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Extended Stay America - Washington, D.C. - Chantilly - Dulles South

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Extended Stay America - Washington, D.C. - Chantilly - Dulles South
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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Kathmandu, Nepal
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

We stayed in this hotel on Nov 12th and 13th, Near by the hotel there were a nice restaurant Mexican grilled and other two Chinese and thai as well as huge shopping centre, Check in was very friendly as well as check out is friendly too. Our room 132 was clean and comfortable. Staff were so helpful and friendly, We... More 

Helpful?
Thank himst53
Saint Augustine, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 October 2016 via mobile

Yes, there are fleas here. The rooms and hallways smell bad. It gets really noisy. Worst of all, the front desk sets a price for a month's stay, and after three weeks, tells you they "made a mistake" and you owe more. Worst managed establishment I have experienced.

Helpful?
1 Thank MarkPeebles
Wilmington, North Carolina
Level Contributor
418 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 30 August 2016

I have never stayed at this Extended Stay America so this was a learning experience for me. First off, I must say that the hotel grounds were very well maintained. The front desk person was also very nice and friendly. However, this is where I learned about the lack of services that you expect at hotels and motels. When I... More 

Helpful?
Thank pparrothead
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to our clean hotel and friendly staff are much appreciated; yet, I was disheartened to read that we failed to meet your expectations. I discussed your comments with our team, and we will continue to strive to provide each guest... More 

Bolingbrook, Illinois
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2016 via mobile

My room smells like a locker room. The smell is so bad. I called the front desk to change rooms but there were none. Dirty and disgusting. I would leave but i can't as my company booked the room. I will say that the front desk agent was nice and he tried to be accommodating. Rooms are also in poor... More 

Helpful?
Thank boehm421
Hampton, VA
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 August 2016

After a 9 hour flight which didn't get in until almost 12 a.m. I was more than ready to lay down in a nice comfy bed in a nice and safe hotel. I was traveling with my older sister whos knee and feet were swollen and hurting. We just wanted to lay down. We were not prepared for the disaster... More 

Helpful?
Thank stacy2u
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. In response to your feedback, I will have our maintenance engineer inspect your room. We continually work to improve our... More 

1 review
Reviewed 18 July 2016

Clean rooms, nothing fancy but great for stopping for a night while traveling with pets. WIFI was fast. Rooms are very simple no fancy furniture but the beds were comfortable. The AC worked great, again great value

Helpful?
Thank Aamil L
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Thank you for your review. We are glad that you enjoyed your clean, comfortable room. We hope to host you and your furry friend again soon! More 

Chantilly, Virginia
1 review
Reviewed 8 June 2016

very clean place to stay and friendly staff would recommend to my company anytime they send employees this way room is very clean and well taken care hoestly one of the best locations I've been in and is in a very good location around good eaten locations

Helpful?
Thank manuelcaceres818
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Manuel - Thank you for your kind review. We are happy to hear that you enjoyed your clean, comfortable room and our great staff. We hope to host you again soon. More 

New Milford, NJ
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 April 2016

We stayed only one night when we were in Chantilly to visit the Smithsonian National Air and Space Museum, Steven F. Udvar-Hazy Center. We chose the hotel for its close proximity to the museum & it was about a mile away. They have a small take-away breakfast that was very convenient for a quick start in the morning. The hotel... More 

Helpful?
Thank KARS929
Washington DC, District of Columbia
1 review
Reviewed 19 April 2016

My family needed a place to stay while our house was being finished so this was an extended stay for us. It isn't easy living out of a suitcase in a hotel but the warm kindness and endless smiles from the staff made all the difference in our experience! Many thanks to Thapa, Vera, Hani and Promita! You are the... More 

Helpful?
Thank MaryK2222
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Chantilly, Virginia
1 review
Reviewed 21 March 2016

The staff is very friendly. The rooms are Clean and comfortable. The ability to cook with all dishes and pans supplied saves a fortune! We have stayed here on multiple occasions and have been very pleased every time. The tv selection is good with all of the channels we usually watch as well as Showtime. The temperature of the room... More 

Helpful?
Thank chrishughes13
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our comfortable rooms and friendly staff. I’m thrilled we were able to accommodate your needs with our fully equipped kitchens! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Dulles South

Address: 14420 Chantilly Crossing Ln, Chantilly, VA 20151-1667
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: €67 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Dulles South 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Chantilly - Dulles South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are easy to get inn”
 of 5 bubbles himst53, 16 Nov 2016 | Read review
“Stay away especially if you are a woman traveling alone.”
 of 5 bubbles stacy2u, 8 Aug 2016 | Read review
“We stayed on the second floor and we're very happy with it.”
 of 5 bubbles chrishughes13, 21 Mar 2016 | Read review
“Thin floors between rooms”
 of 5 bubbles chuckghutch, 3 Jan 2016 | Read review
“second floor was non-smoking”
 of 5 bubbles amie1616, 25 Jun 2015 | Read review
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