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Fairfax Marriott at Fair Oaks

202 reviews
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Traveller (35)
Room & Suite (37)
Dining (15)
Overview
  • Excellent49%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“fair oaks”(14 reviews)
“front desk”(27 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Indoor pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Fairfax Marriott at Fair Oaks
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)Write a Review
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5
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91
66
23
12
5
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All reviewsthe concierge loungefair oaksfront deskplatinum eliteclub roombar kitchenthe sliding glass doorhotel gymnice hotel with great staffparking lotgreat gymbath towelsexterior roomforgot somethinghotel is locatedvisiting family in the areain house restaurant
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21 - 25 of 197 reviews
Reviewed 23 September 2017

Not a bad business hotel - but clearly not up to what I would look for in a Marriott. Marriott properties are typically a notch above comparable hotels, both in terms of physical plant and quality of service. You pay a little more for this,...More

Thank Bill J
Response from Katie B, Front Desk Manager at Fairfax Marriott at Fair OaksResponded 25 September 2017

Thank you for your feedback, Bill J! We sincerely apologize for the problems experienced during your stay. The happiness and comfort of our guests is a top priority and we sincerely apologize that we seemed to have missed the mark during your stay. I have...More

Reviewed 14 September 2017 via mobile

The hotel charges a deposit for internet which is very vague. I've never heard of it before. How come a Marriott hotel doesn't keep a weigh scale. If someone needs to check the weight of bags then how does one do it? The reception had...More

Thank Madhav G
Response from Katie B, Front Desk Manager at Fairfax Marriott at Fair OaksResponded 18 September 2017

Thank you for your feedback, Madhav G. We sincerely apologize for the inconveniences experienced during your stay due to the elevator modernization project to improve the speed and reliability of our elevators. I apologize for any miscommunication on our part, but we do have a...More

Reviewed 19 August 2017 via mobile

I have stayed several times at this Marriott, both as part of large business groups and as an individual, and have enjoyed each time. The rooms are always clean and the beds are super comfy. I have never had a bad experience here. The staff...More

2  Thank WayfaringWalkers
Response from Katie B, Front Desk Manager at Fairfax Marriott at Fair OaksResponded 2 September 2017

Thank you for your feedback, WayfaringWalkers! We are so happy to hear that you have enjoy your time spent with us here at the Fairfax Marriott and have spoken with the executive chef and the culinary team about your feedback for the restaurant. We look...More

Reviewed 16 August 2017

Arrived in the evening and it was quite busy. Check in was fast, easy and friendly. The rooms were clean and comfortable but in need of a few repairs. The bathroom walls needed some patchwork. My in room coffee pot was not working but all...More

1  Thank Tricia R
Reviewed 15 August 2017 via mobile

We stayed here to attend a wedding. Front desk sent us to wrong room number (written) compared to the the keys they gave us to our actual assigned room. We had to waste time walking back and forth to straighten that out. We're Platinum members...More

1  Thank hilary41
Response from Katie B, Front Desk Manager at Fairfax Marriott at Fair OaksResponded 18 August 2017

hilary41 - Thank you for sharing your feedback with us. We sincerely apologize for the service failures you experienced during your stay. I have shared your feedback with the front desk, housekeeping, and engineering team in order to ensure these issues are resolved in the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$84 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Fairfax
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$84 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Fairfax
Room types
Suites, Non-Smoking Rooms
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Traveller (35)
Room & Suite (37)
Dining (15)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Layna K
19 July 2016|
AnswerShow all 2 answers
Response from Blair W | Reviewed this property |
I think that it was $1.75 to wash and dry a load.
0
Votes
Marwan A
9 July 2016|
AnswerShow all 6 answers
Response from Marleneyi | Reviewed this property |
Most rooms are standard size- I'm sure it can accommodate a family of 4
0
Votes
ceskydup
21 December 2015|
AnswerShow all 2 answers
Response from Kelly K | Property representative |
Good afternoon- We are looking foward to your visit! We have several options available. We have a sedan driver named Arif who is extremely helpful and reliable. His rate to and from the airport is $35. Just give us a call... More
0
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123
Room Tips
"3rd floor corner was great-#369"
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"Exterior rooms are quieter and less distracting"
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"stay elsewhere"
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"Make sure the room is insect free!!"
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