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Fairfield Inn Richmond Chester

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276 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

Let me say the staff was outstanding. Very accommodating. It's a good thing because there was very little in the room. 2 cups, no coffee,no bathroom amenities, etc. the staff was wonderful about getting what we needed, but we had to ask. It is the first Fairfield that we felt was not worth the price.

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Helpful?
Thank vacationer60745
Statesville, North Carolina
Reviewed 5 days ago NEWvia mobile

Outstanding , very clean, great breakfast with fresh fruit , eggs , sausage , juice machine with 4 different juice types and too many others to write down. Friendly staff and courteous when I needed to make a change. Very clean room and felt very safe. Cracker Barrel restaurant 100 yards across parking lot, no need to drive. Logan's Roadhouse...

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Helpful?
Thank Gamewarden48
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your feedback - we appreciate the acknowledgement that we were successful in making your stay great

Reviewed 1 week ago via mobile

Stayed here for a week for a work trip, I think this hotel deserves a 3 star. It's about average compared to other Fairfield inns I've been to. Here are the good and the bad Good - newly renovated rooms - relatively clean mattresses (I did check) - close to restaurants - the breakfast is pretty good (really like the...

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Helpful?
Thank shashac
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for the good and the bad feedback - we appreciate being able to improve on the areas that we can improve on - that highway turn is a problem which the county is going to correct in the next 6 months to a year with some road improvements

Connecticut
Reviewed 3 weeks ago

We stopped here after a long drive from home. Conveniently located directly off of the highway. Plenty of restaurants and gas station options. Basically everything you need for a quick overnight stay. It's a Fairfield Inn so it's a value hotel. We were pleasantly surprised by the updated rooms. Fresh carpet, clean rooms and modest redo on the bathrooms. King...

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Helpful?
Thank ARJACT
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your feedback on your stay - I'm glad that we were able to accommodate your requests and needs

Raleigh, North Carolina
Reviewed 26 January 2017 via mobile

Worst place I ever stay, I was itching the whole 6 hours I stayed here. It's right off the highway but basically and roach motel that is not worth the 50 I spent. The person at check in had on a wife beater like they had been sleeping and the room was so nasty .

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Helpful?
Thank Keosha1908
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for bringing to my attention the problems that you faced at the Fairfield Inn Chester - if you would like to contact me directly we can discuss them further - we take great pride in providing a clean and friendly hotel for all of our customers.

Saskatoon, Canada
Reviewed 13 January 2017 via mobile

Spent a night here. Got in after dark but was very close to interstate. Lots of restaurants nearby. Clean rooms, friendly staff and breakfast was better than an average Fairfield. I would stay here again.

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Helpful?
Thank Julie F
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

thanks for letting us know that we are doing it right

Boston, Massachusetts
Reviewed 9 January 2017

We stayed here one night to break up a long drive and should have kept driving. We arrived to the pet friendly hotel with a dog and I was up very early in the morning to take my dog outside. An hour or so later at 5 am, we received a call from front desk asking if we had a...

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1Thank Masch1023
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I am so sorry that we were not as professional as we should have been in calling you at 5am - this indeed should not have been done - we have corrected this procedure going forward so that it will not happen again

Baltimore, Maryland
Reviewed 7 January 2017 via mobile

So my husband and I were traveling from Baltimore to central Florida. We got caught in a blizzard with two dogs. Yeah yeah, we should have checked the forecast. Oh well we all know how the media gets. Anyway... got here and they were very nice. The guys name was Mark Johnson and he was very accommodating in our time...

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Thank Sara R
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks - we are so glad that we were able to help you through the blizzard - thanks for singling Mark out - he is indeed a gem

Reviewed 6 January 2017

Had a room on the forth floor - pretty quiet for being close to the highway TV worked well as did wifi Very clean - staff very courteous Plenty of options for food - Old Country Buffet is across the parking lot and Denny's is about as close - many other restaurants of various types nearby - I walked to...

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Helpful?
Thank Don B
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your feedback - we appreciate that you enjoyed your stay with us

Budd Lake, New Jersey
Reviewed 21 December 2016

We stopped on our way to South Carolina and had a wonderful experience. Tauri at the front desk was extremely helpful and made sure our 2 rooms were adjoining as requested. She was very professional and friendly! We had an early start in the morning and were expecting to miss the complimentary breakfast but we were pleasantly surprised that they...

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Helpful?
Thank JoanneOno
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thanks for the feedback - Tauri is indeed a superstar - hope to see you soon - happy holidays!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located near I-95 south of Richmond, Virginia, this newly renovated Fairfield Inn prides itself on providing first class service. Our new rooms provide a wonderful workspace as well as comfortable beds and furnishing to help you relax. Our hot complimentary breakfast each morning provides a great start to your day. You can also relax in our indoor pool or work out in our new fitness facility. We also have a laundry if the need arises ... more   less 

Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Road, Chester, VA 23831
Region: United States > Virginia > Chester
Price Range: €101 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn
Hotel Style:
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Richmond Chester staff and other travellers.
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Questions? Get answers from Fairfield Inn Richmond Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel nearby”
 of 5 bubbles vacationer60745, 22 Mar 2017 | Read review
“Room 311 is a good choice.”
 of 5 bubbles 844paulah, 3 Dec 2016 | Read review
“The hotel is set back off of route 10 so I don't think any room would hace a "noise" problem.”
 of 5 bubbles 316bruceb, 20 Nov 2016 | Read review
“Ask for two beds in advance if you need them.”
 of 5 bubbles Finoke, 24 Oct 2016 | Read review
“I like the fourth floor - seems like there are less people there.”
 of 5 bubbles catepowell, 6 Jun 2016 | Read review
5 of 5