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TownePlace Suites Richmond

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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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New Jersey
Reviewed 2 weeks ago via mobile

I just stayed here for the second time since November. Both times I stayed here because the price was right and I wanted to do laundry. Also, the first time I wanted a 2 bedroom room with a living room. The next time I may explore other hotel options with laundry. I am a travel agent who travels quite a...

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Helpful?
Thank luv2travel068
General M, General Manager at TownePlace Suites Richmond, responded to this review

Thank you for your loyalty to Marriott and for being a repeat guest at my hotel. As a travel agent and a seasoned traveler, I’m sure you know what good service looks and feels like. That makes me even more thrilled to hear you found our staff to be ‘top notch’. I'm sorry however that you experienced noise issues during...

Reviewed 5 weeks ago

After reading some of the reviews, I was hesitant about staying here but I was happily surprised. The good: There's a small kitchen, at least 1 bedroom, a desk area and a sitting area. Great for a small family. Loved that the bedroom had a door so that my son could go to bed earlier and we could stay up....

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Helpful?
Thank Lakegrlva
Fairfax
Reviewed 20 January 2017

I was apprehensive about staying at this Category 1 hotel and I had never stayed in one before. But I took a chance this time because it has the lowest rate among all the hotels in the same area. But it turned out that this place is a lot better than I expected : My room was ready for me...

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Thank VA_Tourist101
Winchester, Virginia
Reviewed 18 January 2017 via mobile

People standing outside the entry doors smoking, people who appear to live here with kids, bed as hard as a rock....just not my cup of tea. Felt very uneasy when asked how many keys I wanted made for the room and then he answered himself with one?. Afterward he said oops, made an extra one anyway. Glad I carry.

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Helpful?
Thank Kate3168
4231GM, Manager at TownePlace Suites Richmond, responded to this review

Thanks for the response and I'm sorry you were not comfortable at our hotel. As we are an extended stay hotel, some people do stay with us for months or years at a time and yes, some of them have children. I'm sorry you had to witness people smoking outside in the parking lot but that is definitely much better...

Annapolis, Maryland
Reviewed 6 December 2016

Just stayed for a Saturday night. Check-in & check-out were a breeze. Location was ideal and we found that we were within 15-20 minutes of everything we needed. Room, itself, was very pleasant - clean, comfortable bedding, TV's ( 3 of them ) placed in bedrooms and sitting area. Well-appointed kitchen with fridge, microwave and dishwasher. Only downside...tiny bathroom and...

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1Thank Frank L
West Hartford, Connecticut
Reviewed 1 December 2016

I had an OK stay recently. The hotel is tucked back in a suburban office park. Check in was friendly and efficient. The room was large and included kitchenette, refrigerator, and table. The room was a bit noisy due to location near one of doors and room was a bit chilly despite cranking up the heater. The room was also...

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Thank Int_Bus_Travel
Reviewed 4 November 2016

I was a guest for 50+ nights. Highlights: + Staff was uniformly friendly and seemed to care. The surprising exception was the general manager who didn't respond to emails about a mold issue. + Very quiet and very comfortable + The kitchen was well equipped (not always the case in extended stay hotels) Problems - My first room had a...

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Thank David H
Clermont, Florida
Reviewed 3 November 2016 via mobile

It's back there somewhere. A cross between a condo and a hotel. The place was large and nice. The TV was small but OK. The elevator was small but OK. The parking lot was full most of the time with remodeling and repair crews. The breakfast was OK. Check-in and out was fast and efficient. The staff was helpful and...

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1Thank rogersober
Hendersonville, North Carolina
Reviewed 24 October 2016 via mobile

You get a nice kitchenette and comfortable clean room at a modest price. The included breakfast offers eggs, sausage and several other options. Hospitable staff and somewhat secluded location. For Marriott elite members, point stays are a great value.

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Thank ebinde
Virginia Beach, Virginia
Reviewed 23 October 2016 via mobile

I used my reward points for this stay and selected this hotel simply because it required the least amount of points (7,500). I was greeted by Steve the General Manager and he was very friendly, welcoming, informative and polite. The hotel itself looks like a condominium community. The room was spacious, clean and comfortable. There's a full kitchen, desk, couch...

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Helpful?
Thank dczanowski

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Visit TownePlace Suites Richmond located near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, fitness center and outdoor pool. ... more   less 

Additional Information about TownePlace Suites Richmond

Address: 4231 Park Place Court, Glen Allen, VA 23060
Region: United States > Virginia > Glen Allen
Price Range: €104 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Richmond 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Richmond Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Richmond staff and other travellers.
1 question
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Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from TownePlace Suites Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is Wonderful !”
 of 5 bubbles dapperdons, 17 Oct 2016 | Read review
“Avoid this inn altogether - disreputable billing practices.”
 of 5 bubbles Ohio_traveler_46, 19 Jul 2016 | Read review
“rooms on far end of main building are closest to the laundry”
 of 5 bubbles PattiH3, 16 Jun 2016 | Read review
“Stay in same building which have office.”
 of 5 bubbles Iliyash, 12 May 2016 | Read review
“I was on the first floor and had no problems with noise from above.”
  • Room
  • Living Area
  • GREAT kitchen
  • Functional Studio
  • Standard Bathroom
 of 5 bubbles W6196IKmatthewc, 21 Feb 2016 | Read review
5 of 5