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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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369 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Richmond/Innsbrook
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Showing 369: English reviews
Washington DC, District of Columbia
Reviewed 25 October 2016

Spent the weekend here in October. Loved it. Rooms.are nice, clean and comfortable. We had no view but I'm sure that's not the case for all rooms. Lobby is pretty. Gym is small but functional for away from home workouts! We got yoga mats from desk. Didn't have breakfast there but it is available at no additional all cost. Overall,...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Judy-DC
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Judy-DC, Thank you for your fantastic review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. We recently finished a full property renovation which included a nice update to our lobby, fitness center, and all of our guest rooms. I will share your kind words with our team. Thank you again and we hope that you...

Chesterfield, Virginia
Reviewed 22 October 2016

Great location. Rooms were nice size (double queen w/sofa bed). Beds slept so well. Manger there was great. They were out of trollers so he actually helped me carry bags to my car. I'll definitely be back if I'm in the area. No complaints

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Thank Tazmen P
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Tazmen P, Thank you for your great review and 5 out of 5 score for our Hyatt Place Richmond Innsbrook. I am glad to hear that our manager on duty was able to come help you carry your bags to your car. Thank you again for your stay and review and we look forward to your return visit should...

Honolulu, United States
Reviewed 21 October 2016

The hotel and staff are great, they recognized that I am a gold member and when I came back later after a workout they greeted me with my last name. I would recommend this hotel and this staff to future guests.

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Helpful?
Thank Mark J A
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Mark J A, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am glad that our staff could make your stay memorable. I will celebrate your score and review with our team. Thank you for your stay and your future recommendations of our hotel. Warm Regards, Chris C.

Washington DC, District of Columbia
Reviewed 19 October 2016

Finding the entrance to the hotel parking lot was much harder than it should have been. Google maps takes you to a neighboring hotel's parking lot, and it was very difficult to find the entrance in the dark. The front desk let us know that 2 parties before us had complained of the same thing. The front desk staff was...

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Helpful?
Thank saqib55
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi saqib55, Thank you for your 4 out of 5 score and review of our Hyatt Place Richmond Innsbrook on Trip Advisor. I appreciate your kind words about our front desk staff and will share your comments with them. I will look into why Google Maps sent you to the wrong parking lot, I understand that can be frustrating. Thank...

Reviewed 19 October 2016

Review collected in partnership with Hyatt Hotels
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Thank amandahP6700BA
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hyattsville, Maryland
Reviewed 18 October 2016

very nice hotel, rooms very nice and comfy. Had several issues in some rooms. (blocked 30rooms) for out of town guests. Water pressure, cold water only, no trash pick up in the 3day stay, no linen changed. (especially in brides room)

Review collected in partnership with Hyatt Hotels
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Thank Carolyn D
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Carolyn D, Thank you for your review and 4 out of 5 score of our property. I apologize that there were issues during this special time for you and your family. I am glad that we were able to speak on the phone regarding your stay. If you need any further assistance please do not hesitate to contact me...

Reviewed 18 October 2016

The Hyatt Place offers a delightful experience when you are traveling out of town. The decor is fun, the rooms are beautifully furnished and very well designed. Also, their "free" breakfast in the morning ranks way above other hotels I have stayed at.

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Helpful?
Thank J7108GGlisah
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi J7108GGLisah, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I am happy that you were able to enjoy our newly renovated property. As you mentioned we offer a wide variety of hot and cold items on our complimentary buffet breakfast. Thank you again and we hope you choose to...

Gloucester, United States
Reviewed 17 October 2016

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Thank Emma B
Richmond, Virginia
Reviewed 14 October 2016

For almost $150 for one night, I shouldn't be told I reserved a king sized bed and soon arrive told that there are no king rooms available and everyone should be on the reservation list that I asked to be placed on that list.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank malachiaw
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi malachiaw, Thank you for your review and I apologize that your experience was less than great. If you have a moment I would like to speak with you in more detail regarding your experience. I can be contacted at the hotel 804-747-9644 ext 5101. Thank you for your time. Warm Regards, Chris C.

Raleigh, United States
Reviewed 14 October 2016

Review collected in partnership with Hyatt Hotels
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Thank David S
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Region: United States > Virginia > Glen Allen
Price Range: €100 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
richardv503, 17 Sep 2015 | Read review
5 of 5