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Country Inn & Suites Chester

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Country Inn & Suites Chester
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416 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites Chester
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Showing 416: English reviews
East Oak Hill, West Virginia, United States
Reviewed 12 September 2016

The hotel staff were very pleasant and accommodating. The room was clean except for mold in the bathroom ceiling and around the bathtub. The pool was a bit green as well. Management asked about our stay and we informed him of the issues. He was very apologetic and assured us he would look into this.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank RLJeffries
CISCHESTERGM, Manager at Country Inn & Suites Chester, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. I would like to apologize for inconveniences caused to you during your stay with us.I would like to assure you for your future stay I will make sure to have a comfortable stay with us.

Lennox, South Dakota
Reviewed 11 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Curt F
CISCHESTERGM, Manager at Country Inn & Suites Chester, responded to this review

Reviewed 10 September 2016 via mobile

Got a suite with my in laws. The pull out sofa was ripped. The mattress also looked like someone pooped on it. Slept on the floor with the mattress and i could feel every spring. I dont think i slept more than 1 hr all night.

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Helpful?
Thank katey1393
CISCHESTERGM, Manager at Country Inn & Suites Chester, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. I would like to apologize for inconveniences caused to you during...

Snow Hill
Reviewed 4 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Donald C
CISCHESTERGM, Manager at Country Inn & Suites Chester, responded to this review

Lake Hiawatha, New Jersey
Reviewed 25 August 2016

Sign of Hotel Name could be seen from the main hwy; however, uneasy to find the entrance road to the front of hotel. Looking a little bit hard, we only found a mailbox #2406 which led to the front entrance of hotel. We received an upgrade room from double beds to one bed King size and sofa bed with no...

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Helpful?
Thank Eunice I
CISCHESTERGM, Manager at Country Inn & Suites Chester, responded to this review

Thank you for reaching out and writing your review.we are happy to hear that you enjoyed your stay with us would like to see you again when your travel plan brings you back to this area.We will not give you any chance to complain,please give call before your arrival next time.

Boston, Massachusetts
Reviewed 19 August 2016

We did a road trip to Florida and stayed here overnight. When we checked into the hotel we were given a nice room, by a friendly front desk clerk. The room itself and the bathroom was really clean. The pull-out couch was uncomfortable but apart from that the hotel met our needs.

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Helpful?
Thank hroyale
Reviewed 10 August 2016

While the hotel is older and a little worn, the staff is excellent and easy to deal with. They are very accommodating and do everything to make it right. The first night, the room smelled like smoke and we asked to move as it was supposed to be a nonsmoking room; so they moved us and gave us a credit....

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Helpful?
Thank Marc F
Chester, United States
Reviewed 8 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Gary P B
Reviewed 7 August 2016

The worst hotel experience ever!! Manager was rude. Kids running from pool onto wood floors in hall (by elevator) and lobby. Rooms not cleaned. Shabby furnishings. No toilet paper or enough towels. Only good thing was attendant "B" at front guest. Beware of this place and run as far as you can get!!!!

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Helpful?
Thank Norry370
Crystal L, Manager at Country Inn & Suites Chester, responded to this review

At the Country Inn & Suites Chester, we value all guest feedback. We strive as a hotel to provide a clean, safe, and comfortable place to stay for all of our guests. We have reached out to this guest regarding the matter. We use all of guest feedback to make the necessary changes to the hotel to make it better...

Chester, United States
Reviewed 6 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Allison C
Crystal L, Manager at Country Inn & Suites Chester, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Chester, VA! This hotel suits business and leisure travelers alike with a prime location between I-95, Jefferson Davis Highway and West Hundred Road. Make your way to the complimentary, hot Be Our Guest Breakfast buffet, and then check emails with free high-speed Internet access. Families love the heated indoor pool and whirlpool tub for afternoon entertainment, and corporate travelers appreciate having an on-site business center. Ready to get out and explore all that the Richmond area has to offer? See the region's natural beauty at Dutch Gap Conservation Area or get a taste of the fascinating local history at Henricus Historical Park, Castlewood Plantation House and Fort Lee. 100% Non-smoking facility ... more   less 

Additional Information about Country Inn & Suites Chester

Address: 2406 W Hundred Rd, Chester, VA 23831-2303
Region: United States > Virginia > Chester
Price Range: €86 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites Chester 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Inn & Suites Chester Hotel Chester
Country Inn And Suites Chester
Chester Country Inn
Hotel Style:
#1 Best Value Hotel in Chester
#5 Business Hotel in Chester
#5 Family Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites Chester staff and other travellers.
2 questions
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Washington DC, District of Columbia
Greenville, South Carolina
10 months ago

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Questions? Get answers from Country Inn & Suites Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite with a door between the bedroom and living room.”
 of 5 bubbles sandyshore, 27 Jan 2017 | Read review
“I would ask for a first or second floor room in case the elevator stops working.”
 of 5 bubbles MootsieFortWayne, 19 Oct 2016 | Read review
“Don't choose a room with a pull-out bed”
 of 5 bubbles hroyale, 19 Aug 2016 | Read review
“Wake up early enough to enjoy the EXCELLENT free breakfast.”
 of 5 bubbles 2014CorvetteStingray, 29 Jun 2016 | Read review
“I had 5 girls on the 3rd floor for a birthday party! WE DIDN'T GET ANY CALLS OR ANY COMPLAINTS!! Sound floors/walls!”
 of 5 bubbles 403malindah, 26 Jun 2016 | Read review
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