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Quality Inn & Suites

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4609 Aerial Way, Big Stone Gap, VA 24219-2997
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (50)
Room & Suite (24)
Dining (7)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quality Inn & Suites
Updated 31/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Big Stone Gap, look no further than Quality Inn & Suites. For those interested in checking out Powell Valley Overlook (1.5 mi) while visiting Big Stone Gap, Quality Inn & Suites is a short distance away. Rooms at Quality Inn offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free WiFi. A pool and breakfast will also help to make your stay even more special. If you are driving to Quality Inn & Suites, free parking is available. Travelers looking for a place to eat close to Quality Inn can head to Huddle House (0.1 mi), which is within walking distance. Plus, during your trip, don't forget to check out a historic site, such as Southwest Virginia Museum. The staff at Quality Inn & Suites looks forward to serving you during your upcoming visit.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Kids stay free
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Hiking
Canoeing offsite
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Clothes rack
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
139Reviews4Q+A34Room tips
Traveller rating
  • 87
  • 33
  • 9
  • 5
  • 5
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Popular mentions
KnirpsLyn wrote a review Dec 2020
Big Stone Gap, Virginia87 contributions15 helpful votes
+ Friendly, accommodating staff - Had a jacuzzi room but not enough hot water to actually use it - Most uncomfortable beds in the week of hotels we stayed at - Pillows were mush, disappeared under weight - TV had horrible flashing light under even when unit turned off - Blankets thin, never got warm or comfortable We picked this room specifically because it was my birthday while we were on a house-hunting road trip to VA and they had some suites at an affordable price. Unfortunately, it was probably the worst place we stayed at...but we made it work and made it positive! The entry way was gorgeous, all dressed up for Xmas, very nice looking. The view during the day is amazing. We booked a 'hot tub jacuzzi king suite' which I can not find mention of anywhere online. We called to book. So I can't tell how they actually word it online but that's how it was worded to me. One assumes, at that point, that at the very least enough water would be allocated to the room to fill the tub. At best, it would have a unit to keep the water hot. It had neither. I got about 4 inches of hot water before it cut off the first time. Instead of laying back and relaxing in the tub, I was crowded up at the faucet trying to keep warm. Every ten minutes or so we could add some more hot water. The tub itself was very poor quality. Like four jets about an inch from the bottom. Not shaped or anything in a comfortable, relaxing way and no good position to enjoy the jets. After the bath was bedtime. There were plenty of pillows but even looking at them made them go flat. The bed itself was the hardest and least comfortable of any of the 6 hotels we stayed out in our week around VA. The blankets were thin and light. They did not keep me warm. It was nice that they give a coupon for an early bird special at the Huddle House in the same parking lot. Maybe some of the other rooms/beds were nicer but what we stayed in doesn't make us want to stay there again or recommend it.
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Date of stay: December 2020
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OBXKate wrote a review Oct 2020
Champaign, Illinois169 contributions36 helpful votes
This motel is great. Staff are very friendly and helpful. Beds are comfortable and rooms are bright at night. Did not partake in the breakfast as we weren’t told about it. Did receive a discount coupon for the Huddle House next door when we checked in.
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Date of stay: October 2020Trip type: Travelled with family
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mmayfield1985 wrote a review Oct 2020
Riverview, Florida227 contributions70 helpful votes
My mom and I always stay at this hotel when we are driving in from Florida to visit family since my mom lived and grew up in the BSG (Big Stone Gap) area. This is a really nice hotel and definitely modern in its own way for the the area and it does have charm to it especially in the décor. The staff is very friendly and they are willing to help. We were staying only for a few days, however it was very enjoyable. They did offer breakfast which you can take to your room to keep in line with the social distancing guidelines. A definite recommend.
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Date of stay: October 2020
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1 Helpful vote
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CosmoVA wrote a review Sep 2020
Arlington, Virginia73 contributions36 helpful votes
I originally booked another property a few miles up the road but that place was so bad I needed to find someplace else at the last minute. I’m a Choice member and I found the last room available at this place. It was a jacuzzi suite and more expensive than a typical room but I was desperate. I booked on the app and checked in half an hour later to a super clean room and no issues. The staff were super nice and the property was clean and well-maintained. Their indoor pool was open and they served a small selection of prepackaged foods and some fruit for breakfast. Traveling during the pandemic has shown me the hotels that care about their customers. Some (including the one I was originally booked at) have just kept their pools closed and are not serving any kind of breakfast. It’s nice that places like this take the necessary precautions and make their amenities available, even if they are limited or scaled back. There isn’t much in the immediate vicinity but the hotel shares a parking lot with a Huddle House restaurant. If I’m ever back this way this would be my fist choice.
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Date of stay: July 2020
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dl_1975 wrote a review Oct 2019
Big Stone Gap, Virginia16 contributions4 helpful votes
I like the fact that the room looked like it hadn't ever been used! It was spotless and bathroom was very clean as well. Charming decor. Nice staff. The only small complaint I had was that I smelled a hint of cigarette smoke, it may have been coming from outside my room..not sure, but overall, it was nice and would recommend this beautiful hotel to anyone visiting Big Stone Gap.
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Date of stay: October 2019Trip type: Travelled solo
1 Helpful vote
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PRICE RANGE
US$83 - US$108 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesVirginiaBig Stone Gap
NUMBER OF ROOMS
60
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Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Southwest Virginia Museum (2.5 km), Powell Valley Overlook (2.5 km), and Trail of the Lonesome Pine Outdoor Drama (2.0 km).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Little Mexico, Curklin's, and Four Seasons Farm Produce.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Quality Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting Southwest Virginia Museum (2.5 km).
Is Quality Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.