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Comfort Suites Innsbrook

148 reviews
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Traveller (16)
Room & Suite (27)
Dining (3)
Overview
  • Excellent31%
  • Very good35%
  • Average14%
  • Poor10%
  • Terrible10%
Travellers talk about
“whirlpool bath”(2 reviews)
“indoor pool”(8 reviews)
“desk clerk”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (148)Write a Review
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All reviewswhirlpool bathindoor pooldesk clerkthe breakfast arearichmond areabelgian wafflesworked finepull out couchstores and restaurantsa great staychange roomsshopping and diningbeds were comfortableyogurtstaff was friendlywould definitely stay here againroom was large
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61 - 65 of 148 reviews
Reviewed 14 March 2015 via mobile

I stayed here on business on a Thursday. Nice enough place. Rooms have been remodeled and are modernly furnished and clean. They have a nice indoor pool and outside lounging area. I will stay again when Im in the area.More

Thank JoeNvb
Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 30 March 2015

Good afternoon, thank you for taking time to share your recent stay with us. We are located right in the heart of "Short Pump". and as you said, there are several shopping and dining options that appeals to everyone. I am pleased you found your...More

Reviewed 3 March 2015

This hotel is right in the middle of shopping, restaurants, and totally convenient to the area. The rooms are very comfy and cozy, and the kitchen area has all the amenities you would need to prepare meals if you don't want to go out to...More

Thank Marilyn S
Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 6 March 2015

Thank you for sharing your stay. The area is very convenient to shopping at Short Pump Town Center and the variety of restaurants are unlimited. I am glad you found your newly renovated room to be comfortable. I appreciate the compliment on the staff. Our...More

Reviewed 6 December 2014

Stayed here for a couple of days for a college show case soccer tournament. price was good and when the desk clerk found out that I am a navy retiree, he up graded my king room to a king suite with a jacuzzi. breakfast was...More

1  Thank navymp95022016
Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 9 December 2014

Good Morning, We hope the soccer showcase was successful. My son played travel soccer for many years,so I know how important these tournaments are to the youth wishing to continue play in college.I am glad you enjoyed your stay with us. I have posted you...More

Reviewed 23 October 2014

Was here for two nights as home base for my brothers wedding. The rooms are large, well furnished, clean and have comfortable beds. The bathrooms are good but not great, but like everything else they were clean, which is the most important part. The hotel...More

1  Thank Ethan L
Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 29 October 2014

Good afternoon, We hope you had a good time attending your brother's wedding. Thank you for taking time to share your stay with us. We do strive to prodive every guest with a clean, comfortable and well maintained room. I am glad we met those...More

Reviewed 19 October 2014

I am quite shocked to see some of the room photos posted, my room was not at all worn, quite the contrary. Clean, spacious and appeared to have been recently updated. Passing through the area and having to overnight last minute, I booked the hotel...More

Thank Travelmom29
Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 20 October 2014

Good afternoon, thank you for taking time to share your review of your recent stay. We completed a renovation of our entire hotel in January 2014. All of our rooms were renovated and updated just like the room you were in. We are in the...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Concierge
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$97 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Room & Suite (27)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Ask for room on a floor with functioning ice and vending machines."
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"Fourth floor gets you away from any street noise."
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"Need Internet - Don't stay here."
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"Don't even check in to this place. Avoid it like the plague."
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