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Holiday Inn Express Springfield

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Traveller (22)
Room & Suite (22)
Certificate of Excellence
Certificate of Excellence
Stay at the Holiday Inn Express, Springfield for a friendly and knowledgeable staff and excellent guest service! Our 88 newly re-decorated guest rooms are 100% smoke free and offer free in-room wireless high-speed Internet access, 42" flat panel televisions, refrigerators and microwaves for your convenience. We offer a complimentary hot buffet breakfast, a large heated indoor pool, fitness room, business center, arcade room, guest laundry and a lobby with a fireplace and original artwork by local artists.
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Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
Hotel links
Visit hotel website
Special Offer:Okemo Ski & Stay!
Hotel deals
Reviews & more
17Room tips
Traveller rating
  • 68
  • 52
  • 22
  • 2
  • 1
Time of year
Traveller type
  • Filter
  • English
Popular mentions
The hotel appears to be brand new. Everything worked great. Smells good. Breakfast good. It cannot be seen from highway, but this appears to be common in Vermont. We highly recommend staying here. Filling in for 200 character requirement.
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First room we were given smelt of smoking, despite there being a no smoking rule, but the receptionist changed our room straight away, thank you. the breakfast was basic but adequate. The swimming pool was deeper than most we had visited on our travels but long enough for
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The best part of the stay was Amy. She welcomed us as we walked in with a great smile. Rooms were fine, clean but a bit small. Lobby area was nice. The breakfast is what earned the hotel a 3. We went at 7:30 to eat and found every tray empty including the Cinnabon
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Springfield
Responded 8 Oct 2018
Hello 409gingerg, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn that the breakfast trays took time before being replenished. I have shared your comments with the hotel food and beverage team to ensure that service is always available and avoid wait times for guests. I am confident that steps taken will make your next breakfast experience better than the last. I am glad that you found the room received clean and the hotel lobby nice. I'll surely pass on your compliments to Amy too! See us again! Best regards, Clayton G. Case Manager IHGService
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The rooms were spotless and the beds were comfortable. They were also decorated in an up to date manner. The breakfast was tasty and you had much to choose from. The front desk people were friendly, patient and helpful.
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Response from spgvt, General Manager at Holiday Inn Express Springfield
Responded 18 Sep 2018
sadiedust, Thank you for your kind comments! All of our wonderful staff are always willing to assist our guests with every request. I am so glad you enjoyed our hotel and I hope you were able to take advantage of all of the amenities we have for our guests' comfort and convenience. These amenities include a fitness center, indoor pool, guest laundry facility, free wi-fi, and game room. I am glad you found the new breakfast items to be tasty on our complimentary breakfast. Hopefully you tried the Cinnabons!!!!! We look forward to hosting you the next time you are in our area.
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There were a few positives about this hotel- Location was easy to find and handy for getting around The pool was quiet The maintenance man was outstandingly helpful and given that he was clearly run off his feet his help was much appreciated. Sadly there were far too many
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Response from spgvt, General Manager at Holiday Inn Express Springfield
Responded 18 Sep 2018
Gill68, I am so sorry you were disappointed with your experience. We typically receive very positive comments about our hotel and your recent stay is very concerning to us. At any time during your stay were you able to bring any of these issues to the front desk agent's attention? We strive to offer the very best guest service with clean, comfortable accommodations at an affordable rate and our goal is to ensure every guest leaves satisfied. Again, I do apologize for your recent experience and I hope that you would consider giving us another chance in the future. Thank you for providing your feedback. Sincerely, Stephanie Parker General Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementHoliday Inn Express Springfield
Two Queen room
Photo provided by managementHoliday Inn Express Springfield
Jacuzzi Suite room
Photo provided by managementHoliday Inn Express Springfield
Jacuzzi Suite
Room 244
Pet friendly?
Sorry but I don't know the answer to that. You'd best give them a call.
0 votes
"Near pool if traveling with groups with small children"
"The rooms were ok but needed to be cleaned and checked to a higher standard. The outside of the facility was in poor condition."
"easy on and off highway"
"I like to ask for a room away from the elevator."
"If you have money to give away, go here, they will take all of it!"
US$107 - US$190 (Based on Average Rates for a Standard Room)
holiday inn express springfield hotel springfieldholiday inn springfield
United StatesVermontSpringfield
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