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Comfort Inn

Traveller (36)
Room & Suite (39)
Traveller (36)
Room & Suite (39)
Dining (8)
4609 Aerial Way, Big Stone Gap, VA 24219-2997 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star accommodation
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2 Dec3 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)
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All reviews huddle house beautiful staircase lodge style waffles kids loved the pool family reunion room was clean would stay again excellent hotel mountain view two nights free breakfast mini fridge nice place to stay enjoyed my stay next morning hot breakfast
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21 - 25 of 123 reviews
Reviewed 4 March 2018 via mobile

Great view of mountains from clean, quiet room. Guy at the desk most helpful. Recommened the Mexican restaurant and that was good too. Indoor salt water pool was a surprise. Affordable at $84. I like the mountain cabin motif in rooms & lobby.More

1  Thank cazsalvador
Response from Teresa G, Guest Relations Manager at Comfort InnResponded 6 March 2018

Dear Cazsalvador, Thank you so much for your lovely review of our hotel! We really appreciate the positive feedback, and are glad you got to enjoy our indoor heated salt water pool. It is many of our guests favorite amenity! Thanks again, and we look...More

Reviewed 12 January 2018 via mobile

The receptionist was very helpful in getting the right type of room for our needs. The room was very clean. Breakfast was excellent. Bisquits and gravy, waffles, scrambled eggs, etc. The helper in the breakfast area was very polite, and wanted us to be comfortable....More

1  Thank me201666666
Response from Teresa G, Guest Relations Manager at Comfort InnResponded 14 January 2018

Dear Valued Guest, Thank you so much for your kind words regarding our hotel. We strive daily to make sure our guests are comfortable and have a great stay with us! We hope we will be your lodging of choice anytime you are visiting our...More

Reviewed 21 October 2017 via mobile

Here for Powell Valley High School Shindig and UVA-CVC visit. The staff is great. The hotel is perfect and I will tell everyone I know to stay here. This is from a very OCD person. 😜Grew up in the Gap and my first time staying...More

1  Thank Ellen B
Response from Teresa G, Guest Services at Comfort InnResponded 23 October 2017

Dear Ellen, Thank you so much for your kind review of our hotel. We really appreciate the positive feedback and I will pass your comments along to the staff. We are honored that you, Carolyn and your family chose to stay with us while you...More

Reviewed 16 October 2017

We came into town and found that the accommodations that were supposed to be provided for us fell through after driving over 9 hours. We called at the last minute and still got a good deal and excellent service. The room was clean, the pool...More

1  Thank Patrick M
Reviewed 10 October 2017

Location enables one to see the mountains from your window rather than the usual parking lot. Very comfortable with helpful employees. Really enjoyed the breakfast which was made for small groups so the scrambled eggs were soft and not dry. Salt water pool, though small...More

Thank Kathleen E
Response from Teresa G, Guest Services Agent at Comfort InnResponded 13 October 2017

Dear Valued Guest, Thanks so much for your kind review of our hotel! We really appreciate the positive feedback and look forward to seeing you again soon. Warmest regards, Teresa/Guest Services

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Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Price range
US$84 - US$121 (Based on Average Rates for a Standard Room)
United States > Virginia > Big Stone Gap
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Price range
US$84 - US$121 (Based on Average Rates for a Standard Room)
United States > Virginia > Big Stone Gap
Traveller (36)
Room & Suite (39)
Dining (8)
Pool & Beach (4)
Business Centre & Event Rooms (1)
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Questions & Answers
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17 January 2016|
Response from Noey B | Reviewed this property |
Yes, they do have Jacuzzi suites
Room Tips
"You may want to be on the front side for best view however, the back is very good as well"
28 Aug 2018
Read review
"Corner suites are quiet!"
5 Jul 2018
Read review
"Opt for mountain view side of hotel which seems to be odd numbered rooms."
2 Jun 2018
Read review
"Be sure and try the breakfast!!"
13 May 2018
Read review
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