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Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
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539 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Norcross, Georgia
Reviewed 21 July 2014

The room was clean and even though it was by the elevators, it was quiet. The door lock was a little funky because you had to push the handle down once in the room to get the bolt to retract so the door would close. Once I figured that out it was smooth sailing. Breakfast area was clean and well...

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Helpful?
Thank SfromGA
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear SfromGA, Thank you for your review of the Comfort Suites Dulles Airport. We are thrilled to know that you enjoyed your time with us. We will look into the door lock issue and make sure that it is corrected so that the next guest will not have to experience that issue. We are glad to know that our breakfast...

Reviewed 20 July 2014

From the time of arrival to our departure, all of the desk clerks, housekeepers, as well as the management team was outstanding. We were a group filled with kids 4 months to 18 years old. The staff remained helpful and very courteous. SUPREME service. Rooms were awesome; breakfast was great!! Will definitely stay here again. This is also my second...

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Helpful?
Thank Janet M
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear JanetM, WOW! Thank you for this wonderful review! We are so thrilled that everyone enjoyed the Comfort Suites Dulles Airport. It was truly a pleasure having you and the group with us. We look forward to hosting you again on your next trip. Kindest Regards, Kyle L English General Manager

Singapore, Singapore
Reviewed 18 July 2014

It is located next to a shopping center and there are great restaurants around. Try the Hibachi buffet next door if you would like to have a variety of Japanese, Chinese and Mongolian. Affordable & good food like FireHouse subs, Noodle & Company, the Lotte Plaza food stalls, Backyard Grill, etc. The hotel room is always cleaned and replenished with...

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Helpful?
Thank 376leek
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

I am thrilled to hear your stay with us was amazing. We are focused on making sure our guests enjoy every aspect of their stay and we truly appreciate your feedback. We do our best to ensure your entire experience is remarkable and to hear that it was in every way is the greatest reward. Kindest Regards, Kyle L English...

Reviewed 14 July 2014 via mobile

I booked this hotel for my husband & daughter for their 2 night trip for Freshman Orientation at George Mason. This chain is usually pretty decent, or so I thought, and they were the only chain to offer 2 queen beds. I was supposed to go on this trip but the sitter for my disabled son backed out at the...

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Helpful?
Thank Brenda P
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for taking the time to write a review about your recent stay. I was extremely surprised and disappointed to learn about your experience. We pride ourselves in our service and in creating memorable experiences for our guests. Please rest assured that what you experienced was below our standards. I have shared your comments with the rest of my...

Hunker, Pennsylvania
Reviewed 9 July 2014

My husband and I stayed overnight. We were very pleased with the large well-kept room and especially the service. We enjoyed our hot breakfast, and Tony, Paula, and Mark were extremely friendly and helpful. We made use of the convenient shuttle service to the Udvar-Hazy Space Center and had a stress-free trip. Thanks Again, Darcy

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Thank Darcy M
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear DarcyM, Thank you for writing such a great review of the Comfort Suites Dulles. We are thrilled to know that you enjoyed your stay with us. We are glad that our staff was very accommodating a threshold we strive for everyday. We look forward to seeing you again soon. Kindest Regards, Kyle L English General Manager

Reviewed 6 July 2014

I parked my car at Comfort Suites Chantilly for 5 days and took the shuttle to Dulles Airport. My driver, Tony, was very kind, respectful, friendly, and a competent driver. I would highly recommend this service as it saves time and money - especially if the flight times line up just right.

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Helpful?
Thank Hui H
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Hui H, Thank you for sharing your review of the Comfort Suites Dulles Airport. We are glad to know that our shuttle service and shuttle driver made an outstanding impression. We will make sure to recognize each employee mentioned for a job well done. We are thrilled to know that our book2park option worked for you. We look forward...

Columbia, South Carolina
Reviewed 3 July 2014

This place needs new management or they just need to start all over. Where do I start there were roaches in the room.. roaches in my coffee and around the coffee area. My door didn't open rooms smell of mildew someone needs to look at this. I don't understand how this could be overlooked staff seems like they are aware...

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Helpful?
Thank Stephanie M
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for taking the time to write a review about your recent experience and bring the issues you experienced to my attention. I would love the opportunity to speak with you directly about your stay with us. If you would be so kind as to contact my office directly, it would be greatly appreciated. I look forward to speaking...

Orlando, Florida
Reviewed 20 June 2014

Paula was amazing and very efficient helping us with an early check in. The rooms are nice a big however some updates are needed to make it excellent but I understand they are going through those renovations. Every convenient location. Lots of stores close by. Overall a really good stay.

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Helpful?
Thank homebizmum
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear homebizmum, Thank you for your review of the Comfort Suites Dulles Airport. We are excited to hear that you enjoyed our hotel and our staff. We hope you will come visit again soon so that we can so you the improvements we are making. Kindest Regards, Kyle L English General Manager

San Bernardino, California
Reviewed 18 June 2014

Booked a king bed room with a whirlpool tub. It was right next to the pool and reeked of chlorine. There was no lightbulb in the main lamp. The front desk agent was wonderful and kindly moved my room. Noise of screaming children woke me at 5:30 a.m. Could hear many of my neighbors as they moved about and saw...

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Helpful?
Thank Joyce S
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Joyce S, We take honest comments from guest like you very seriously. It pains us to hear the not so good stuff but it helps us learn and improve. It really sound like we blew it and I am so sorry. You should always receive the level of service you expect during you stay with us and I am...

Louisiana
Reviewed 12 June 2014

Muhammad checked us in. He was very friendly and helpful. Room was spacious and clean. Beds were comfortable and the TV worked great. Breakfast was nice with a good selection. Good location for us. Would definitely stay here again!

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Helpful?
Thank faye1630
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear faye1630, Thank you for your review of the Comfort Suites Dulles Airport. It is good to know that you found our rooms to be clean and our beds to be comfortable. We look forward to your return at the Comfort Suites Dulles Airport. Kindest Regards, Kyle L English General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: €87 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor quiet if there is a party or event on main floor”
 of 5 bubbles jacquietpa, 23 Mar 2017 | Read review
“Fourth floor tends to be quieter, but it takes longer for the water in the shower to heat up.”
 of 5 bubbles greypilgrim, 15 Mar 2017 | Read review
“First floor, end of hallway...super quiet.”
 of 5 bubbles RAS6494, 8 Mar 2017 | Read review
“Be prepared to pay A LOT of money for "motel" quality rooms and service”
 of 5 bubbles PissedMommy, 6 Mar 2017 | Read review
“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
 of 5 bubbles bkurtz, 30 Jul 2016 | Read review
5 of 5