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SpringHill Suites Chesapeake Greenbrier

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SpringHill Suites Chesapeake Greenbrier
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252 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Reviewed 2 days ago NEWvia mobile

Let me start with saying that I stay at a lot of various Marriott brand hotels and this recent stay in Chesapeake was booked for a work event. It is not a bad hotel but it is not a nice hotel. They are going through a major remodel so it could improve. The elevators are in rough condition. The shower...

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Helpful?
Thank Ron M
Washington DC, District of Columbia
Reviewed 1 week ago

Ms. Cassandra was excellent! she provided me with an early check in to my room so that I could change from my civilian attire to my uniform allowing me to not only make my meeting on time but not have to change in the bathroom! Great customer service! thank you so much Ms. Cassandra!!!

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Helpful?
Thank annonymous34
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind review! I will make sure to pass this along to Cassandra so she knows her hard work does not go unnoticed. Please come back and see us again soon the next time you're in the area!

Reviewed 1 week ago via mobile

I stayed at SpringHill Suites due to inclement weather. Cassandra, Front Desk associate is the reason i will rtn. Her pleasant demeaner and go to attitude made a stressful durable. Lunch was provided which was greatly appreciated...usually breakfast is all that is provided.

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Helpful?
Thank cbsnikki
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm so happy to hear that Cassandra made a stressful situation better. I will pass along these kind words to her. Please come back and see us again the next time you're in town.

Reviewed 1 week ago via mobile

When I say they go out of their way here at Springhill Suites Cheasapeake Greenbrier, that's exactly what I mean! Many people at the hotel were stranded due to severely inclimate weather, they held a hot chocolate and hot soup bar for the guests so we could have something to eat as no businesses were even open anywhere in the...

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Helpful?
Thank Donald S
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that Cassandra and Candice both were there for the guests during our inclimate weather. I will make sure to pass along your kind words. Please come back and see us again soon the next time you're in town, hopefully with better weather!

Pittsburgh, Pennsylvania
Reviewed 1 week ago

We had a 2 Q Suite on the 4th floor. The room had recently been updated however it was on the cheap. I was under impressed with the free breakfast and the fact it closed at 9:30am on a weekday. I was very annoyed that the elevator was dirty and the hall way needed vacuumed. I only saw three employees...

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Helpful?
Thank PamFJohnB
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that you did not enjoy one of our newly renovated rooms, I will be speaking with the General Manager about what we can do to further improve it and make it impressive for future guests.

Houston, TX
Reviewed 2 weeks ago

We stayed at Springhill Suites twice -- once when our flight arrived late on the 23rd and then again for a few nights over New Years. On both occasions, our stay was enjoyable. The Customer Service from Jessica and her staff was consistently exceptional. During our very late check-in, Terrance couldn't have been more courteous and understanding. The front desk...

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Helpful?
Thank HalfMaryPat
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel! I'm so happy to hear that you enjoyed your stay with us twice! We'll see you the next time you're in the area!

Rocky Mountain National Park, Colorado
Reviewed 2 weeks ago

The staff were wonderful and extremely helpful! We arrived almost 4 hours prior to check-in, but our room was ready. The room was clean and spacious with a great view. Even though they are in the middle of renovations, all service requests were immediately accommodated. I would recommend this hotel to anyone.

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Helpful?
Thank ncnjgirl217
Jessica S, Operations manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm so happy to hear that you were well accommodated during our renovations and that you would recommend our hotel. Please come back and see us again!

Chula Vista, California
Reviewed 3 weeks ago

A solid 3-Star hotel. Much nicer than expected. Small breakfast area but no trouble with seating and food was better than expected. This is by no means a luxury hotel, but it is very comfortable with nice finishing touches. Beware, the kitchenette is very small. Only the sink puts it apart from any other kitchenette with a microwave and fridge.

Review collected in partnership with this hotel
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Thank yarrumleahcim
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm glad to hear that we exceeded your expectations for your stay. Please come back and see us again the next time you're in the Chesapeake area.

Las Cruces, New Mexico
Reviewed 3 weeks ago

I had a meeting up in Hampton but because of the awesome staff, I stayed here and fought the traffic. The location is close to shopping, the interstates and great restaurants. The staff was very accommodating to an early check in and due to a cancelled flight, accommodated a late check out.

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Thank Jesse11141973
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel and staff! I'm so happy to hear that you chose to stay with us because of our staff. I will make sure that everyone hears your kind words and continues the great work. Please come back and see us the next time you're in the area.

Roanoke, Virginia
Reviewed 4 weeks ago

Hotel was being renovated but not disruptive to patrons --- very clean and organized. I enjoyed the stay and will continue to stay there when traveling to area. It is conveniently located with multiple restaurant options close-by, and easy access to interstate.

Review collected in partnership with this hotel
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Helpful?
Thank susancB6925NN
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm so happy to hear that even while we are renovating we have not disrupted our guests. Please come back and see us the next time you're in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Springhill Suites Chesapeake Greenbrier is your all suite hotel eqipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. ... more   less 

Additional Information about SpringHill Suites Chesapeake Greenbrier

Address: 1446 Crossways Blvd, Chesapeake, VA 23320-2839
Region: United States > Virginia > Chesapeake
Price Range: €85 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chesapeake Greenbrier 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Chesapeake Greenbrier Hotel Chesapeake
Hotel Style:
#2 Romantic Hotel in Chesapeake
#9 Business Hotel in Chesapeake
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Questions & Answers

Questions? Get answers from SpringHill Suites Chesapeake Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 5th floor was extra quiet and the blackout curtains worked so well that we couldn't tell when it was morning.”
 of 5 bubbles HalfMaryPat, 3 Jan 2017 | Read review
“Very close to shopping and entertainment.”
 of 5 bubbles ncnjgirl217, 28 Dec 2016 | Read review
“all rooms seemed good as we had people on all different floors and no one had a complaint”
 of 5 bubbles 926tbrown, 23 Oct 2016 | Read review
“continue doing what you do”
 of 5 bubbles 777mello, 20 Aug 2016 | Read review
“I was on the 4th floor and it was quiet and nice. Awesome.”
 of 5 bubbles G8968NQbarbarag, 17 Aug 2016 | Read review
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