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SpringHill Suites Chesapeake Greenbrier

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SpringHill Suites Chesapeake Greenbrier
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264 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Start your review of SpringHill Suites Chesapeake Greenbrier
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Reviewed 3 days ago NEWvia mobile

I would not stay at this hotel again. I would try a Hilton. The house keeping only shows up when they want to and when they do they do not clean the entire room. Also maintenance is not 24/7. They have air conditioner in rooms that are on a timer and shut off after 3 hours so you wake up...

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Helpful?
Thank Tom H
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that we had some housekeeping issues during your stay. I will make sure to speak to our hotel manager, Candice Neal, and insure that we take corrective action. Please call Candice at 757-410-9406 so we can make this right for you and our future guests.

New Castle, Delaware
Reviewed 6 days ago NEW

Springhill suites was in a great location near the shopping malls, movie theaters, and restaurants. The breakfast was great and Ms. Debby who managed the breakfast area was fantastic. She was pleasant and courtesy to all the guests. The only two issues was the elevator and the wifi. The one elevator was down waiting for repair and the wifi was...

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Helpful?
Thank smithtimberland
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to write such a wonderful review of our hotel. I will make sure to let Ms. Debby know that her hard work has not gone unnoticed. Please come back and see us again the next time you're in the Chesapeake area.

Reviewed 6 days ago NEW

Upon arrival at 1:00am, Terrance was very friendly and welcoming. He made sure our rooms were ready and would accommodate the number of people in our group. He let us know about the restaurants in the area that were still open. He let us know about the continental breakfast. He informed us about the renovations. We had noticed the improvements...

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Helpful?
Thank Lynn A
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm so happy to hear that Terrance was a friendly face to welcome you upon arrival. Please come back and see us again to see the finished product!

Miami, Florida
Reviewed 6 days ago NEW

The staff is impeccable and the room is ALWAYS clean and comfy. I choose this hotel over all of the others in Chesapeake. Breakfast is included and has the essentials for the morning meal. Restaurants of many kinds are within a mile radius.

Review collected in partnership with this hotel
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Helpful?
Thank Sheran K
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for making us your hotel of choice in Chesapeake. I will make sure to pass along your kind words to the staff and tell them all to keep up the great work. We can't wait to see you the next time you're in Chesapeake!

Hixson
Reviewed 1 week ago

Wonderful experience. Great comfortable bed. The staff was great. Very friendly. Crystal checked us in and answered all our questions. Ms Cassandra was great too. Dee helped my mother-in-law find her way when we were busy with wedding duties. Loved staying here.

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Helpful?
Thank janethixson
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel and staff. I will make sure to pass along your comments to Crystal, Cassandra, and Dee. Please come back and see us again the next time you're in the area.

United States
Reviewed 2 weeks ago

We arrived in Chesapeake with plans to stay at a different hotel who couldn't find out reservation in their system! With a wheelchair in toe with my son, I was in tears after a long drive with too many stops to explain... I frantically called Spring Hill and an angel, named Joey, calmly told me they were a mere 2...

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Helpful?
Thank Michele D
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for such a wonderful review of our hotel! We know that Joey is truly an asset to our hotel, so no stealing him! I will make sure that you kind words and comments are extended to Joey and the rest of the team. Please come back and see us the next time you're looking for homes!

Suffolk, Virginia
Reviewed 3 weeks ago

A nice place , clean rooms, set up with more room than most motels. The only drawback was, they were putting in new carpet and we were there for 2 weeks and they never finished the second floor hallway, so it was kind of tore apart. The room and the people are great.

Review collected in partnership with this hotel
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Helpful?
Thank 788kevin
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that we were unable to finish the carpet while you were staying with us. I hope the next time you're in Chesapeake you will come and see the finished product and give us a second chance to make a first impression.

Xenia, Ohio
Reviewed 3 weeks ago

I went to Chesapeake for a funeral. This was my first time staying at SpringHill Suites. I thoroughly enjoyed it. They staff was friendly and helpful and the hot breakfast was an additional bonus...thank you Debbie!

Review collected in partnership with this hotel
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Helpful?
Thank Lucinda B
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear the reason that you came to stay with us. I hope the staff offered their condolences during your stay. I will make sure to pass along your kind words to Debbie and tell her to keep up the great work.

Raleigh, North Carolina
Reviewed 4 weeks ago via mobile

I absolutely LOVE this hotel from check-in to check-out. The front desk receptionists are very polite and professional! Ms. Cassandra's personality is awesome! Every time I stay at this hotel, I look forward to seeing her. The staff in the kitchen were awesome too. Can't remember names but they went the extra mile to make sure I had the perfect...

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Helpful?
Thank pytricehill
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I will make sure to forward your comments to Cassandra and the rest of our team and tell them to keep up the good work! Please come back and see us again the next time you're in the Chesapeake area.

Chesapeake, Virginia
Reviewed 5 weeks ago via mobile

I stayed at the Springhill Suites Chesapeake Greenbriar this week end and had an excellent experience. Ms. Cassandra and the rest of the staff were very friendly and accommodating. My room was clean, quiet and comfortable. I recommend this hotel to everyone!

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Helpful?
Thank Rsherrill4
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your awesome review of our hotel! I will pass along your words to Cassandra and the staff and tell them to keep up the great work! Please come back and see us again the next time you're in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Springhill Suites Chesapeake Greenbrier is your all suite hotel eqipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. ... more   less 

Additional Information about SpringHill Suites Chesapeake Greenbrier

Address: 1446 Crossways Blvd, Chesapeake, VA 23320-2839
Region: United States > Virginia > Chesapeake
Price Range: €94 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chesapeake Greenbrier 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Chesapeake Greenbrier Hotel Chesapeake
Hotel Style:
#2 Romantic Hotel in Chesapeake
#9 Business Hotel in Chesapeake
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Questions & Answers

Questions? Get answers from SpringHill Suites Chesapeake Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less ac noise.”
 of 5 bubbles lynna548, 22 Feb 2017 | Read review
“There is a fridge, microwave, and coffee pot in every room.”
 of 5 bubbles SheranK_11, 22 Feb 2017 | Read review
“Our room had two queen beds and a sofa sleeper....kids loved it!”
 of 5 bubbles Daytriper_12, 13 Feb 2017 | Read review
“Our room on the 5th floor was extra quiet and the blackout curtains worked so well that we couldn't tell when it was morning.”
 of 5 bubbles HalfMaryPat, 3 Jan 2017 | Read review
“Very close to shopping and entertainment.”
 of 5 bubbles ncnjgirl217, 28 Dec 2016 | Read review
5 of 5