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Aloft Richmond West

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Traveller (84)
Room & Suite (53)
Dining (7)
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Overview
  • Excellent25%
  • Very good32%
  • Average18%
  • Poor14%
  • Terrible11%
Travellers talk about
“whole foods”(47 reviews)
“modern hotel”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (390)
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LanguageEnglish
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11 - 15 of 389 reviews
Reviewed 11 October 2017

My co-workers and I have stayed several times at the Aloft Richmond West, and I have to say they blew me away when I checked in this time...I had requeseted at my last stay that I would like it if they had Almond Milk available...More

1  Thank Margery D
Response from sethweiss, General Manager at Aloft Richmond WestResponded 19 October 2017

It was our pleasure. Thank you so much for your review. There are a lot of options out here in our area and we want to ensure that we stand out by providing above and beyond service to our guests. You will always have Almond...More

Reviewed 11 October 2017 via mobile

First I was promised by their reservation Department that I would have a bathtub not a shower, there is not a single drawer in any of their rooms, so if you are thinking about putting away your personal items like underwear or bras for a...More

2  Thank Nancy C
Response from sethweiss, General Manager at Aloft Richmond WestResponded 12 October 2017

I am very sorry that central reservations told you that we had tubs. We spoke with them to see why they would say that and that issue has been resolved since we have no tubs just large stand up showers. We do not have ice...More

Reviewed 25 September 2017

aLoft did everything a good hotel was supposed to do. They gave us a nice clean room, the on-site amenities were good, parking was easy and close, and the location was great. They don't give you the fanciest hotels around, the look is modern and...More

1  Thank laguna5243
Response from sethweiss, General Manager at Aloft Richmond WestResponded 3 October 2017

Thank you very much for your review. The staff and I are very happy that you enjoyed your stay with us and I will pass along your comments to them. We all hope to see you again next time you are in Richmond. Sincerely, Seth...More

Reviewed 21 September 2017

Walking into the hotel I liked what I seen. Check in was easy. The person told us parking was free anywhere in the garage, a plus. We were on the 5th floor. The room was huge and the view was really nice. We were within...More

Thank Mary B
Response from sethweiss, General Manager at Aloft Richmond WestResponded 22 September 2017

Thank you very much for your review we truly appreciate your feedback. I will follow up with the front desk to ensure we are explaining the hotel a little bit better. I know the elevator situation can be confusing. Our Wi-Fi is usually pretty good...More

Reviewed 5 September 2017

Rooms are spartan and usually something is broken. Lobby is just generally cheap. Its just not a very quality hotel. I do like staying here thought because its right in the town square and near whole foods. So, if you want the location, you should...More

Thank Sam R
Response from sethweiss, General Manager at Aloft Richmond WestResponded 6 September 2017

Thank you for taking the time to review our hotel. Yes we are in a great location and we try to make every effort to ensure all of our guests are satisfied. Next time you are here please let us know of anything wrong with...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Restaurant
Details
Price range
US$120 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (53)
Dining (7)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Kelly O
25 October 2015|
AnswerShow all 6 answers
Response from Nadia K | Property representative |
Yes we do have microwave located at the Re-fuel by the lobby . Unfortunately we don't have comp breakfast , but the prices and option is great. Hope to see you at the aloft richmond west
0
Votes
Room Tips
"Rooms not facing the street or rooms down the hallway with no rooms on the opposite side."
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"There was a lot of noise from the people above me and a dog next door - may want to ask for a room on the top..."
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"If you are a light sleeper ask for a room facing parking lot"
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"200 level rooms are closest to the indoor pool."
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