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Extended Stay America - Washington, D.C. - Fairfax

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Extended Stay America - Washington, D.C. - Fairfax
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75 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Rochester, New York
Reviewed 2 weeks ago

Upon checking in the hotel was dated, run down and had various stale smells. The first room had a stale smell. mystery black finger prints on the walls, no working remote for TV despite repeated requests to fix. But the coup de gras was the unexpected and unwelcomed visit from a very large bed bug on my pillow while laying...

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Helpful?
Thank sarahplainandtall
N. Virginia
Reviewed 11 October 2016 via mobile

First, they did not honor my reservation for a king bed suite. Put us in a queen room with the hardest bed we have ever tried to sleep on. If it were not for our dog, we would have found somewhere else to stay---terrible situation. Will consider an Extended Stay America again.

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1Thank Donald G
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed to hear about the hotel not being able to honor a king room for you due to overbook for some reason. Your comments were reviewed by the staff, and we will take appropriate steps to make sure your experience is not...

Bethlehem, Pennsylvania
Reviewed 1 October 2016

This was my first stay at a residential type motel/hotel This hotel is not on my top 100. Not happy with the Grab and Go breakfast listed on hotwire- Energy bars, coffee, and wrapped bun. Could not find fruit. I thought the GandG offering was an option, boy was I wrong. The small suite had no dishes, silverware, etc that...

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Helpful?
1Thank George G
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed to hear that you did not have a good stay. Please accept my apology. Your comments were reviewed by our staff and senior management. We will take appropriate steps to make sure your experience is not repeated. I am grateful for...

Alexandria, VA
Reviewed 18 September 2016

You get what you pay for. This was a cheap Extended Stay and it was cheap inside. If you expect your extended stay room has glasses, plates, silverware, pots and pans, here you have to ask for them. Also, when you have a rat or mouse building a nest in the wall behind you refridgerator, expect to deal with it.

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1Thank jdellaripa
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. The situation you described regarding the dishes and cleanliness are truly regrettable. The dishes is the part of our company policy and the maintenance engineer and I inspected the room. As per our conversation over the phone I also went the room at...

United States
Reviewed 29 August 2016

When staying at Extended Stay, my expectations are not set incredibly high, so when I had to exchange my towels at the desk three days after checking in, I wasn't terribly upset. When there were no sheets in the room for the pull out sofa bed, I wasn't angry, and when I had to ask for utensils, dishes, toaster, and...

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Helpful?
1Thank Luvschickens
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you found our hotel to be clean and our staff to be friendly and helpful. Still, I apologize for the trash issue you experienced in the hallway. I will be working with our team to ensure this does not happen again....

Crofton, Maryland
Reviewed 30 July 2016

I currently stay here as a permanent residence. The furnished studio apartment with kitchen meets my needs. I have a month-to-month lease which is wonderful. The staff and management is very nice and is always ready to help if necessary. The location is a block away from the bus stop which takes one to the metro station.

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Helpful?
1Thank Michelle D
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the clean room, staffs and management and also the location of the hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Duluth, MN
Reviewed 23 June 2016

I had fully intended on staying with family. When that didn't work out, I happened upon this oasis at the last minute and was very satisfied. Friendly/helpful staff. Kind of a home away from home feel. I wouldn't hesitate to recommend this to others.

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1Thank duluthdanai
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you taking to the time to write such king words. I am glad we were able to accommodate you and give you a peaceful respite. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Mandeville
Reviewed 19 June 2016

Everything was good except internet to all people in the room. This is nice hotel. We enjoyed our stay. Staff were very cooperative. Offered help to move my luggage from car to the room. Thank you very much!!

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Thank S B
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review. We are pleased you had a great stay despite the slow internet. I will make sure to contact our maintenance engineer to get that issue fixed. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Austin, Texas
Reviewed 13 June 2016

I wish more extended stays were like this one!! updated very clean and good customer service. Also quiet at night and family friendly !! coffee was great in the morning good breakfast. Only 20 minutes from downtown D.C.

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Thank mashtuck1
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for posting a review of our hotel. I am glad that you enjoyed our clean hotel and our great staff during your visit with us. As well, I'm pleased to hear that you found our hotel to be quiet and family friendly and that you enjoyed our grab-and-go breakfast. Thank you for choosing Extended Stay America. We hope...

Quezon City, Philippines
Reviewed 6 June 2016

We had no difficulty in checking into the property. The room was clean. IT had its own kitchenette and the residents could borrow the utensils required. The property likewise offered free wifi. It also offered a "grab and go" breakfast. The price was relatively cheaper compared to similar properties located in other areas. Staff were friendly and accommodating. The hotel...

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Helpful?
Thank Memett2014
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the convenience of all of our amenities and our friendly customer service. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Washington, D.C. - Fairfax

Address: 3997 Fair Ridge Drive, Fairfax, VA 22033 (Formerly Extended Stay Deluxe - Fair Oaks)
Region: United States > Virginia > Fairfax
Price Range: €75 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Fairfax 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Extended Stay Deluxe - Fair Oaks Hotel Fairfax
Extended Stay Fairfax
Fairfax Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Fairfax staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“consider other nearby options.”
 of 5 bubbles sarahplainandtall, 18 Nov 2016 | Read review
“There are many hotels to select from in this area.”
 of 5 bubbles Luvschickens, 29 Aug 2016 | Read review
“I think, close to front desk to receive good wifi.”
 of 5 bubbles sureshkumarb_13, 19 Jun 2016 | Read review
“good one wort it”
 of 5 bubbles mashtuck1, 13 Jun 2016 | Read review
“Chinese restaurant 1 block west (near Harris Teeter) has free delivery and wonderful food.”
 of 5 bubbles NCmacASL, 30 Mar 2016 | Read review
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