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Extended Stay America - Washington, D.C. - Chantilly - Dulles South

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Extended Stay America - Washington, D.C. - Chantilly - Dulles South
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Dulles South
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Showing 81: English reviews
Reviewed 15 October 2015 via mobile

I have been there since June and had lots of problems! Staff never there and dogs barking at all hours of night! Don't think they ever vacuum the rooms and and had shower problems and toilet stopped up for two days! They repave the parking lot and the day of doing so the hotel calls me while I am at...

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Helpful?
Thank Matthew M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will make sure that we are providing each guest with professional customer service and a clean and comfortable room. Thank you very much for providing us with your feedback. If you would...

Chantilly
Reviewed 27 August 2015 via mobile

I stayed in this great place from 27th of July until 27th of august! I'm really enjoyed my stay , the hotel was excellent in everything and the staff on there were very friendly and helpful and kind,the manager there Mrs Terri was very polite, in the front desk Thapa, Hani, luz ,vera were a pretty good.i hope to come...

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1Thank Wathik S
Reviewed 26 July 2015 via mobile

Had an accident with one car and thought we had a parking spot per person! Front desk keeps telling me they are going to tow car which still runs and is tagged! We have rooms here for three months and do a lot of work around town but will never come to this one again! Was wanting to get car...

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Helpful?
Thank Matthew M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that the situation happened with your car. I understand how frustrating it was for you, as we were told the car would be moved within a few days and it was not. I show that you are getting your housekeeping weekly as scheduled, although please do not hesitate...

Miami Beach, Florida
Reviewed 25 June 2015

Canceled flights, all the room booked in the area, staff here was more than accommodating. Pepa was awesome!!! she fixed errors in my bill without even being asked. She recommended the perks rewards program, signed me up and sent me on my way. The entire staff made my stay restful after a chaotic day at the airport. For the price...

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Helpful?
Thank amie1616
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff made you feel right at home. I’m thrilled that we were able to accommodate your needs with a comfortable stay and great customer service. Once more, thank you for posting your review. We look forward to having...

Reviewed 9 June 2015 via mobile

Pema and the whole staff are friendly and very accommodating. The Hotel is always clean. Would recommend it to anyone, especially if you're staying for a any length of time. There is are kitchens and any utensils you may need.

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Helpful?
Thank frankw15
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments about our friendly and accommodating staff. I’m thrilled you would stay with us again! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Round Rock, Texas
Reviewed 4 June 2015

We stayed 3 days. Upon arrival we had clean sheets, bed was comfy, restroom clean and kitchenette had a full size fridge(note: if you need dishes they are available upon request from front desk) I didn't use any we ate out. There's a Target among other retail shops and plenty of dining options all within walking distance. It's close to...

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Helpful?
Thank Maria S
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our comfortable rooms, convenient location and friendly staff. I’m glad we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit...

Baltimore, Maryland
Reviewed 3 June 2015

This place is just my style! the rate on hotwire was unbelieverable. It's in a convenient location that a target and restaurants are a stone's throw away. There's a great little yogurt place that sells banh mi, boba tea and other tasty asian snacks steps away! They let me checkin early and checkout late, and I got to bring my...

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Helpful?
Thank cyndi_kawa
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know that our dish policy was not what you expected. We are sorry for this issue, but are happy to read that we provided you with comfortable stay. I’m glad you were able to enjoy all the amenities our hotel has to offer. Thank...

Austin, Texas, USA
Reviewed 23 May 2015

This hotel is about 5 miles from Washington Dulles airport. There is ample, free car parking. The rooms are clean once per week during a stay, not crowded, build in an economy style. View from my room was the car park and the hotel next door. Bed is firm, bedding was clean. Alarm clock radio did not bring in any...

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Thank Viajero952
Chantilly, Virginia
Reviewed 25 March 2015

The staff here was very helpful and polite, especially the two young ladies at the front desk Pema and Terri. They both made sure I had everything I requested. If you are looking for five star luxury this is not the place, however, if you are like me and require a clean and safe place at a reasonable price, then...

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Thank Bob M
Albuquerque, New Mexico
Reviewed 21 March 2015 via mobile

Got good rate on Hotwire (around $70). We were grateful for the laundry room after having returned from a trip to Europe. The rooms are a bit dated (especially the kitchen area) but very comfortable. Free grab and go breakfast in morning was nice perk. Laundry and sleep were all we needed out if this property, and We got that!...

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Thank DJM7859

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Dulles South

Address: 14420 Chantilly Crossing Ln, Chantilly, VA 20151-1667
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: €73 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Dulles South 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Chantilly - Dulles South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are easy to get inn”
 of 5 bubbles himst53, 16 Nov 2016 | Read review
“Stay away especially if you are a woman traveling alone.”
 of 5 bubbles stacy2u, 8 Aug 2016 | Read review
“We stayed on the second floor and we're very happy with it.”
 of 5 bubbles chrishughes13, 21 Mar 2016 | Read review
“Thin floors between rooms”
 of 5 bubbles chuckghutch, 3 Jan 2016 | Read review
“second floor was non-smoking”
 of 5 bubbles amie1616, 25 Jun 2015 | Read review
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