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Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
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526 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Grand Rapids, Minnesota
Reviewed 3 weeks ago via mobile

My wife and I stayed at the comfort Suites in December of 2016. We were going out to visit out daughter and son in law in LA the staff at checkout were very pleasant to deal with the room was very nice and clean even under the bed. We used the airport shuttle which we thought was very reasonable in...

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Helpful?
Thank Kirk S
Management response:

Thank you so much for a great review. We appreciate the feedback and look forward to seeing you again.

Sallisaw, Oklahoma
Reviewed 13 December 2016

The staff was helpful and friendly. The breakfast was very tasty. I liked the room, it was spacious and the pillows were great. The lobby is nice. There is a free shuttle that will take you to the airport.

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Helpful?
Thank Tim G
Management response:

Thank you so much for this great review. We appreciate your feedback and hope to see you again soon.

Reviewed 7 December 2016 via mobile

After having my flight cancelled I made a last minute reservation with this hotel through Hotwire. When arriving at the hotel I presented my confirmation to the shabby front desk. I was rudely told that even though I had a booking there were no rooms available. I said this couldn't possibly be correct, but was assured that they were completely...

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Helpful?
Thank Pippa S
Management response:

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service. I hope that I can convince you to change your mind about another visit to our property. Please reach out...

Reviewed 1 December 2016 via mobile

The room we got was very spacious and nice. Large bed along with couch/coffee table, desk and tv. The internet is TERRIBLY slow. Slower than usual slow hotel internet. 400kbps is all I was getting from speed tests, while actual downloads struggled to break 200kbps. I would hope that they upgrade it in the future because I've had better hotel...

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Helpful?
Thank Patrick L
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Hello, I apologize for slow internet net we have fixed the issue, Hope to see you soon. Edward Iqbal General Manager.

New York City, New York
Reviewed 21 November 2016

I have to say that everyone at this hotel is extremely accommodating. From Tony the driver who picked me up at the airport to the young lady who helped me with printing to Fazia, Director of Sales who gave me a ride to the store to the lady who was at the front desk the morning of my check out...

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Helpful?
Thank louistam918
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am glad you had a great stay with us, I will shear your kind words to all of my staff, we all all looking forward to see you. Happy thanksgiving. Edward Iqbal General Manager.

Reviewed 17 November 2016

I stayed for one evening, November 15th, 2016. First, the desk manager when I checked in at 5:00 PM was spectacularly unhelpful. She knew nothing about the surrounding area, like where the restaurants were. She refused to let the shuttle deviate from the few destinations permitted. Most importantly, when I got to my room with a desk, there was no...

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Helpful?
Thank Scandalarian
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am so sorry about you experience at our hotel, I go and address this issue. Thanks for update. Edward Iqbal. General Manager.

Reviewed 4 November 2016 via mobile

Our stay at the Chantilly Comfort Suites was great. We had a quiet night before a very long trip and the breakfast was perfect. My husband and I want to particularly thank Paula for her thoughtfulness and help. We definitely will be back when we fly out of Dulles!

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Helpful?
Thank Linda L
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Linda, I appreciate your great comments and I will share with my team. Looking forward to see you soon. Edward Iqbal General Manager.

Charlottesville
Reviewed 11 October 2016

We've used this hotel several times for departures from Dulles Airport. We have stayed the night before an early flight and also after a late-night arrival. Either way, everything went smoothly and parking for two weeks was included in the package price. The hotel is clean, comfortable and well-run. We got some extra attention from front desk staff person Paula,...

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Helpful?
Thank goshenpass
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I so glad you had a great stay, I will share your comments with my team. Thanks for coming to our hotel and looking forward to seeing you soon. Edward Iqbal General Manager.

Reviewed 10 October 2016 via mobile

The staff here was great! Tony helped us several times and night staff was good too! Comfortable, clean, and free hot breakfast that was perfect! Not everything is brand new but they're very accommodating if anything needs to be adjusted.

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Helpful?
Thank lee t
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

I am glad you had a wonderful stay with us, looking forward to seeing you soon. Edward Iqbal General Manager.

Ann Arbor, Michigan
Reviewed 3 October 2016

The rooms are clean and modern and the staff is friendly and courteous. Kathryn was at the front desk and she was especially friendly, courteous and helpful. Seems like she was glad you arrived and was eager to assist you. The breakfast had real eggs and sausage (not the pfr cooked egg patties that you usually get). The location is...

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Helpful?
Thank BluBuny
Edward I, General Manager at Comfort Suites Dulles Airport, responded to this review

Hello, I am so glad that you had a wounder full stay with us, and i feel proud that my team made your stay Great. Hope to see you soon again. Edward Iqbal. General Manger.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: €77 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
 of 5 bubbles bkurtz, 30 Jul 2016 | Read review
“The second floor had very unpleasant odors. Not sure about other floors.”
 of 5 bubbles JackTravl, 30 Jun 2016 | Read review
“Good hosts/hostess. Ask for Paula”
 of 5 bubbles 123johndaniels, 15 Mar 2016 | Read review
“So far I've stayed in rooms on different floors. They were all quiet, However, there will be more noise in rooms closer to the elevators.”
 of 5 bubbles Verneep, 10 Mar 2016 | Read review
“If you are a Sr, bring your own nonslip tub-mat!”
 of 5 bubbles OleMose, 1 Jan 2016 | Read review
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