We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Place Richmond/Innsbrook

Traveller (63)
Room & Suite (59)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
44Restaurantswithin 1 km
2Attractionswithin 1 km
550Reviews
125Photos
1Q+A
30Room tips
Traveller rating
  • 268
  • 142
  • 71
  • 38
  • 31
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Hyatt Place is one of Hyatt's second tier brands, and this property is one of the best in this category offered by any hotel company anywhere. To me it is every bit as nice and comfortable as the Grand Hyatt in NYC.
Read more
Review collected in partnership with Hyatt Hotels
I had never stayed at a Hyatt before and this location was an excellent value. I even used the gym facility and it was small but still top notch! The treadmills were VERY nice and new. The breakfast was great my second night as I am partial to sausage biscuits...I even had a
Read more
Review collected in partnership with Hyatt Hotels
Hyatt Place Richmond/Innsbrook didn't disappoint. We were in town for an overnight conference and these accommodations were less expensive and better quality rooms than others we researched. Would highly recommend this hotel to anyone going to the Glen Allen/Richmond VA area!
Read more
Review collected in partnership with Hyatt Hotels
Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 2 weeks ago
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Read more
The overall hotel was nice and clean and the staff was extremely friendly and helpful. My room appeared to be cleaned however when it was time for bed we got in the bed that sheets did not feel clean although they were white they were not nice and crisp and they had a slight
Read more
Review collected in partnership with Hyatt Hotels
Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 2 weeks ago
Cajunspicegirl.... Never ever not let us know that you had an issue during your stay. We strive everyday to be the best and welcome feedback anytime, even at 2 o'clock in the morning. Please reach out to me, if we can compensate in any way
Read more
A great hotel in the Richmond area a little outside of the city. Location was quiet and easily located. Rooms clean and nice set up. Breakfast offerings were varied and good quality. Nice sitting area for an evening beverage.
Read more
Review collected in partnership with Hyatt Hotels
Response from Mike B, General Manager at Hyatt Place Richmond/Innsbrook
Responded 2 weeks ago
Thank you for your 5-star review! We're thrilled you had such a wonderful stay and that you found our staff extremely courteous. Great location, quality breakfast, and clean rooms are very important to our guest, I am glad you enjoyed them. We hope you'll be staying with us again soon.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
The sink is separate from the toilet and shower.
The bathroom was small, functional.
The TV rotates so you can see it well from the bed or the couch.
PreviousNext
12345612
Can my large Labrador retriever stay here?
Gerald , Don't get discouraged ! Aloft hotel along with several others in Richmonds West end waive the pet deposit. Research places to stay using Bring Fido. The Marriott brand may be a better choice - On the South side of Richmond, check with three dog bakery , at dog friendly Stony Point mall. They can make suggestions on where to stay. Richmond is dog friendly - please research as I suggested.
0 votes
Show all answers
"As always get a higher room"
"I believe the upper rooms (5th / 6th floors) are quieter"
"3rd floor was very quiet, ice machine is on 4 and 6 floor"
"If you have 4 or more staying, make sure you get the pull-out sofa bed"
"Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy."
PreviousNext
123456
PRICE RANGE
US$100 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place richmond/innsbrook hotel glen allenglen allen hyatthyatt glen allen
LOCATION
United StatesVirginiaGlen Allen
NUMBER OF ROOMS
126
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing