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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
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43 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Saint Augustine, Florida
Reviewed 1 week ago

This property is located near an apartment complex and Fair Oaks Mall. Plenty of space for walking. Plenty of restaurants and public transportation nearby. Located near major highways Route 50 and 66 and Fairfax County Parkway. The grounds are well maintained. The property is older but kept clean. The breakfast is minimal (breakfast bars, packets of oatmeal, muffins, tea and...

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Helpful?
Thank RetireeB
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for writing such a wonderful review of our hotel. As you shared, we are in a great location and convenient to the highway, giving easy access to restaurants, shops, and business parks nearby. Thanks again, and we look forward to your next stay with us at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks!   Sincerely,...

Fort Lauderdale, Florida
Reviewed 5 weeks ago

I have stayed at other Extended Stays before and this was the worst. For the amount of money they are charging per night, it is not worth it. The room was drab. The kitchen had no supplies. If you wanted a place setting or silverware, you had to go to the front desk and ask for them along with other...

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1Thank mortellito
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for your review of our hotel. You mentioned that you felt the rate was not in line for the accommodations. I want to assure you we review our rates regularly to be sure we are in line with other similar hotels in our immediate vicinity. When you add in all of the complimentary amenities such as breakfast, parking...

Virginia
Reviewed 25 November 2016

Visiting family who live in a small apartment and have cats, I needed a room close by for myself and dog. This hotel does take pets, though charges a pet fee per night. Extended Stay America is good for longer stays since it has a kitchenette with refrigerator, but was fine for the one night I needed. The bed was...

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Helpful?
Thank BigReader
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

We appreciate your kind comments about your stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Our goal is 100% guest satisfaction, so we are happy to note that you had a good overnight visit, and enjoyed our pet friendliness, clean facilities and the great value we offer. We hope we will be your hotel of...

Woodbridge, Virginia
Reviewed 17 November 2016

The hotel is located in the center of several apartment communities, and condos so you truly get a feel of being at "home with a neighborly vibe". The rooms are clean, spacious, comfortable, and additional items can be requested from the hotel staff if needed. The rates are reasonable and flexible. Convenient drive up parking on lower levels. The rooms...

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Helpful?
Thank SoFaSurfer141
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for sharing your review with fellow travelers online. We are delighted you felt at home with us here at Extended Stay America- Washington, D.C. - Fairfax - Fair Oaks. We appreciate you highlighting our well-appointed suites, on-site facilities and amenities as well as our convenient location. Thank you so much for sharing your satisfaction with us, we look...

Charlottesville, Virginia
Reviewed 10 November 2016 via mobile

I have stayed at several extended stay America is all across the US and this was by far the worst. The only good part to this hotel was the friendly young lady at the front desk. The room was barely cleaned, the counter had sticky spilled stuff on it that had not been wiped up and the floors in the...

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Thank mesey
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Reading about a less than satisfactory stay is difficult as it tells us we were not at our best during your visit. We apologize for that, and please know we are in discussion as to where we fell short so we can make the appropriate corrections. Thank you for letting us know about your experience as we can do much...

Charlottesville, Virginia
Reviewed 30 October 2016

This was supposedly a 2 1/2 star hotel on hotwire. It is a 1 star hotel in my book. The smoke alarm was chirping in the room when I arrived, there was a stain on the comforter and a cigarette hole in it, there was a handprint in vaseline on the wood part of the headboard of the beach. The...

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Helpful?
Thank jackiejamis0n
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

We sincerely apologize for the less than satisfactory stay you experienced. We want all of our guests to enjoy their stay so they will want to come back again and again! Please give us an opportunity to make the necessary corrections and come back so you will have a pleasant visit. Thank you for your feedback. General Manager

Staunton
Reviewed 13 September 2016 via mobile

This is my first stay at Extended Stay America. The location here is great, in Fair Oaks Mall, near many shops and restaurants. It has easy access to I-66. The suites are basic, but clean and efficient. They will supply dishes, coffeemaker, etc., if you ask.

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Thank farmgirl19
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

We are delighted you had a nice experience at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Thanks for mentioning our location in Fair Oaks Mall close to many restaurants and shopping outlets which was perfect for your needs. Our guests frequently mention our super location, and we're happy this made your stay so memorable. We appreciate...

Reviewed 12 September 2016

I haven't stayed at an ESA in years, close to 10 maybe. When I moved to Northern VA in 2001, I lived in one for a year. I enjoyed it as it felt like a mini-dorm, and the amenities were good. My, how times have changed. The Good: + Cheapest place in the area. But I guess you get what...

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Helpful?
Thank Human757703
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for choosing Extended Stay and sharing your thoughts. We are glad you enjoyed the location and cleanliness but we apologize for the wifi issues and your disappointment with the bed and pillow. We pride ourselves on listening and applying guest feedback to improve the overall experience so we appreciate your comments. We do our best to provide excellent...

Reviewed 15 August 2016 via mobile

The location of the hotel is great. It is within a short walking distance to Fair Oaks Mall and a shopping center that has Old Navy and a few other stores. It is about a 7-10 minute drive to Wal-Mart. Now when it comes to the hotel itself, it could be, and for the price, it should be better. The...

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Helpful?
Thank Kimberli R
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Kimberli, thank you very much for your feedback. We are happy you found our location convenient for shopping, but are sad to read you were disappointed with the cleanliness of your room. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures...

Washington DC, District of Columbia
Reviewed 17 July 2016

The hotels room was not clean. The floor was so dirty it was sticky. The internet service was not secure and did not require a password. I had booked the room using a Senior Discount, and at check out they said the computer was down and could not give me a copy of the receipt. My credit card was charged...

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Helpful?
Thank charlesfgere
00esa, General Manager at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks, responded to this review

Thank you for giving us your feedback regarding your stay. Please accept our apologies for not resolving your billing error while still in house. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We are so very sorry for the inconvenience and lack of response from our staff. Please contact me directly...

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Amenities

Highlights
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Address: 12104 Monument Drive, Fairfax, VA 22033 (Formerly Homestead Studio Suites - Washington, D.C. - Fairfax - Fair Oaks)
Region: United States > Virginia > Fairfax
Price Range: €71 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks 2.5*
Number of rooms: 133
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Also Known As:
Homestead Studio Hotel Fairfax
Homestead Studio Suites Fairfax
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks staff and other travellers.
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Houston
3 days ago

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Questions? Get answers from Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on two levels, ask for ground level if you need it.”
 of 5 bubbles BigReader, 25 Nov 2016 | Read review
“Try to get a room in a well lit area to avoid thefts that the front desk warns you about with their signs.”
 of 5 bubbles 801stevenp, 2 Apr 2016 | Read review
“Choose the Back area if you need pool view. Its generally quite around mostly.”
 of 5 bubbles MrNoNameIND, 17 Feb 2016 | Read review
“If you get 2nd floor, there is no elevator - be prepared”
 of 5 bubbles RobertD669, 7 Oct 2015 | Read review
“There are no elevators. Pack light. Let it known when making reservations, if you have ANY kind of physical disability.”
 of 5 bubbles JaniceH829, 10 May 2015 | Read review
5 of 5