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Hilton Garden Inn Charlottesville

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Hilton Garden Inn Charlottesville
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813 Reviews from our TripAdvisor Community

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Showing 808: English reviews
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Palmyra, Virginia
Reviewed 1 week ago

Very nice setting close to home and large rooms with hot tubs available. Quiet setting and comfortable. Next to Shadwell's Restaurant, a favorite in Charlottesville. Convenient and a good value for this area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank AnneHahn
Columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We stayed one night, as we visited the area specifically to see Thomas Jefferson's Monticello. Our room was on the top floor, newly remodeled. We found the room & hallway to be exceptionally clean and quiet. We sleep best on a firm mattress, and we found it to be just that! The surrounding area is lovely, close to Martha Jefferson...

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Helpful?
Thank shar_right
About Hotel's Favourite Review
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Dear shar_right, It is great to hear you had such a positive experience with our newly remodeled rooms. You are correct, the scenic views of the pond and the hospital from the 4th floor are quite lovely. Thank you for the kind feedback regarding our breakfast. While the HGI breakfast is for cost, our goal is to provide a higher...

Virginia
Reviewed 1 week ago

Great location that is very close to downtown shops and breweries. The hotel has a free shuttle that takes you anywhere within a 7-mile radius. They currently have construction going on, but we did not notice outside of the materials in part of the parking lot. Our first room was not great, the TV did not work and we were...

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Helpful?
Thank forrill04
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Dear Forrill04, Thank you for pointing out some of the great features of our property. I am very happy to hear that our property exceeded your cleanliness standards. I also wanted to offer a helpful travel tip. If you are not already a member, I would highly encourage you to join our Hilton Honors loyalty program. One of the benefits...

Winchester, Virginia
Reviewed 1 week ago

I booked my reservation for Wednesday, Feb. 8, 2017, using United Airlines miles, and I paid extra to include breakfast and the leisure package. The two ladies working the front desk were extremely nice but did not recognize the booking code, so they called the manager on duty (it was about 4:30pm). We were given a pass for our breakfasts,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank brianbF4075HQ
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Good day Brian, I appreciate the feedback you have offered regarding your experience. I apologize for any confusion regarding your booking. I have had an opportunity to review your booking details and after some careful research and discussion with the Hilton Revenue Support team, I believe I can shed some light on what may have occurred. There are a few...

Columbus, OH
Reviewed 2 weeks ago

This is a very nice hotel. It has nice decor, is very clean, and well maintained. The location and landscaping is superb. We found the atmosphere to be very relaxing. The room was laid out nicely, was very clean, and again well maintained. We enjoyed the complimentary cookies, fruit, coffee, and tea in the evening. We ate both dinner and...

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Helpful?
Thank SteveColumbus_OH
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Dear SteveColumbus_OH, Thank you for such a generous review. Your feedback is very much appreciated. We'll look forward to hosting you on your next visit to Charlottesville. Stay warm up there this winter! Sincerely, Michael Estes General Manager

Montgomery Village, United States
Reviewed 3 weeks ago

We enjoyed our stay. Great breakfast choices. We had a nice large room with fridge and keurig. Larger fitness room than most hotels. Very nice lounge and fireplace with evening snacks. We would stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank michelledA6488EB
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Dear michelledA6488EB, Thank you for the kind words. I am excited to hear you had such a pleasant visit with us. We look forward to seeing you again in the future! Sincerely, Michael Estes General Manager

Myrtle Beach
Reviewed 4 weeks ago

Pros: Great rooms, clean, spacious and quiet (didn't hear noise from halls). Staff was very friendly and accommodating. Breakfast was also good. Cons: Very very busy. Hard to find a seat at breakfast.

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Helpful?
Thank 007Damselfly
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Dear 007Dameselfly, Thank you for the feedback. I am thankful to hear you had a pleasant stay. You are correct that breakfast can get quite busy, particularly on the weekends. I find those guests that are early morning risers are typically able to avoid the mid-morning crowds. Safe travels to you in the future! Sincerely, Michael Estes General Manager

Reviewed 4 weeks ago

The room was fine, but I was charged twice -- once on the card I used for the online reservation, and again on the card I used at check-in. Hotel clerk was supremely unconcerned by this issue, and refused to take any steps to resolve the double billing. I won't be doing business with Hilton again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jenny D
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Dear Jenny D, I am sorry to hear your experience was less than pleasant. I understand that credit card holds can be tricky for our guests when needing to change the method of payment. These holds can be tricky for us as well as banking institution often have different policies and timeframes for releasing funds back to our mutual clients....

Geneva, Florida
Reviewed 4 weeks ago

The staff was friendly and efficient, the newly renovated room was attractive, clean, and comfortable, and the selection of meals at the restaurant was good. My stay was for business and was enjoyable. I would definitely return.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Steffanie S
Reviewed 18 January 2017

Luckily there was just enough space for my family and I while driving across VA. We stopped around 2 am and found a very pleasant representative at the front desk who quickly got us checked in and to our rooms. Even though VA isn't known for it's snow the property was very well maintained. I only had to clear my...

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Helpful?
Thank Joseph G
Michael E, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Dear Joseph G, Thank you for giving the Hilton Garden Inn a try and thank you for sharing this wonderful review with us. I hope you had a safe trip home! Sincerely, Michael Estes General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Charlottesville

Address: 1793 Richmond Rd, Charlottesville, VA 22911-3637
Region: United States > Virginia > Charlottesville
Price Range: €107 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlottesville 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity and Cheap Tickets so you can book your Hilton Garden Inn Charlottesville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Charlottesville Hotel Charlottesville
Charlottesville Hilton Garden Inn
Hilton Charlottesville
Hotel Style:
#3 Romantic Hotel in Charlottesville
#5 Business Hotel in Charlottesville
#5 Family Hotel in Charlottesville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlottesville staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Charlottesville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms on the second floor (I believe) to overlook a lake to the rear of the property. Beautiful especially with snowy border.”
 of 5 bubbles josephgZ8039LK, 18 Jan 2017 | Read review
“The room was not cheap, not sure if it was the time of year. First floor was quiet.”
 of 5 bubbles yahootraveler64, 16 Oct 2016 | Read review
“the view of the lake is pretty”
 of 5 bubbles whereISthebeach?, 12 Sep 2016 | Read review
“Clean. Comfortable. Good food”
 of 5 bubbles WolfgangHV, 6 Sep 2016 | Read review
“We would not recommend staying there.”
 of 5 bubbles 481geraldc, 25 Aug 2016 | Read review
5 of 5