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Comfort Suites Southpark

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181 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Southpark
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Showing 180: English reviews
Huntsville, Alabama
Reviewed 13 July 2015

The management and staff were welcoming. The rooms truly needed to be upgraded. Very worn in places with the carpet, edges of the furniture were starting to show a lot of wear (paint/varnish worn off), and the bathroom had areas where the flooring was coming up. The floor in front of the elevator on the 3rd floor needed to be...

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Helpful?
Thank Umfrid
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for spending such a special time with us! I am so proud of our staff for making you feel welcome, and accommodating you during your stay. I thank you for taking the time to leave your comments and suggestions for us. We have several renovations projects that are going to be taking place in the upcoming...

Wellsboro, Pennsylvania
Reviewed 27 June 2015

The woman that checked us in was GREAT! When we asked if she had any more extra plain water instead of the flavored she went and got some free of charge for us and apologized. She was AMAZING! The room was great! The bed was sooooo comfy and the pillows were pretty good.The room was spacious and really comfy. I'd...

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Helpful?
Thank MsueW
ManagementTeamGM, Manager at Comfort Suites Southpark, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are pleased that you enjoyed the staff member that checked you in. We will be sure to pass that on to her. We are glad you enjoyed the room. Thank you so much for your feedback. Thank you for your time. We hope to see you again...

Pittsburg, Kansas
Reviewed 20 June 2015

I have seen reviews from Trip Advisors on this hotel , but ours was so different! The lady I talked to on the phone was very nice and we discussed room choices. When we got there, Porcha was so not friendly that it was overwhelming! She acted like she didn't care whether we stayed there or not. Not only did...

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Helpful?
Thank PamelaT702
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We are very disappointed that your experience was less than a perfect "5".I am happy to hear that he front desk representative you initially spoke to was very friendly, and you were able to discuss all of the different room choices hat you could choose from However,...

Cincinnati, Ohio
Reviewed 18 June 2015

The management and staff always great you with a smile whether you are checking in or just passing them in the hallway. Everyone is very pleasant and easy to talk to. The maid staff does an excellent job in keeping the room clean and stocked with the essentials (clean towels, toiletries, cups, etc.). I've stayed at other Comfort Suites over...

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Helpful?
Thank geoffThud
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for your fantastic review of our hotel! I am so happy to hear that our staff was awesome, and provided you with a WOW can do attitude! They certainly work very hard to make sure that all of our guests are well taken care of, and feel right at home when visiting. I am delighted to...

Athol, Massachusetts
Reviewed 15 June 2015

I did not have the pleasure of staying at this hotel, but spoke with the staff many times. They were very kind, courteous and eager to help me with my unfortunate situation. We had planned a trip down south to visit family and were going to be traveling through this area. Shortly after we booked our room online we had...

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Helpful?
Thank Erica N
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for taking the time out of your busy schedule to write a wonderful review of our hotel! I am so happy to hear that you were impressed my staff professionalism while during your several encounters with them. We like to ensure that our guests feel welcomed from the time they initially called the hotel to reserve...

Kuwait
Reviewed 15 June 2015

I had a wonderful stay at the Comfort Suites Southpark. I am completely amazed at the wonderful breakfasts provided; more than just coffee, fruit and yogurt. There were cereals, eggs with sides changing daily, waffles if you wanted them, fruit, a variety of danishes. The service in all areas were superb, not only in the room but also in the...

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Helpful?
Thank Nikoblue2005
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We are very thrilled that your experience was a perfect "5".We strive for excellence in all aspects of the hospitality that we provide and the special amenities are just one of the many features that we offer to our guests to make their stay not only comfortable...

Minneapolis, Minnesota
Reviewed 5 June 2015

We enjoyed this location so much we stayed there TWICE on our latest trip. The Suites room set-up is ideal because of the sleep sofa. This gives a family of 5 a bit more room without the need for an airbed. We stayed 2 nights on the 1st leg of our journey to visit old friends in the Dinwiddie/Colonial Heights...

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Helpful?
Thank godprovides
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

I greatly appreciate your outstanding review! We are proud to be your preferred hotel of choice when staying in the Colonial Heights, VA. Its always a pleasure to know that our guests choose our hotel because of the location and the team members they encounter. As a team, we are well aware of what is important to guests which is...

Sanford, Florida
Reviewed 1 June 2015

I stayed at this hotel for 30 days and never had a problem, the rooms were clean, the staff was very friendly, and the breakfast was good. They even gave me a number to get my XBOX one connected for my entire stay. The only problem I had is with the city whom for some reason decided to have a...

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Helpful?
Thank Mo F
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for taking the time out of your busy schedule to write a wonderful review of our hotel! I am so happy to hear that you were impressed with how clean and comfortable our guest rooms were during your stay. We like to make sure that our guests feel at home when they are traveling, and I...

Wilmington, North Carolina
Reviewed 26 May 2015 via mobile

The balcony suite was a disappointment. Save your $20 per night and forego the balcony suite. The furnishings on the balcony were mid 90's plastic chairs that were gross, weathered, and I was scared to try and sit in them because they looked as though they would collapse underneath me. I mean, spend $40 per suite people and put some...

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1Thank jaye528
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We strive for excellence in all aspects of the hospitality that we provide and the special amenities are just one of the many features that we offer to our guests to make their stay not only comfortable but memorable as well. I am very sorry we failed...

South Hill, Virginia, United States
Reviewed 9 May 2015

This hotel was very accommodating, they let me check in an hour early when I showed up early. They were very polite and the room was quite clean. I will more then likely choose them again for a quick weekend or weekday get away.

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Helpful?
Thank Liz E
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Dear Ms. Liz E, thank you for your recent stay and very positive comments regarding your experience. I am thrilled to hear that you had a great experience and thank you for commenting about our hotel cleanliness, friendliness and facilities. As a team, we are aware of what is important to guests which is why we choose to go above...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites Southpark

Address: 931 South Ave, Colonial Heights, VA 23834
Region: United States > Virginia > Colonial Heights
Price Range: €81 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Southpark 2.5*
Number of rooms: 91
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Also Known As:
Comfort Suites Southpark Hotel Colonial Heights
Comfort Suites Colonial Heights
Colonial Heights Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Southpark staff and other travellers.
1 question
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Elgin, South Carolina
over a year ago

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Questions? Get answers from Comfort Suites Southpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony room which faces the pond.”
 of 5 bubbles The_F_team, 29 Oct 2016 | Read review
“The second floor has the laundry room. I would recommend a higher floor.”
 of 5 bubbles Lgarm18, 1 Sep 2016 | Read review
“try to get a lake view”
 of 5 bubbles bstnlvr070100, 15 Aug 2016 | Read review
“balcony, indoor pool, free breakfast”
 of 5 bubbles 668divined, 24 Mar 2016 | Read review
“the hotel has some rooms with balconies”
 of 5 bubbles CThreat, 23 Mar 2016 | Read review
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