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Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
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530 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Pittsburgh, Pennsylvania
Reviewed 16 May 2014

I had a crazy flight cancellation and hadn't slept in 30 hours, so I took the free shuttle here, got a room before the official check-in time (even though they had been maximally booked), and slept slept slept! The front desk lady lent me her iPhone charger, and they let me have the complimentary breakfast after the serving time. I...

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Helpful?
Thank Mehrgol T
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Mehrgol T, Thank you for sharing your experience about the Comfort Suites Dulles Airport. It was a pleasure to have you stay with us. It is great to know that we had accommodated you to the fullest during your stay. We are also very happy to know that you were able to get some rest while you were with...

South Lake Tahoe, California, United States
Reviewed 9 May 2014

Stayed here for a week while seeing the sights of Washington and the surrounding areas. Pros. Very clean Nice Breakfast Great staff, courteous, and very professional (Paula, and Tony) Very close to Dulles Only about 35 min to the White House Cons Bathroom needs a maintenance man (tile work, caulking, and door stop,) front door lock is messed up-rm 215...

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Helpful?
Thank TahoeLOC
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear TahoeLOC, Thank you for all your kind words regarding the Comfort Suites Chatilly. We are excited to know that our front desk team provided you with great service. A threshold that we strive for every day. I will thank Paula and Tony for the job well done. I have made notes regarding the issues in your room and we...

Tampa, Florida
Reviewed 7 May 2014

People here are so annoying and loud especially at night. They let their kids running around like crazy and even slamming the doors every night. So I called the front desk to let them know about the noise and he said he will walk the hall right after that, but then it's even worse and louder like 20-30 mins later....

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Helpful?
Thank Alexis H
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Alexis H, We are saddened to hear that we did not meet your expectations. It is good to know that that you did enjoy our rooms we have to offer. Please contact me directly if you need to make future reservations so that I can make sure we have a quiet room set aside for you. Kindest Regards, Kyle...

Elmira
Reviewed 27 April 2014

1. Bathroom needs serious updating as far as the shower is concerned. It was moldy, chipped and disgusting 2. Mild inconvenience but inconvenient nonetheless, a two sided toaster is provided for the breakfast bar however only one side worked. This caused an unnecessary backup of people. An easy fix when Lowe's is across the street and a toaster can be...

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Helpful?
Thank BeckywIATA
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you very much for sharing your opinion about the Candlewood Suites. Our goal is to ensure each guest's satisfaction and I am saddened to hear that we did not meet your expectation. I would like the opportunity to discuss this in detail with you so please give me a call on 703 263 9086 or email kyle.english@baywoodhotels.com. I look...

Reviewed 26 April 2014 via mobile

It was one of the best hotels I ever stayed at. It was quite and the staff was great on helping. If I go there again when I go on my next trip I will book there without an issue. The indoor pool was great and had a great breakfast as well..

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Helpful?
Thank Shawn B
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Shawn B, WOW! Thank you for such a wonderful review on Trip Advisor. It was truly a pleasure to have you as our guest. We are glad that you found our staff helpful. We hope to see you soon in the near future. Please do not hesitate to contact me directly when you need to make your next reservation....

Grand Island, New York
Reviewed 16 April 2014

Tony the man was a great help and was always there when we needed him. He was very patient and good with our kids. .. cant thank him enough for all he did to make our vacation more enjoyable.. he also came through finding a lost tablet. . Way to go bud

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Helpful?
Thank jellyfish69
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your kind words for Tony. It seems like he was a true helper when needed. We are glad everything well for you and look forward seeing you soon. Regards, Rajesh Singh

Reviewed 11 April 2014

I'm staying at the Comfort Suites Dulles Airport because my house is having some work done, tons of stress and today after getting back to the hotel from work the key card didn't work because earlier we extended for one more night our stay due to the work being done on the condo I currently live in, and the key...

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Helpful?
Thank Evgenia444
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you so much for taking the time to write such a detailed survey in a very eloquent manner. We are very delighted to know that Ekow exceeded your expectations, amidst tough times. We are always thrilled when guests, such as yourself, take the time to write and commend our team members. We are sure you will choose us on...

Reviewed 5 April 2014

The ac in my room was broke, and the first gentleman I spoke with told me he would come check it out within 30 mins, but after an hour and a half and he still had not shown up yet I called the front desk back and I spoke with Kalid who had no clue about the situation, but Kalid...

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Helpful?
Thank ashnme
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Please accept our sincere apologies in the first instance of service delay, but also accept our huge THANK YOU for commending Khaled and Paula and believing in our team spirit. We are so glad we were able to service stitch your stay, and that gave you stronger reasons to stay with us in the future. Kind Regards, Rajesh Singh

Cairo, Egypt
Reviewed 4 April 2014

I have stayed only one day coming fro international trip. The location and the price was good for me. The room was big and full of amenities. There were many restaurants in front of hotel. It is nice for business traveler. The staff is totally friendly, especially Sameer who helped me with many info I need in this trip.

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Helpful?
Thank Mo2men
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your detailed and satisfied comments. We are glad your stay was marked "perfect" and that Sameer played a memorable role in that. Please note that we do recognize our team members for a job well done. We are certain that you will stay with us very soon. Regards, Rajesh Singh

North Wilkesboro, North Carolina
Reviewed 1 April 2014

Paula greeted me with a big smile and seemed glad to see me. It's nice to have a cheery, efficient person to meet when you're checking in--after a long day. She's great! Some other things could be out-of-whack at a hotel, but there's no excuse for not having a good front end.

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Helpful?
Thank Charles D
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your stay feedback. We are glad to hear that you enjoyed our service with a smile and Paula too good care of you. We are sure this will be the reason for you to definitely come back and stay with us. Regards, Rajesh Singh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: €79 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
 of 5 bubbles bkurtz, 30 Jul 2016 | Read review
“The second floor had very unpleasant odors. Not sure about other floors.”
 of 5 bubbles JackTravl, 30 Jun 2016 | Read review
“Good hosts/hostess. Ask for Paula”
 of 5 bubbles 123johndaniels, 15 Mar 2016 | Read review
“So far I've stayed in rooms on different floors. They were all quiet, However, there will be more noise in rooms closer to the elevators.”
 of 5 bubbles Verneep, 10 Mar 2016 | Read review
“If you are a Sr, bring your own nonslip tub-mat!”
 of 5 bubbles OleMose, 1 Jan 2016 | Read review
5 of 5