed it very much. Open most hours for soft drinks, coffee, and a few snacks and the breakfast was very nice. REAL scrambled eggs, fruit, sausage... More
0
Votes
CharriStewart
11 November 2015|
AnswerShow all 3 answers
Response from Platinum2VA | Reviewed this property |
The pool area was painted and "refreshed" - acccording to my husband, who used the pool. He said that it was very pleasant, and the temperature was much better(warmer) than before the renovation.
0
Votes
Room Tips
"Ask for the spa rooms."
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"Pick another hotel that's not so tired"
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"Rooms 429 is a fabulous suite!"
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"Do not pay extra for a Stay Well room."
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