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Courtyard Richmond North/Glen Allen

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169 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Richmond North/Glen Allen
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Showing 168: English reviews
Reviewed 24 August 2015 via mobile

I am a little surprised by some of the poor reviews I read regarding the property. My wife and I stayed there last week when we passed through Richmond and did not experience any issues. The room was clean and the staff was friendly. We have stayed at Marriott properties all over the country and this Courtyard was up to...

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1Thank Kevin C
Spring, United States
Reviewed 14 August 2015

This is where I typically stay when I travel to Richmond. I have yet to be disappointed in this hotel. The rooms and bathrooms are always clean. The bed is comfortable. They have a variety of pillows in the room so I can find one that is just right. The hotel staff is always very courteous and helpful. This is...

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1Thank Patrick S
Chambersburg, Pennsylvania
Reviewed 17 June 2015

The current nightly rate for this Courtyard is $159 a night, but in my experience, that is far too high. There are good qualities about this hotel. First, the staff was very accommodating. The first room that we were given had a malfunctioning door. After bringing it to the clerk's attention, they sent a maintenance man up right away. He...

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1Thank wemakeithail
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

wemakeithail, Thank you for providing us with feedback about your stay! We are glad that your overall stay was good and that you enjoyed the surrounding area. Our rates are set to reflect the Richmond market, the occupancy of the hotel and also to compete with the hotels around us. I will certainly pass on your feedback of the price...

Tampa, Florida
Reviewed 15 June 2015

We utilized this hotel on a recent road trip up and down the east coast. It has all the amenities and quality you would expect from a Marriott Courtyard. The location is quite convenient for those who are doing a road trip because it is right off the highway but still close to downtown, so it can be used as...

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1Thank Brian T
Maryland
Reviewed 15 June 2015

Was in the area for an event. Stayed the night before at a different non-affliated property. The first hotel was was in another time, decade, century. For some reason I kept my original reservation at the Courtyard. Glad I did. Night two I made my escape to paradise. Ok laying it on a bit much but in short, stay at...

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Thank leroyk
Charlottesville, Virginia
Reviewed 27 May 2015

Very nice and typical--that's good--Courtyard. Courteous staff, clean, quiet. Location is far outside Richmond but close to suburbs. Many restaurants in immediate area. Hotel is slightly tricky to find, located in the back end of a shopping center.

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Thank Thomas N
Charlotte, North Carolina
Reviewed 20 May 2015

We stayed in this hotel last year (and had no issues) for a baseball tournament and were required to stay here again this year. We arrived on Friday- late afternoon, no line at check-in, got a room on the 4th floor as requested (#423). We dropped off our bags in the room and went for an early dinner at the...

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Thank Heidi M
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Heidi M, Thank you for your feedback! We always appreciate any and all comments that are shared with us about our hotel. Although you had some issues with your room, I'm glad that our team responded immediately and were able to get you settled in your new room. We did have some maintenance issues over your weekend, unfortunately, I apologize...

Manassas, Virginia
Reviewed 3 May 2015

This hotel is right off of I-295/I-95 between downtown Richmond and Ashland. Lots of shopping nearby including all the big chains -- Best Buy, Barnes & Noble, Dick's, etc. Booked a room for one night on Priceline as we were traveling through. Room was a great size with king bed and couch. Could angle the tv to watch from bed...

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1Thank Tribe93
Mentone,Ca
Reviewed 26 April 2015 via mobile

Traveling on a family vacation from California. Experienced exceptional customer service from other Marriots locations along the way until the Glen Allen/Richmond stop. Nice enough place, just nothing that would make me choose this location over another chain when returning.

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Thank heidikedwards
Roanoke, VA
Reviewed 12 April 2015

One night here on business. The room was clean and the staff was courteous. The location was good, with restaurants, etc. nearby. Good sized room, quiet. Nothing spectacular, but a good place for a short business trip.

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Thank BuddyRoanoke

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 

Additional Information about Courtyard Richmond North/Glen Allen

Address: 10077 Brook Rd, Glen Allen, VA 23059-6506
Region: United States > Virginia > Glen Allen
Price Range: €122 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond North/Glen Allen staff and other travellers.
1 question
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Virginia, United States
over a year ago

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Questions? Get answers from Courtyard Richmond North/Glen Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My perception is that they were all nice.”
 of 5 bubbles Marriott_Devotee, 9 Aug 2016 | Read review
“All the rooms we have stayed in have been quiet”
 of 5 bubbles C3823RTkathleens, 7 Mar 2016 | Read review
“Big room on first floor.”
 of 5 bubbles KingofCherryValley, 1 Mar 2016 | Read review
“Get on back side--toward road not parking lot.”
 of 5 bubbles thomasn810, 26 May 2015 | Read review
“I normally like the first floor, but ended up on the 4th floor. It was perfect. It was quiet and peaceful. We were near the ice machine but never heard it. So I recommend the 4th floor. We also faced the street side but never heard the traffic.”
 of 5 bubbles azsunrise, 16 Jul 2014 | Read review
5 of 5