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Comfort Suites Dulles Airport

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Comfort Suites Dulles Airport
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543 Reviews from our TripAdvisor Community

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Showing 531: English reviews
Reading, Pennsylvania
Reviewed 19 May 2014

We stayed on the 4th floor and it took 15-20 min. to get hot water, every time you wanted to use it. Also, no bathroom fan. It got very steamed up and made the whole room humid. We com plained about it the second day out of a 3 day stay and the person behind the desk wrote it down...

Thank Larry P
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Larry P, Thank you for staying at the Comfort Suites Dulles Airport. We are sorry that we did not meet your expectations. We have noted all of the issues you mentioned in your review. Without guest feedback we are unable to improve. We look forward to you giving us another chance. Kindest Regards, Kyle English General Manager

Newport News, Virginia
Reviewed 18 May 2014 via mobile

My biggest complaint here was the front desk. There was no one there in the morning when I tried to check out. I just left my key on the desk and walked out. The night before it seemed like the guy just sat in the back office not really paying attention to what was going on in the lobby. The...

Thank dgrevillius
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear dgrevillius, Thank you for choosing the Comfort Suites Dulles Airport. We are saddened to hear that we lacked in areas where we could of done better. We have noted all your concerns and have shared this review with our entire staff. We look forward to you giving us another try. Please contact me directly at 703-263-2007 so that I...

Roanoke, Virginia
Reviewed 17 May 2014

I stayed here in order to fly out of Dulles airport. I was greeted with a smile and very efficient, friendly staff. My room was very clean, the bed was comfortable and the air conditioning worked great. It is a nice hotel convenient to airport or DC attractions. The shuttle driver was right on time getting me to the airport....

Thank bikecats5
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Bikecats5, Thank you for a great review on Trip Advisor about the Comfort Suites Dulles Airport. We are pleased that you enjoyed your stay and the willingness of our staff. It is so important to take care of our guest so that they will continue to return to us in the future. We look forward to seeing you soon....

Pittsburgh, Pennsylvania
Reviewed 16 May 2014

I had a crazy flight cancellation and hadn't slept in 30 hours, so I took the free shuttle here, got a room before the official check-in time (even though they had been maximally booked), and slept slept slept! The front desk lady lent me her iPhone charger, and they let me have the complimentary breakfast after the serving time. I...

Thank Mehrgol T
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Mehrgol T, Thank you for sharing your experience about the Comfort Suites Dulles Airport. It was a pleasure to have you stay with us. It is great to know that we had accommodated you to the fullest during your stay. We are also very happy to know that you were able to get some rest while you were with...

South Lake Tahoe, California, United States
Reviewed 9 May 2014

Stayed here for a week while seeing the sights of Washington and the surrounding areas. Pros. Very clean Nice Breakfast Great staff, courteous, and very professional (Paula, and Tony) Very close to Dulles Only about 35 min to the White House Cons Bathroom needs a maintenance man (tile work, caulking, and door stop,) front door lock is messed up-rm 215...

Thank TahoeLOC
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear TahoeLOC, Thank you for all your kind words regarding the Comfort Suites Chatilly. We are excited to know that our front desk team provided you with great service. A threshold that we strive for every day. I will thank Paula and Tony for the job well done. I have made notes regarding the issues in your room and we...

Tampa, Florida
Reviewed 7 May 2014

People here are so annoying and loud especially at night. They let their kids running around like crazy and even slamming the doors every night. So I called the front desk to let them know about the noise and he said he will walk the hall right after that, but then it's even worse and louder like 20-30 mins later....

Thank Alexis H
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Alexis H, We are saddened to hear that we did not meet your expectations. It is good to know that that you did enjoy our rooms we have to offer. Please contact me directly if you need to make future reservations so that I can make sure we have a quiet room set aside for you. Kindest Regards, Kyle...

Reviewed 27 April 2014

1. Bathroom needs serious updating as far as the shower is concerned. It was moldy, chipped and disgusting 2. Mild inconvenience but inconvenient nonetheless, a two sided toaster is provided for the breakfast bar however only one side worked. This caused an unnecessary backup of people. An easy fix when Lowe's is across the street and a toaster can be...

Thank BeckywIATA
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you very much for sharing your opinion about the Candlewood Suites. Our goal is to ensure each guest's satisfaction and I am saddened to hear that we did not meet your expectation. I would like the opportunity to discuss this in detail with you so please give me a call on 703 263 9086 or email kyle.english@baywoodhotels.com. I look...

Reviewed 26 April 2014 via mobile

It was one of the best hotels I ever stayed at. It was quite and the staff was great on helping. If I go there again when I go on my next trip I will book there without an issue. The indoor pool was great and had a great breakfast as well..

Thank Shawn B
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Shawn B, WOW! Thank you for such a wonderful review on Trip Advisor. It was truly a pleasure to have you as our guest. We are glad that you found our staff helpful. We hope to see you soon in the near future. Please do not hesitate to contact me directly when you need to make your next reservation....

Grand Island, New York
Reviewed 16 April 2014

Tony the man was a great help and was always there when we needed him. He was very patient and good with our kids. .. cant thank him enough for all he did to make our vacation more enjoyable.. he also came through finding a lost tablet. . Way to go bud

Thank jellyfish69
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your kind words for Tony. It seems like he was a true helper when needed. We are glad everything well for you and look forward seeing you soon. Regards, Rajesh Singh

Reviewed 11 April 2014

I'm staying at the Comfort Suites Dulles Airport because my house is having some work done, tons of stress and today after getting back to the hotel from work the key card didn't work because earlier we extended for one more night our stay due to the work being done on the condo I currently live in, and the key...

Thank Evgenia444
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you so much for taking the time to write such a detailed survey in a very eloquent manner. We are very delighted to know that Ekow exceeded your expectations, amidst tough times. We are always thrilled when guests, such as yourself, take the time to write and commend our team members. We are sure you will choose us on...

51 photos of this hotel

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Room/Suite (12)
Hotel & Grounds (1)
Pool/Beach Area (1)
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Management photos: Courtesy of the property manager

All Management Photos (29)
Hotel & Grounds (7)
Room/Suite (10)
Business Centre/Function Rooms (1)
Pool/Beach Area (2)
Dining (3)
Other (6)
07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: €86 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor quiet if there is a party or event on main floor”
jacquietpa, 23 Mar 2017 | Read review
“Fourth floor tends to be quieter, but it takes longer for the water in the shower to heat up.”
greypilgrim, 15 Mar 2017 | Read review
“First floor, end of hallway...super quiet.”
RAS6494, 8 Mar 2017 | Read review
“Be prepared to pay A LOT of money for "motel" quality rooms and service”
PissedMommy, 6 Mar 2017 | Read review
“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
bkurtz, 30 Jul 2016 | Read review
5 of 5
US$89* /night
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