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Homewood Suites by Hilton Richmond-West End

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Traveller (67)
Room & Suite (27)
Dining (3)
Overview
  • Excellent44%
  • Very good27%
  • Average13%
  • Poor8%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Richmond-West End
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Richmond-West End
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (614)
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613 results
Traveller rating
260
168
84
51
50
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LanguageEnglish
260
168
84
51
50
Show reviews that mention
All reviewsevening receptionbreakfast and dinnerliving roomfull kitchenoutdoor pooldecent breakfastbusiness parkquiet locationking suitebreakfast staffhome away from homesoccer tournamentstaff was very friendlyfree breakfastshopping and restaurantsshort pumpbusiness trip
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1 - 5 of 613 reviews
Reviewed 1 week ago via mobile

I travel pretty much every week due to my job and the only place i would stay would be Homewood Suites. Even if my family would ask for recommendations this would be the only place i would you recommend. I arrived from a long day...More

1  Thank Key L
Response from Edward M, General Manager at Homewood Suites by Hilton Richmond-West EndResponded 6 days ago

I am truly sorry that we did not offer the guest service you expected and more importantly, deserved. Please know that this experience is highly unusual. Please know that after bringing this challenge to our attention, we immediately contacted Ecolab (who also handles our monthly...More

Hotel's Favourite
Reviewed 9 February 2018

We stayed on the fourth floor. It was very quiet the whole time we were there. The staff went out of their way to make our stay all that we could hope for. Breakfast is free, tasty, and made great starts for our days in...More

Thank Tom c
Response from Edward M, General Manager at Homewood Suites by Hilton Richmond-West EndResponded 12 February 2018

We are so happy to hear that you head such a comfortuable and relaxing stay with us at the Homewood Suites by Hilton Richmond West End! This is truly the experience we strive to provide all of our guests and we are very happy to...More

Reviewed 2 weeks ago

During this short stay, I was very impressed with the service of all the staff. The hotel decor & amenities were nice. Rooms were up to par, and the full kitchen is great, although I didn't have a need to use it. The complimentary breakfast...More

Review collected in partnership with Homewood Suites by Hilton
Thank Nwood123
Reviewed 12 March 2018

Clean but dripping pipes were a turn off. Staff was friendly the breakfast was good. Spent the night after traveling from PA to VA on a busy day. Quiet location with tons of convenient spots around. Great stop on the Road trip.More

Review collected in partnership with Homewood Suites by Hilton
Thank Lewis G
Response from John-HiltonHelp, on behalf of management at Homewood Suites by Hilton Richmond-West EndResponded 4 weeks ago

Dear Lewis G, Thank you for taking a moment to share your experience. I am happy to hear you found our location and breakfast to your liking. We will address the dripping pipes you mentioned with our team so that can be corrected. We look...More

Reviewed 5 March 2018

Granted, I was here for work purposes, but I loved the location. I travel very frequently and I love the fact that I could go to Krogers nearby and pick up food for my stay. It was clos eto everything, pleanty of food options to...More

Thank kellyanny
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$130 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Glen Allen
#5 Business Hotel in Glen Allen
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Glen Allen
#5 Business Hotel in Glen Allen
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (67)
Room & Suite (27)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Dan D
9 November 2015|
AnswerShow all 7 answers
Response from Michael C | Property representative |
hello! Thanks so much for your inquiry! Our windows are permanently shut for safety reasons. The safety of our guests is always a top priority for us, which is why this remains our window policy. But the rooms are... More
0
Votes
sleuthslayer
1 November 2014|
AnswerShow all 4 answers
Response from Michael C | Property representative |
Hello! Thank you for asking about our wireless internet capabilities and amenities! We actually offer complimentary high speed internet access in every suite, along with complimentary hard-wire internet access if needed... More
0
Votes
Room Tips
"fourth floor!"
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"If you must stay here, ask for a room on the top floor to eliminate noise from upstairs neighbors"
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"Nice location near west end with shops, mall, movie theatre etc."
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"Ask for a renovated room."
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