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Extended Stay America - Washington, D.C. - Chantilly

4504 Brookfield Corporate Dr, Chantilly, VA 20151-1657
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Overview
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4504 Brookfield Corporate Dr, Chantilly, VA 20151-1657 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Pets Allowed
2.5 Star accommodation
Additional information
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
115
Price range
US$75 - US$105 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites Dulles Chantilly
Also Known As
Extended Stay America Chantilly
Location
United States > Virginia > Fairfax County > Chantilly
Nearby
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Reviews & more
85Reviews
44Photos
0Q+A
18Room tips
Traveller rating
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  • English
Show reviews that mention
I stayed at this location for a few days, I arrived to a clean room with everything in working condition. I was even given a courtesy call to ensure I was settled in okay which can be rare these days. The staff was great especially the young lady who checked me in. Thanks Again
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly
Responded 4 weeks ago
James, thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with your well-appointed room and that the service provided by our staff met all your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
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STOP - Don’t Book with advanced purchase unless you are willing to take what their system gives you.

Booked a room for 3 nights, using advanced purchase. Received confirmation for a queen bed, studio suite for the dates I requested. All is good, or so I thought. My brother who
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly
Responded 17 Oct 2018
Thank you for your recent visit and for your feedback. We were disappointed to read that we did not provide you with a favorable impression of our hotel. We truly apologize for not being able to give you the room of your choice. We are sorry the room you requested was unavailable. We hope we have another opportunity to accommodate you in your room of choice the next time your travels bring you to this area. Sincerely, Hotel Management
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I have to agree with the other reviewers: this place is sh*t hole!

I have traveled all over the world, including some third world countries. This hotel is on par with the worst of these.

Nonsmoking? Cigarette butts and trash all over the steps.

Feces anyone? The toilet had ca
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly
Responded 17 Jul 2018
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
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The room was dirty looking. We opened the drawers to get a plate (the pots,pans.plates and utensils were missing) and there was this nasty black stuff in there. I opened the super uncomfortable pull out couch (I didn’t have high expectations for the comfort) and noticed there was
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly
Responded 9 Jun 2018
Jen, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
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My husband stayed here for work that was in D.C. When he woke up he had bed bug bites all over his arms. There was also a dead roach on top of mini refrigerator. He reported this to front desk & they didn't show any concerns on issues. His employer is no long allowing their empl
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly
Responded 20 Apr 2018
Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining
Two-tone, dented fridge doors
Sooty Webs 1
Sooty Webs 2
Crusty Bathroom Vent
Dirty Windows
Previous
"If you do decide to stay here and need to work on your computer for business consider upgrading your wifi as they basic wifi is very slow."
"Ask for room in same side of building the lobby is in."
"We had a King Bed suite it was plenty of room!"
"This is an old motel made over, so all doors open to the outside"
"check bathroom towels and the bathroom area in general."
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