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All reviewsfront deskcracker barrelroom was cleanwafflesparking lotgreat customer serviceoff the highwaymarriott pointscheck in was easyconvenient locationgas stationvery nice hotelthe breakfast areafresh fruiteasy accesscomplimentary breakfastwould stay again
Had a room on the forth floor - pretty quiet for being close to the highway
TV worked well as did wifi
Very clean - staff very courteous
Plenty of options for food - Old Country Buffet is across the parking lot and Denny's is...More
Thank Don B
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 16 January 2017
Many thanks for your feedback - we appreciate that you enjoyed your stay with us
We stopped on our way to South Carolina and had a wonderful experience. Tauri at the front desk was extremely helpful and made sure our 2 rooms were adjoining as requested. She was very professional and friendly! We had an early start in the morning...More
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 23 December 2016
Thanks for the feedback - Tauri is indeed a superstar - hope to see you soon - happy holidays!!
Staff (Jason, Tauri, and housekeeping (blond ponytail and tiny feet :)), were professional and very friendly! Really nice people! Have to give extra props to Jason who worked his "magic" as he made on-the-spot, last minute accomodations for my sister who was in a wheelchair...More
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 19 December 2016
Many thanks for your kind comments on Jason, Tauri and our housekeeper - we take great pride in providing first class service to all our customers
Perfect for what it is. Not a fancy hotel, and downmarket for Marriott. But newer, nice, clean, simple. No mugs here, only disposable cups. But free wifi and free breakfast. Lots of restaurants near by. Do remember to put out the do not disturb sign...More
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 12 December 2016
Great friendly service, quiet room and good breakfast (poppyseed bread was excellent). Bathroom sink a little small. Bed comfortable, fridge and microwave. Bed was comfortable. Tauri front desk person was very cordial and friendly.
Thank A TripAdvisor Member
Response from Andrew M, General Manager at Fairfield Inn Richmond ChesterResponded 9 December 2016
Thanks for the feedback and especially for mentioning Tauri - she is our superstar on the front desk