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31/12/2017 1/1/2018
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    Candlewood Suites Richmond West End Short Pump

    4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
    011 353 1800 937 225
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    31/12/2017 1/1/2018
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    US$104
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    Traveller (17)
    Room & Suite (25)
    Hotel & Grounds (31)
    Overview
    • Excellent71%
    • Very good23%
    • Average2%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “free laundry” (10 reviews)
    “short pump” (17 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (147)
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    1 - 5 of 145 reviews

    Reviewed 1 week ago

    We arrived with our pets and all went very smoothly. We had a room with a small kitchen and queen bed. The room has laminate flooring so there was no previous pet smell at all in the room. I would guess that the room was...More

    1  Thank Happy_Guy_Ottawa
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 1 week ago

    Thank you for your feedback. You are correct, we've recently undergone renovations; we're glad you had the opportunity to enjoy all our latest amenities. We apologize for the absent front-desk attendant, but we're happy to hear they responded within an acceptable amount of time. We...More

    Hotel's Favourite
    Reviewed 8 October 2017

    This AAA accepting hotel is just now completing a major renovation and it is pristine and the suites include partial kitchens with a full-sized refrigerator. We took this opportunity to refreeze our 1.5 liter bottle of water [used to keep our cooler cold] and bring...More

    1  Thank TripMember25102016
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 9 October 2017

    We're thrilled you enjoyed our property. We're proud of our renovations and the updated amenities such as the new refrigerators in the rooms. We hope you enjoyed your stay in Richmond and look forward to seeing you again at the hotel. Safe travels. ~The Staff...More

    Reviewed 24 October 2017

    My husband and I went on a trip for our year anniversary. We stayed at two hotels: The Hilton in Washington, DC and Candlewood Suites. BY FAR, Candlewood Suites. was much better. Their newly renovated rooms are modern and elegant. There is plenty of room,...More

    Thank jewl67
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 27 October 2017

    Thank you for taking the time to provide this review. We are very proud of our new look and happy to hear our efforts to provide more space and comfort were met during your stay at Candlewood. Our friendly staff attempts to treat all our...More

    Reviewed 19 October 2017 via mobile

    Recently I stayed at this hotel for a week. The staff was awesome and told me the best places to eat locally. The rooms were neat and clean and had everything you could need in the kitchenette. I will definitely stay here again when I...More

    Thank Danny S
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 20 October 2017

    We are thrilled you enjoyed your stay here with us at Candlewood! All our rooms and kitchens were recently renovated so we're happy you were able to take advantage of our updated amenities. Being in the heart of Short Pump is definitely a convenience, even...More

    Reviewed 31 August 2017

    My husband, our cocker spaniel and I spent a night here while in town to drop off our daughter at U Richmond. We found the staff to be very pleasant and the room was dated but clean and comfortable. We were happy to see that...More

    Thank Suzanne B
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 1 September 2017

    Suzanne, Thank you for taking the time to provide feedback regarding your stay at Candlewood Suites. We are happy to hear that your family, including your cocker spaniel, felt comfortable. Many of our guests have found our pet-friendly environment an added bonus to the great...More

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    Courtyard Richmond Northwest/Short Pump
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$89 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Glen Allen
    • #4 Family Hotel in Glen Allen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Hotwire, Priceline, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Candlewood Suites Richmond West End Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Candlewood Suites Richmond West End Short Pump Hotel Glen Allen ,
    • Candlewood Suites Glen Allen ,
    • Candlewood Glen Allen ,
    • Glen Allen Candlewood Suites
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    Traveller (17)
    Room & Suite (25)
    Hotel & Grounds (31)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 23 hotels in Glen Allen
    Courtyard Richmond Northwest/Short Pump
    149 reviews
    2.04 km away
     
    Wingate by Wyndham Richmond Short Pump
    1,312 reviews
    3.03 km away
     
    SpringHill Suites Richmond Northwest
    266 reviews
    2.83 km away
     
    Nearby Restaurants
    Noodles & Dumplings by Peter Chang
    28 reviews
    .93 km away
    Peter Chang's China Cafe
    298 reviews
    .93 km away
    Seven Stars Asian Cuisine & Lounge
    13 reviews
    .55 km away
    Chuy's
    150 reviews
    .28 km away
    Nearby Attractions
    River City Escape Room
    30 reviews
    6.45 km away
    Tom Leonard's Farmer's Market
    17 reviews
    .16 km away
    Room Escape USA
    11 reviews
    3.00 km away
    Children's Museum of Richmond - Short Pump
    39 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Bailes35
    25 May 2017|
    AnswerShow all 2 answers
    Response from TallTitan | Reviewed this property |
    Unfortunately, I didn't use the coffeemaker either. However, their front desk was VERY helpful to me, so I would recommend calling them and they would likely give you the answer.
    0
    Votes
    GeezLouise29790
    15 July 2015|
    Answer
    Response from gjmckees | Reviewed this property |
    It is 20 minutes from downtown in the heart of Short Pump. Short Pump has a great indoor outdoor mall and lots of wonderful restaurants. If you are looking for a downtown feel though this is not for you.
    0
    Votes
    Room Tips
    "Rooms on the second floor were good, there is an elevator."
    Read review
    "Away from construction for now."
    Read review
    "ask for room away from the highway"
    Read review
    "The top floor is the long term folks and is quieter."
    Read review
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